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How a teller can use AI, task by task

O*NET 43-3071.00: TellersMedian pay $43,030/year (BLS, May 2025)28 tasksJob Zone 2: Some preparation

Receive and pay out money. Keep records of money and negotiable instruments involved in a financial institution's various transactions.

Type your own title and every prompt on this page updates to match. Also called: Account Representative, Bank Teller, Branch Operations Specialist, Customer Relationship Specialist, Customer Service Associate (CSA), Financial Services Representative (FSR), Member Services Representative, Personal Banking Representative, Roving Teller, Teller.

Where AI fits in this job

AI-ready 53%AI-assist 26%Stays human 21%

Share of the job's tasks, weighted by how important and how frequent each task is (O*NET ratings). 13 AI-ready, 9 AI-assist and 6 human-led tasks out of 28. This measures where AI can help, not whether the job will disappear.

Information & paperwork
Thinking & planning
People & communication
Leading & teaching
Hands-on & physical

Shape of the job: importance of each kind of work activity (O*NET, 1 to 5).

🔒 Many of these tasks involve people's information. Remove names and identifying details before using AI, or use only a tool your employer has approved.

AI can draft these 13

AI produces a usable first pass. You review it, fix it and own it.

Cash checks and pay out money after verifying that signatures are correct, that written and numerical amounts agree, and that accounts have sufficient funds.

Hourly or more

AI is a tireless first-pass checker.

Show prompt & steps

AI is a tireless proofreader. It catches inconsistencies, missing fields and errors across documents and data, so your review time goes on what matters.

Ready-to-use prompt

I work as a teller. Part of my job is to cash checks and pay out money after verifying that signatures are correct, that written and numerical amounts agree, and that accounts have sufficient funds.

Context: We use Hyland Software OnBase and Sage 50 Accounting; the work draws on economics and accounting, customer and personal service and mathematics.
Transactions: [paste billing or check data]
Rules: [prices, signatures, required info]

Flag errors and missing information. Make a table: requirement, met / not met / unclear, and the exact evidence.

10-minute exercise: Billing and payment verification

Step 1Pick a real example: the next time you cash checks (today). Leave out names and identifying details.
Step 2Fill in [Transactions] and [Rules] with the real details, then run the prompt.
Step 3Do your usual review too, and note what AI caught and what it missed. Recompute every total yourself.

AI can miss things and sound sure about it. Use it to catch extra problems, not as the final check.

Double-check every number. AI can make arithmetic and rounding mistakes.

Importance 4.8/5 · core task · O*NET work activity: Verify accuracy of financial or transactional data.. Also involves: Execute sales or other financial transactions..

Receive checks and cash for deposit, verify amounts, and check accuracy of deposit slips.

Several times a day

AI is a tireless first-pass checker.

Show prompt & steps

AI is a tireless proofreader. It catches inconsistencies, missing fields and errors across documents and data, so your review time goes on what matters.

Ready-to-use prompt

I work as a teller. Part of my job is to receive checks and cash for deposit, verify amounts, and check accuracy of deposit slips.

Context: We use Hyland Software OnBase and Sage 50 Accounting; the work draws on economics and accounting, customer and personal service and mathematics.
Transactions: [paste billing or check data]
Rules: [prices, signatures, required info]

Flag errors and missing information. Make a table: requirement, met / not met / unclear, and the exact evidence.

10-minute exercise: Billing and payment verification

Step 1Pick a real example: the next time you receive checks.
Step 2Fill in [Transactions] and [Rules] with the real details, then run the prompt.
Step 3Do your usual review too, and note what AI caught and what it missed. Recompute every total yourself.

AI can miss things and sound sure about it. Use it to catch extra problems, not as the final check.

Double-check every number. AI can make arithmetic and rounding mistakes.

Importance 4.8/5 · core task · O*NET work activity: Verify accuracy of financial or transactional data.. Also involves: Collect deposits, payments or fees..

Enter customers' transactions into computers to record transactions and issue computer-generated receipts.

Several times a day

AI handles forms, records and routine paperwork for you to verify.

