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How an executive secretary / executive administrative assistant can use AI, task by task

O*NET 43-6011.00: Executive Secretaries and Executive Administrative AssistantsMedian pay $76,590/year (BLS, May 2025)22 tasksJob Zone 3: Medium preparation

Provide high-level administrative support by conducting research, preparing statistical reports, and handling information requests, as well as performing routine administrative functions such as preparing correspondence, receiving visitors, arranging conference calls, and scheduling meetings. May also train and supervise lower-level clerical staff.

Type your own title and every prompt on this page updates to match. Also called: Administrative Aide, Administrative Assistant, Administrative Associate, Administrative Coordinator, Administrative Secretary, Administrative Specialist, Executive Administrative Assistant, Executive Assistant, Executive Secretary, Office Assistant.

Where AI fits in this job

AI-ready 48%AI-assist 28%Stays human 24%

Share of the job's tasks, weighted by how important and how frequent each task is (O*NET ratings). 9 AI-ready, 7 AI-assist and 6 human-led tasks out of 22. This measures where AI can help, not whether the job will disappear.

Information & paperwork
Thinking & planning
People & communication
Leading & teaching
Hands-on & physical

Shape of the job: importance of each kind of work activity (O*NET, 1 to 5).

🔒 Many of these tasks involve people's information. Remove names and identifying details before using AI, or use only a tool your employer has approved.

AI can draft these 9

AI produces a usable first pass. You review it, fix it and own it.

Prepare invoices, reports, memos, letters, financial statements, and other documents, using word processing, spreadsheet, database, or presentation software.

Daily

AI turns complex material into plain-language handouts.

📊 Real AI use (Anthropic Economic Index, Apr 2026 to May 2026): AI completed the task directly in 49% of those conversations; the rest were back-and-forth with the person.

Show prompt & steps

AI is great at turning complicated material into plain-language guides, handouts, FAQs and how-tos for a specific audience. You check it's accurate.

Ready-to-use prompt

I work as an executive secretary / executive administrative assistant. Part of my job is to prepare invoices, reports, memos, letters, financial statements, and other documents, using word processing, spreadsheet, database, or presentation software.

Context: We use Microsoft Word and Microsoft Excel; the work draws on administrative, computers and electronics and administration and management.
Report topic: [describe]
Findings: [paste notes, data]
Audience: [describe]

Draft a report outline and plain-language summary. Use plain language, one everyday analogy, and the questions people are most likely to ask with short answers.

10-minute exercise: Technical report draft

Step 1Pick a real example: the next time you prepare invoices, reports and memos (today).
Step 2Fill in [Report topic], [Findings] and [Audience] with the real details, then run the prompt.
Step 3Check every answer is right for your workplace before you share it.

Rules, prices and policies change. Make sure AI is working from your current official version.

Double-check every number. AI can make arithmetic and rounding mistakes.

Importance 4.2/5 · core task · O*NET work activity: Prepare research or technical reports.. Also involves: Maintain medical records.; Prepare documentation for contracts, transactions, or regulatory compliance..

Manage and maintain executives' schedules.

Daily

AI drafts the plan, schedule or checklist for you to adjust.

📊 Real AI use (Anthropic Economic Index, Apr 2026 to May 2026): AI completed the task directly in 80% of those conversations; the rest were back-and-forth with the person.

Show prompt & steps

Describe the goal, the people and the constraints, and AI drafts the plan, schedule or checklist. You adjust it to what you know about real life on the ground.

Ready-to-use prompt

I work as an executive secretary / executive administrative assistant. Part of my job is to manage and maintain executives' schedules.

Context: We use Microsoft Project and Oracle Primavera Enterprise Project Portfolio Management; the work draws on administrative, computers and electronics and administration and management.
Operations: [production, web work, processes]
Constraints: [sequences, capacity]

Draft a schedule with dependencies. Lay it out as a table with steps, owner, timing and what could go wrong, then list the decisions I still need to make.