Show prompt & steps

Forms, records, data entry, scheduling and routine paperwork are where AI saves the most time. It drafts, sorts, extracts and reformats while you verify.

Ready-to-use prompt

I work as a teller. Part of my job is to enter customers' transactions into computers to record transactions and issue computer-generated receipts.

Context: We use Sage 50 Accounting and Information Technology Incorporated Premier Teller.
Data: [sales, records]
System: [software]

Design an entry template and checks. Point out anything missing or inconsistent and suggest a template I can reuse.

10-minute exercise: Data entry template

Step 1Pick a real example: the next time you enter customers' transactions. Leave out names and identifying details.
Step 2Fill in [Data] and [System] with the real details, then run the prompt.
Step 3Save the template and use it on the next one. Time both.

Personal, financial and health data shouldn't go into AI tools unless your employer has approved one for it.

Importance 4.7/5 · core task · O*NET work activity: Enter information into databases or software programs..

Examine checks for endorsements and to verify other information, such as dates, bank names, identification of the persons receiving payments, and the legality of the documents.

Several times a day

AI is a tireless first-pass checker.

Show prompt & steps

AI is a tireless proofreader. It catches inconsistencies, missing fields and errors across documents and data, so your review time goes on what matters.

Ready-to-use prompt

I work as a teller. Part of my job is to examine checks for endorsements and to verify other information, such as dates, bank names, identification of the persons receiving payments, and the legality of the documents.

Context: We use Hyland Software OnBase and Sage 50 Accounting; the work draws on economics and accounting, customer and personal service and mathematics.
Transactions: [paste billing or check data]
Rules: [prices, signatures, required info]

Flag errors and missing information. Make a table: requirement, met / not met / unclear, and the exact evidence.

10-minute exercise: Billing and payment verification

Step 1Pick a real example: the next time you examine checks.
Step 2Fill in [Transactions] and [Rules] with the real details, then run the prompt.
Step 3Do your usual review too, and note what AI caught and what it missed. Recompute every total yourself.

AI can miss things and sound sure about it. Use it to catch extra problems, not as the final check.

Rules and regulations vary by place and change often. Confirm against the official source before relying on anything.

Double-check every number. AI can make arithmetic and rounding mistakes.

Importance 4.7/5 · core task · O*NET work activity: Verify accuracy of financial or transactional data..

Balance currency, coin, and checks in cash drawers at ends of shifts and calculate daily transactions, using computers, calculators, or adding machines.

Several times a day

AI finds trends and writes the spreadsheet formulas.

Show prompt & steps

Paste a spreadsheet or table and ask AI to find trends, outliers and totals, or to write the formula you need. It's like having an analyst on call.

Ready-to-use prompt

I work as a teller. Part of my job is to balance currency, coin, and checks in cash drawers at ends of shifts and calculate daily transactions, using computers, calculators, or adding machines.

Context: We use Sage 50 Accounting and Information Technology Incorporated Premier Teller; the work draws on economics and accounting, customer and personal service and mathematics.
Calculation: [payroll, balances, commissions]
Data: [paste]

Calculate step by step and give spreadsheet formulas. Show your working step by step and give spreadsheet formulas so I can reproduce the numbers.

10-minute exercise: Financial calculations

Step 1Pick a real example: the next time you balance currency, coin and checks.
Step 2Fill in [Calculation] and [Data] with the real details, then run the prompt.
Step 3Recompute the most important number yourself before you trust the rest. Recompute every total yourself.

AI makes arithmetic mistakes. Recompute anything that matters with a spreadsheet formula.

Double-check every number. AI can make arithmetic and rounding mistakes.

Importance 4.8/5 · core task · O*NET work activity: Calculate financial data..

Prepare and verify cashier's checks.

Daily

AI is a tireless first-pass checker.

Show prompt & steps

AI is a tireless proofreader. It catches inconsistencies, missing fields and errors across documents and data, so your review time goes on what matters.

Ready-to-use prompt

I work as a teller. Part of my job is to prepare and verify cashier's checks.