10-minute exercise: Operations schedule

Step 1Pick a real example: the next time you manage and maintain executives' schedules (today).
Step 2Fill in [Operations] and [Constraints] with the real details, then run the prompt.
Step 3Cross out anything that won't work on the ground and ask AI to revise with your corrections.

AI doesn't know your people, your site or your history. Treat its plan as a starting point to react to.

Importance 4.4/5 · core task · O*NET work activity: Schedule operational activities..

Prepare responses to correspondence containing routine inquiries.

Daily

AI writes the first draft from your notes; you check every fact.

📊 Real AI use (Anthropic Economic Index, Apr 2026 to May 2026): AI completed the task directly in 65% of those conversations; the rest were back-and-forth with the person.

Show prompt & steps

Give AI your rough notes, numbers or last version and it will turn them into a clean, well-structured first draft. You check every fact and figure before it goes anywhere.

Ready-to-use prompt

I work as an executive secretary / executive administrative assistant. Part of my job is to prepare responses to correspondence containing routine inquiries.

Context: We use Microsoft SharePoint and Adobe Acrobat.
Request: [paste the incoming letter, no personal data]
Response: [what we can do]

Draft a clear reply. Use plain language and headings where they help, and mark anything you had to guess with [CHECK].

10-minute exercise: Business letter

Step 1Pick a real example: the next time you prepare responses (today).
Step 2Fill in [Request] and [Response] with the real details, then run the prompt.
Step 3Check every fact, name and number against your source before it goes anywhere.

AI will happily make up numbers, names and dates. Every fact in the draft needs checking against your source.

Importance 4.0/5 · core task · O*NET work activity: Prepare business correspondence..

File and retrieve corporate documents, records, and reports.

Weekly

AI handles forms, records and routine paperwork for you to verify.

📊 Real AI use (Anthropic Economic Index, Apr 2026 to May 2026): AI completed the task directly in 94% of those conversations; the rest were back-and-forth with the person.

Show prompt & steps

Forms, records, data entry, scheduling and routine paperwork are where AI saves the most time. It drafts, sorts, extracts and reformats while you verify.

Ready-to-use prompt

I work as an executive secretary / executive administrative assistant. Part of my job is to file and retrieve corporate documents, records, and reports.

Context: We use SAP Concur and Intuit QuickBooks.
Documents: [transcripts, exhibits, records]
Rules: [court, office]

Make a filing checklist and naming scheme. Point out anything missing or inconsistent and suggest a template I can reuse.

10-minute exercise: Filing system

Step 1Pick a real example: the next time you file and retrieve corporate documents, records and reports (this week).
Step 2Fill in [Documents] and [Rules] with the real details, then run the prompt.
Step 3Save the template and use it on the next one. Time both.

Personal, financial and health data shouldn't go into AI tools unless your employer has approved one for it.

Importance 3.8/5 · core task · O*NET work activity: File documents or records..

Read and analyze incoming memos, submissions, and reports to determine their significance and plan their distribution.

Daily

AI pulls out what matters from long documents in seconds.

📊 Real AI use (Anthropic Economic Index, Apr 2026 to May 2026): AI completed the task directly in 81% of those conversations; the rest were back-and-forth with the person.

Show prompt & steps

Paste a long document, manual or policy into AI and ask for the parts that matter to you. You get a summary in seconds, then you read the key sections it points you to.

Ready-to-use prompt

I work as an executive secretary / executive administrative assistant. Part of my job is to read and analyze incoming memos, submissions, and reports to determine their significance and plan their distribution.

Context: The work draws on administrative, computers and electronics and administration and management.
The material: [paste the log, report, memo or file, with private details removed]
My role in this: [what I'm responsible for]

List every action this material requires from me, with deadlines, in priority order. Quote the sentence each action comes from. Flag anything that needs special attention or a decision from someone else.

10-minute exercise: Turn a document into actions

Step 1Grab something you have to read and act on today: a log, report or case file.
Step 2Paste it into [The material] and describe your responsibilities in [My role in this].
Step 3Check two quoted sentences against the original, then work the list from the top.

Remove names and private details before pasting, and check your employer's rules on what you can share with AI tools.

Importance 3.7/5 · core task · O*NET work activity: Read materials to determine needed actions..

Provide clerical support to other departments.

Weekly

AI handles forms, records and routine paperwork for you to verify.

📊 Real AI use (Anthropic Economic Index, Apr 2026 to May 2026): AI completed the task directly in 84% of those conversations; the rest were back-and-forth with the person.

Show prompt & steps

Forms, records, data entry, scheduling and routine paperwork are where AI saves the most time. It drafts, sorts, extracts and reformats while you verify.

Ready-to-use prompt

I work as an executive secretary / executive administrative assistant. Part of my job is to provide clerical support to other departments.

Context: We use SAP Concur and Intuit QuickBooks.
Tasks: [list]
Deadlines: [describe]

Organize into a prioritized checklist and templates. Point out anything missing or inconsistent and suggest a template I can reuse.

10-minute exercise: Admin task organizer

Step 1Pick a real example: the next time you provide clerical support (this week).
Step 2Fill in [Tasks] and [Deadlines] with the real details, then run the prompt.
Step 3Save the template and use it on the next one. Time both.

Personal, financial and health data shouldn't go into AI tools unless your employer has approved one for it.

Importance 3.6/5 · core task · O*NET work activity: Perform administrative or clerical tasks..

Prepare agendas and make arrangements, such as coordinating catering for luncheons, for committee, board, and other meetings.

Monthly

AI drafts the plan, schedule or checklist for you to adjust.

Show prompt & steps

Describe the goal, the people and the constraints, and AI drafts the plan, schedule or checklist. You adjust it to what you know about real life on the ground.

Ready-to-use prompt

I work as an executive secretary / executive administrative assistant. Part of my job is to prepare agendas and make arrangements, such as coordinating catering for luncheons, for committee, board, and other meetings.

Context: We use Microsoft Project and Oracle Primavera Enterprise Project Portfolio Management; the work draws on administrative, computers and electronics and administration and management.
Operations: [production, web work, processes]
Constraints: [sequences, capacity]

Draft a schedule with dependencies. Lay it out as a table with steps, owner, timing and what could go wrong, then list the decisions I still need to make.

10-minute exercise: Operations schedule

Step 1Pick a real example: the next time you prepare agendas.
Step 2Fill in [Operations] and [Constraints] with the real details, then run the prompt.
Step 3Cross out anything that won't work on the ground and ask AI to revise with your corrections.

AI doesn't know your people, your site or your history. Treat its plan as a starting point to react to.

Importance 3.9/5 · core task · O*NET work activity: Schedule operational activities..

Make travel arrangements for executives.

Weekly

AI handles forms, records and routine paperwork for you to verify.

Show prompt & steps

Forms, records, data entry, scheduling and routine paperwork are where AI saves the most time. It drafts, sorts, extracts and reformats while you verify.

Ready-to-use prompt

I work as an executive secretary / executive administrative assistant. Part of my job is to make travel arrangements for executives.

Context: We use SAP Concur and Intuit QuickBooks.
Request: [hotel, tour, restaurant, taxi]
Details: [dates, preferences, budget]

Organize options, booking steps and a confirmation message. Point out anything missing or inconsistent and suggest a template I can reuse.

10-minute exercise: Arrange reservations

Step 1Pick a real example: the next time you make travel arrangements (this week).
Step 2Fill in [Request] and [Details] with the real details, then run the prompt.
Step 3Confirm each booking before telling the guest.

Personal, financial and health data shouldn't go into AI tools unless your employer has approved one for it.

Importance 4.2/5 · core task · O*NET work activity: Make travel, accommodations, or entertainment arrangements for others..

Compile, transcribe, and distribute minutes of meetings.

Monthly

AI writes the first draft from your notes; you check every fact.