Context: We use Hyland Software OnBase and Sage 50 Accounting; the work draws on economics and accounting, customer and personal service and mathematics.
Transactions: [paste billing or check data]
Rules: [prices, signatures, required info]

Flag errors and missing information. Make a table: requirement, met / not met / unclear, and the exact evidence.

10-minute exercise: Billing and payment verification

Step 1Pick a real example: the next time you prepare and verify cashier's checks (today).
Step 2Fill in [Transactions] and [Rules] with the real details, then run the prompt.
Step 3Do your usual review too, and note what AI caught and what it missed. Recompute every total yourself.

AI can miss things and sound sure about it. Use it to catch extra problems, not as the final check.

Double-check every number. AI can make arithmetic and rounding mistakes.

Importance 4.6/5 · core task · O*NET work activity: Verify accuracy of financial or transactional data.. Also involves: Execute sales or other financial transactions..

Identify transaction mistakes when debits and credits do not balance.

Daily

AI is a tireless first-pass checker.

📊 Real AI use (Anthropic Economic Index, Apr 2026 to May 2026): AI completed the task directly in 60% of those conversations; the rest were back-and-forth with the person.

Show prompt & steps

AI is a tireless proofreader. It catches inconsistencies, missing fields and errors across documents and data, so your review time goes on what matters.

Ready-to-use prompt

I work as a teller. Part of my job is to identify transaction mistakes when debits and credits do not balance.

Context: We use Hyland Software OnBase and Sage 50 Accounting; the work draws on economics and accounting, customer and personal service and mathematics.
Transactions: [paste billing or check data]
Rules: [prices, signatures, required info]

Flag errors and missing information. Make a table: requirement, met / not met / unclear, and the exact evidence.

10-minute exercise: Billing and payment verification

Step 1Pick a real example: the next time you identify transaction mistakes (today).
Step 2Fill in [Transactions] and [Rules] with the real details, then run the prompt.
Step 3Do your usual review too, and note what AI caught and what it missed. Recompute every total yourself.

AI can miss things and sound sure about it. Use it to catch extra problems, not as the final check.

Double-check every number. AI can make arithmetic and rounding mistakes.

Importance 4.5/5 · core task · O*NET work activity: Verify accuracy of financial or transactional data..

Sort and file deposit slips and checks.

Several times a day

AI handles forms, records and routine paperwork for you to verify.

Show prompt & steps

Forms, records, data entry, scheduling and routine paperwork are where AI saves the most time. It drafts, sorts, extracts and reformats while you verify.

Ready-to-use prompt

I work as a teller. Part of my job is to sort and file deposit slips and checks.

Context: We use Sage 50 Accounting and Information Technology Incorporated Premier Teller.
Documents: [transcripts, exhibits, records]
Rules: [court, office]

Make a filing checklist and naming scheme. Point out anything missing or inconsistent and suggest a template I can reuse.

10-minute exercise: Filing system

Step 1Pick a real example: the next time you sort and file deposit slips and checks.
Step 2Fill in [Documents] and [Rules] with the real details, then run the prompt.
Step 3Save the template and use it on the next one. Time both.

Personal, financial and health data shouldn't go into AI tools unless your employer has approved one for it.

Importance 4.4/5 · core task · O*NET work activity: File documents or records..

Monitor bank vaults to ensure cash balances are correct.

Daily

AI is a tireless first-pass checker.

Show prompt & steps

AI is a tireless proofreader. It catches inconsistencies, missing fields and errors across documents and data, so your review time goes on what matters.

Ready-to-use prompt

I work as a teller. Part of my job is to monitor bank vaults to ensure cash balances are correct.

Context: We use Hyland Software OnBase and Sage 50 Accounting; the work draws on economics and accounting, customer and personal service and mathematics.
Transactions: [paste billing or check data]
Rules: [prices, signatures, required info]

Flag errors and missing information. Make a table: requirement, met / not met / unclear, and the exact evidence.

10-minute exercise: Billing and payment verification

Step 1Pick a real example: the next time you monitor bank vaults (today).
Step 2Fill in [Transactions] and [Rules] with the real details, then run the prompt.
Step 3Do your usual review too, and note what AI caught and what it missed. Recompute every total yourself.