📊 Real AI use (Anthropic Economic Index, Apr 2026 to May 2026): AI completed the task directly in 79% of those conversations; the rest were back-and-forth with the person.

Show prompt & steps

Give AI your rough notes, numbers or last version and it will turn them into a clean, well-structured first draft. You check every fact and figure before it goes anywhere.

Ready-to-use prompt

I work as an executive secretary / executive administrative assistant. Part of my job is to compile, transcribe, and distribute minutes of meetings.

Context: We use Microsoft SharePoint and Adobe Acrobat.
Here's what I have for the minutes of meetings: [rough notes, the facts, figures and decisions behind it]

Write a clear first draft that I can check and finish. Keep it [one page / short / formal], laid out so I can paste it into Microsoft SharePoint or Adobe Acrobat. Use headings if they help, and mark anything you had to guess with [CHECK].

10-minute exercise: Draft the minutes of meetings

Step 1Pull up the last minutes of meetings you did, or jot 5 rough bullets for the next one.
Step 2Paste the prompt and put those bullets in [rough notes]. Pick the length in [one page / short / formal] to match what goes into Microsoft SharePoint or Adobe Acrobat.
Step 3Fix every [CHECK] against your source and anything else that's wrong, then compare the time with writing the minutes of meetings from scratch.

AI will happily make up numbers, names and dates. Every fact in the draft needs checking against your source.

Importance 3.6/5 · O*NET work activity: Compile data or documentation.. Also involves: Transcribe spoken or written information.; Record information from meetings or other formal proceedings..

AI can help you prep these 7

AI speeds up the prep, drafting or thinking. The core of the task is still yours.

Answer phone calls and direct calls to appropriate parties or take messages.

Several times a day

AI builds you an answer bank; exceptions and the human touch are yours.

Show prompt & steps

Build a personal answer bank with AI for the questions you get every day. In the moment, the human touch and the judgment about exceptions are yours.

Ready-to-use prompt

I work as an executive secretary / executive administrative assistant. Part of my job is to answer phone calls and direct calls to appropriate parties or take messages.

Context: We use Blackbaud The Raiser's Edge; the work draws on administrative, computers and electronics and administration and management.
Calls I get: [patients, customers, callers and what they usually need]
Rules: [what I can and can't say, who to transfer to]

Write a greeting, short answers to the 8 most common requests, and when to transfer or escalate.

10-minute exercise: Phone answers

Step 1Pick a real example: the next time you answer phone calls.
Step 2Fill in [Calls I get] and [Rules] with the real details, then run the prompt.
Step 3Check every answer against your policies, especially anything about health or privacy.

Don't paste customers' personal details into AI tools. Describe the situation instead.

Importance 4.1/5 · core task · O*NET work activity: Answer telephones to direct calls or provide information..

Perform general office duties, such as ordering supplies, maintaining records management database systems, and performing basic bookkeeping work.

Daily

AI preps the paperwork; approving and paying stay with you.

Show prompt & steps

AI can prep the paperwork, extract details from documents and make checklists. Approving, paying and verifying stay with you.

Ready-to-use prompt

I work as an executive secretary / executive administrative assistant. Part of my job is to perform general office duties, such as ordering supplies, maintaining records management database systems, and performing basic bookkeeping work.

Context: We use SAP Concur and Intuit QuickBooks.
What I need: [parts, lab supplies, materials]
Stock and usage: [current levels, how fast we use them]
Suppliers: [who we buy from]

Make an order list with quantities, a reorder-point table and a requisition template. Point out anything missing or inconsistent and suggest a template I can reuse.

10-minute exercise: Ordering supplies

Step 1Pick a real example: the next time you perform general office duties (today).
Step 2Fill in [What I need], [Stock and usage] and [Suppliers] with the real details, then run the prompt.
Step 3Check part numbers and approvals before placing the order.

Personal, financial and health data shouldn't go into AI tools unless your employer has approved one for it.

Importance 3.9/5 · core task · O*NET work activity: Order materials, supplies, or equipment..

Conduct research, compile data, and prepare papers for consideration and presentation by executives, committees, and boards of directors.

Monthly

AI helps you prepare clearer wording and likely questions.

📊 Real AI use (Anthropic Economic Index, Apr 2026 to May 2026): AI completed the task directly in 53% of those conversations; the rest were back-and-forth with the person.

Show prompt & steps

Use AI to prepare: simpler wording, analogies, likely questions and a one-page handout. The conversation itself is yours.

Ready-to-use prompt

I work as an executive secretary / executive administrative assistant. Part of my job is to conduct research, compile data, and prepare papers for consideration and presentation by executives, committees, and boards of directors.

Context: We use Microsoft PowerPoint; the work draws on administrative, computers and electronics and administration and management.
Report topic: [describe]
Findings: [paste notes, data]
Audience: [describe]

Draft a report outline and plain-language summary. Use plain language, one everyday analogy, and the questions people are most likely to ask with short answers.

10-minute exercise: Technical report draft

Step 1Pick a real example: the next time you conduct research.
Step 2Fill in [Report topic], [Findings] and [Audience] with the real details, then run the prompt.
Step 3Check every answer is right for your workplace before you share it.

Rules, prices and policies change. Make sure AI is working from your current official version.

Importance 3.9/5 · core task · O*NET work activity: Prepare research or technical reports.. Also involves: Compile data or documentation..

Attend meetings to record minutes.

Monthly

AI drafts the structure and wording; the specifics and sign-off are yours.

Show prompt & steps

AI can draft the structure and standard wording. The specifics, the judgment calls and the sign-off are yours.

Ready-to-use prompt

I work as an executive secretary / executive administrative assistant. Part of my job is to attend meetings to record minutes.

Context: We use Microsoft SharePoint and Adobe Acrobat.
Meeting: [council, board]
Notes: [paste]

Draft formal minutes. Use plain language and headings where they help, and mark anything you had to guess with [CHECK].

10-minute exercise: Formal minutes

Step 1Pick a real example: the next time you attend meetings.
Step 2Fill in [Meeting] and [Notes] with the real details, then run the prompt.
Step 3Check every fact, name and number against your source before it goes anywhere.

AI will happily make up numbers, names and dates. Every fact in the draft needs checking against your source.

Importance 3.5/5 · core task · O*NET work activity: Record information from meetings or other formal proceedings..

Interpret administrative and operating policies and procedures for employees.

Monthly

AI helps you prepare clearer wording and likely questions.

📊 Real AI use (Anthropic Economic Index, Apr 2026 to May 2026): AI completed the task directly in 37% of those conversations; the rest were back-and-forth with the person.

Show prompt & steps

Use AI to prepare: simpler wording, analogies, likely questions and a one-page handout. The conversation itself is yours.

Ready-to-use prompt

I work as an executive secretary / executive administrative assistant. Part of my job is to interpret administrative and operating policies and procedures for employees.

Context: We use Apple macOS; the work draws on administrative, computers and electronics and administration and management.
Rules or regulations: [paste]
Who needs to understand: [customers, employers, individuals]

Write a plain-language version, examples and common questions. Use plain language, one everyday analogy, and the questions people are most likely to ask with short answers.

10-minute exercise: Explain the rules

Step 1Pick a real example: the next time you interpret administrative and operating policies and procedures. Leave out names and identifying details.
Step 2Fill in [Rules or regulations] and [Who needs to understand] with the real details, then run the prompt.
Step 3Check it doesn't change the meaning of the rules.

Rules, prices and policies change. Make sure AI is working from your current official version.

Importance 3.8/5 · O*NET work activity: Explain regulations, policies, or procedures..

Meet with individuals, special interest groups, and others on behalf of executives, committees, and boards of directors.

Monthly

AI drafts clear messages and talking points.

Show prompt & steps

AI can draft updates, emails and talking points so your message is clear and complete. Relationships and real-time calls are yours.

Ready-to-use prompt

I work as an executive secretary / executive administrative assistant. Part of my job is to meet with individuals, special interest groups, and others on behalf of executives, committees, and boards of directors.

Context: We use IBM Notes and Zoom.
Work: [describe]
Who: [coworkers]

Draft a message clarifying who does what and when. Keep it under 150 words with a clear ask, plus a 2-sentence version for chat.

10-minute exercise: Coordinate work

Step 1Pick a real example: the next time you meet with individuals, special interest groups and others.
Step 2Fill in [Work] and [Who] with the real details, then run the prompt.
Step 3Edit it until it sounds like you, then send it yourself.

Never let AI send messages for you. Read every word, because tone mistakes cost trust.

Importance 3.6/5 · O*NET work activity: Confer with coworkers to coordinate work activities..

Process payroll information.

Monthly

AI preps the paperwork; approving and paying stay with you.

Show prompt & steps

AI can prep the paperwork, extract details from documents and make checklists. Approving, paying and verifying stay with you.

Ready-to-use prompt

I work as an executive secretary / executive administrative assistant. Part of my job is to process payroll information.

Context: We use SAP Concur and Intuit QuickBooks.
Transaction: [sale, lease, purchase]
Details: [describe]

Organize steps and documents. Point out anything missing or inconsistent and suggest a template I can reuse.

10-minute exercise: Transaction processing

Step 1Pick a real example: the next time you process payroll information.
Step 2Fill in [Transaction] and [Details] with the real details, then run the prompt.
Step 3Save the template and use it on the next one. Time both. Recompute every total yourself.

Personal, financial and health data shouldn't go into AI tools unless your employer has approved one for it.

Double-check every number. AI can make arithmetic and rounding mistakes.

Importance 4.3/5 · O*NET work activity: Execute sales or other financial transactions..

These stay human 6

They need your hands, your presence or your accountable judgment. Lean into them: they get more valuable as routine work is automated.

📏 Measured in this job (O*NET work context): Contact with others: constant contact with others · Face-to-face discussions: every day · Dealing with the public: very important

Open, sort, and distribute incoming correspondence, including faxes and email.

Daily

Physical, in-person work. AI helps with checklists and write-ups.

Show prep prompt & steps

Where AI still helps: AI helps around the job: decoding manuals and instructions, pre-job checklists, calculations and writing up what you did afterward.

Prep prompt

I work as an executive secretary / executive administrative assistant. Part of my job is to open, sort, and distribute incoming correspondence, including faxes and email.

Context: The work draws on administrative, computers and electronics and administration and management.
Mail: [incoming]
Recipients: [describe]

Plan sorting and delivery. Include the tools, materials and safety steps, the measurements or settings to double-check, and a 3-line template for logging the job. Flag anything to confirm in the manufacturer's manual.

10-minute exercise: Mail distribution

Step 1Pick a real example: the next time you open, sort, and distribute incoming correspondence (today).
Step 2Fill in [Mail] and [Recipients] with the real details, then run the prompt.
Step 3Check it against the manufacturer's manual and your site rules, and add the steps only experience teaches.

Importance 4.0/5 · core task · O*NET work activity: Distribute incoming mail.. Also involves: Sort mail..

Greet visitors and determine whether they should be given access to specific individuals.

Daily

Human connection. Use AI only before and after, to prepare.

Show prep prompt & steps

Where AI still helps: Use AI before and after, not during. Prepare talking points, practise a hard conversation, or turn your notes into a follow-up.

Prep prompt

I work as an executive secretary / executive administrative assistant. Part of my job is to greet visitors and determine whether they should be given access to specific individuals.

Context: The work draws on administrative, computers and electronics and administration and management.
Setting: [clinic, store, office]
What comes next: [check-in, finding items]

Write warm greetings and how to handle busy moments. Then play a visitor. Suggest ways to open, phrases to avoid, and how to handle it if things get tense. Then play the other person so I can practice.

10-minute exercise: Greeting script

Step 1Pick a real example: the next time you greet visitors (today).
Step 2Fill in [Setting] and [What comes next] with the real details, then run the prompt.
Step 3After the real conversation, write down what worked so you can reuse it.

Importance 4.0/5 · core task · O*NET work activity: Greet customers, patrons, or visitors..

Coordinate and direct office services, such as records, departmental finances, budget preparation, personnel issues, and housekeeping, to aid executives.

Daily

Leading people runs on trust. AI can prep the paperwork around it.

Show prep prompt & steps

Where AI still helps: AI can prep the paperwork around leading: meeting agendas, feedback drafts, rotas, briefings and difficult-conversation rehearsals.

Prep prompt

I work as an executive secretary / executive administrative assistant. Part of my job is to coordinate and direct office services, such as records, departmental finances, budget preparation, personnel issues, and housekeeping, to aid executives.

Context: The work draws on administrative, computers and electronics and administration and management.
Operation: [describe]
People: [describe]

Plan coordination and communication. Give me the key message in 2 sentences, how people might react, and how to respond to each.

10-minute exercise: Coordinating operations

Step 1Pick a real example: the next time you coordinate and direct office services (today). Leave out names and identifying details.
Step 2Fill in [Operation] and [People] with the real details, then run the prompt.
Step 3Afterward, note one thing people responded to and one thing you'd change.

Importance 4.1/5 · core task · O*NET work activity: Coordinate operational activities.. Also involves: Manage clerical or administrative activities..

Review operating practices and procedures to determine whether improvements can be made in areas such as workflow, reporting procedures, or expenditures.

Monthly

Needs your eyes on site. AI can build the checklist and the report.

Show prep prompt & steps

Where AI still helps: AI can build your inspection checklists, explain standards and turn your notes and photos into clean reports.

Prep prompt

I work as an executive secretary / executive administrative assistant. Part of my job is to review operating practices and procedures to determine whether improvements can be made in areas such as workflow, reporting procedures, or expenditures.

Context: The work draws on administrative, computers and electronics and administration and management.
Process: [installation, validation, operation]
Requirements: [design specs, standards]

Build an inspection or audit checklist with evidence to collect for each item and a findings template.

10-minute exercise: Process audit checklist

Step 1Pick a real example: the next time you review operating practices and procedures.
Step 2Fill in [Process] and [Requirements] with the real details, then run the prompt.
Step 3Use it on your next inspection and photograph evidence.

Importance 3.3/5 · O*NET work activity: Inspect operational processes..

Supervise and train other clerical staff and arrange for employee training by scheduling training or organizing training material.

Monthly

Leading people runs on trust. AI can prep the paperwork around it.

Show prep prompt & steps

Where AI still helps: AI can prep the paperwork around leading: meeting agendas, feedback drafts, rotas, briefings and difficult-conversation rehearsals.

Prep prompt

I work as an executive secretary / executive administrative assistant. Part of my job is to supervise and train other clerical staff and arrange for employee training by scheduling training or organizing training material.

Context: The work draws on administrative, computers and electronics and administration and management.
Team: [admin, customer service]
Issue or goal: [describe]

Help me prepare: the key message in 2 sentences, what good looks like, how people might react and how I'll respond, and one thing I'll check next week.

10-minute exercise: Supervising office staff

Step 1Pick a real example: the next time you supervise and train other clerical staff and arrange for employee. Leave out names and identifying details.
Step 2Fill in [Team] and [Issue or goal] with the real details, then run the prompt.
Step 3Afterward, note one thing people responded to and one thing you'd change.

Importance 3.4/5 · O*NET work activity: Supervise clerical or administrative personnel.. Also involves: Schedule operational activities.; Train personnel..

Set up and oversee administrative policies and procedures for offices or organizations.

Monthly

Leading people runs on trust. AI can prep the paperwork around it.

Show prep prompt & steps

Where AI still helps: AI can prep the paperwork around leading: meeting agendas, feedback drafts, rotas, briefings and difficult-conversation rehearsals.

Prep prompt

I work as an executive secretary / executive administrative assistant. Part of my job is to set up and oversee administrative policies and procedures for offices or organizations.

Context: The work draws on administrative, computers and electronics and administration and management.
Office: [records, branch]
Issue: [describe]

Help me prepare: the key message in 2 sentences, what good looks like, how people might react and how I'll respond, and one thing I'll check next week.

10-minute exercise: Managing admin operations

Step 1Pick a real example: the next time you set up.
Step 2Fill in [Office] and [Issue] with the real details, then run the prompt.
Step 3Afterward, note one thing people responded to and one thing you'd change.

Importance 3.7/5 · O*NET work activity: Manage clerical or administrative activities.. Also involves: Develop organizational policies or programs..

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Your next moves

Skills to build

From O*NET's ratings of how important each skill is in this job, matched to which part of the work it supports.

Stays human Deepen these

They power the human-led work, which is the part of the job AI can't take over.

  • Monitoringimportance 3.1/5
    Used in: Guiding, Directing, and Motivating Subordinates
  • Service Orientationimportance 3.8/5
    Used in: Guiding, Directing, and Motivating Subordinates
  • Active Learningimportance 3.1/5
    Used in: Guiding, Directing, and Motivating Subordinates
  • Negotiationimportance 3.0/5
    Used in: Guiding, Directing, and Motivating Subordinates

With AI Use these to work with AI

When AI does the first draft, these are the skills you use to brief it and check what comes back.

  • Writingimportance 3.8/5
    Used in: Performing Administrative Activities
  • Reading Comprehensionimportance 4.0/5
    Used in: Performing Administrative Activities
  • Time Managementimportance 3.2/5
    Used in: Performing Administrative Activities
  • Active Listeningimportance 4.0/5
    Used in: Communicating with People Outside the Organization

Where you could move

Related jobs from O*NET with the closest skill profile, favouring ones where more of the work stays human. No step down in preparation.

New tasks appearing in this job

O*NET has started tracking 1 new or updated task here: 1 AI-ready, 0 AI-assist, 0 stays human. They have no worker ratings yet, so they aren't counted in the bar above.

Keep track of employees' time.

New in O*NET

AI handles forms, records and routine paperwork for you to verify.

Show prompt & steps

Forms, records, data entry, scheduling and routine paperwork are where AI saves the most time. It drafts, sorts, extracts and reformats while you verify.

Ready-to-use prompt

I work as an executive secretary / executive administrative assistant. Part of my job is to keep track of employees' time.

Context: We use SAP Concur and Intuit QuickBooks.
Here's what I'm working with: [paste the track of employees' time, with private details removed]

Organize this into [a table / the fields in SAP Concur or Intuit QuickBooks / a checklist]. Point out anything missing or inconsistent, and suggest a template I can reuse next time.

10-minute exercise: Template: track of employees' time

Step 1Take a real example you handle next time it comes up (track of employees' time). Leave out names and identifying details.
Step 2Paste it into [paste the track of employees' time] and choose the output in [a table / the fields in SAP Concur or Intuit QuickBooks / a checklist].
Step 3Save the template and use it on the next one. Time both.

Personal, financial and health data shouldn't go into AI tools unless your employer has approved one for it.

New O*NET task (07/2017). O*NET hasn't linked it to work activities yet, so it was labelled by hand.

Getting into this job

Associate's degree is most common (34% of workers)

  • High school or less 24%
  • Certificate or some college 22%
  • Associate's 34%
  • Bachelor's 12%
  • Graduate degree 8%
  • On-the-job training: 1–3 months
  • Related experience: 2–4 years

What workers in this job report, from O*NET surveys (typical values).

Software in this job

In-demand tools from O*NET. Many now have AI built in, so check what yours can do before adding a new tool.

Adobe AcrobatAdobe IllustratorAdobe InDesignAdobe PhotoshopApple macOSCisco WebexFacebookGoogle DocsGoogle Workspace softwareIntuit QuickBooksMicrosoft AccessMicrosoft Excel