AI can miss things and sound sure about it. Use it to catch extra problems, not as the final check.

Double-check every number. AI can make arithmetic and rounding mistakes.

Importance 4.8/5 · core task · O*NET work activity: Verify accuracy of financial or transactional data..

Perform clerical tasks, such as typing, filing, and microfilm photography.

Daily

AI handles forms, records and routine paperwork for you to verify.

Show prompt & steps

Forms, records, data entry, scheduling and routine paperwork are where AI saves the most time. It drafts, sorts, extracts and reformats while you verify.

Ready-to-use prompt

I work as a teller. Part of my job is to perform clerical tasks, such as typing, filing, and microfilm photography.

Context: We use Sage 50 Accounting and Information Technology Incorporated Premier Teller.
Document: [describe]
Format: [requirements]

Format the content cleanly. Point out anything missing or inconsistent and suggest a template I can reuse.

10-minute exercise: Typing and formatting

Step 1Pick a real example: the next time you perform clerical tasks (today).
Step 2Fill in [Document] and [Format] with the real details, then run the prompt.
Step 3Save the template and use it on the next one. Time both.

Personal, financial and health data shouldn't go into AI tools unless your employer has approved one for it.

Importance 4.0/5 · O*NET work activity: Type documents..

Compute financial fees, interest, and service charges.

Weekly

AI finds trends and writes the spreadsheet formulas.

📊 Real AI use (Anthropic Economic Index, Apr 2026 to May 2026): AI completed the task directly in 45% of those conversations; the rest were back-and-forth with the person.

Show prompt & steps

Paste a spreadsheet or table and ask AI to find trends, outliers and totals, or to write the formula you need. It's like having an analyst on call.

Ready-to-use prompt

I work as a teller. Part of my job is to compute financial fees, interest, and service charges.

Context: We use Sage 50 Accounting and Information Technology Incorporated Premier Teller; the work draws on economics and accounting, customer and personal service and mathematics.
Calculation: [payroll, balances, commissions]
Data: [paste]

Calculate step by step and give spreadsheet formulas. Show your working step by step and give spreadsheet formulas so I can reproduce the numbers.

10-minute exercise: Financial calculations

Step 1Pick a real example: the next time you compute financial fees, interest and service charges (this week).
Step 2Fill in [Calculation] and [Data] with the real details, then run the prompt.
Step 3Recompute the most important number yourself before you trust the rest. Recompute every total yourself.

AI makes arithmetic mistakes. Recompute anything that matters with a spreadsheet formula.

Double-check every number. AI can make arithmetic and rounding mistakes.

Importance 4.0/5 · O*NET work activity: Calculate financial data..

Process and maintain records of customer loans.

Daily

AI handles forms, records and routine paperwork for you to verify.

Show prompt & steps

Forms, records, data entry, scheduling and routine paperwork are where AI saves the most time. It drafts, sorts, extracts and reformats while you verify.

Ready-to-use prompt

I work as a teller. Part of my job is to process and maintain records of customer loans.

Context: We use Sage 50 Accounting and Information Technology Incorporated Premier Teller.
Transactions: [paste daily cash, deposits, bills]
Accounts: [categories]

Categorize transactions, total them and flag anything that doesn't add up. Point out anything missing or inconsistent and suggest a template I can reuse.

10-minute exercise: Account bookkeeping

Step 1Pick a real example: the next time you process and maintain records of customer loans (today). Leave out names and identifying details.
Step 2Fill in [Transactions] and [Accounts] with the real details, then run the prompt.
Step 3Reconcile with the bank statement before closing the month. Recompute every total yourself.

Personal, financial and health data shouldn't go into AI tools unless your employer has approved one for it.

Double-check every number. AI can make arithmetic and rounding mistakes.

Importance 3.8/5 · O*NET work activity: Maintain financial or account records..

Compose, type, and mail customer statements and other correspondence related to issues such as discrepancies and outstanding unpaid items.

Weekly

AI handles forms, records and routine paperwork for you to verify.

📊 Real AI use (Anthropic Economic Index, Apr 2026 to May 2026): AI completed the task directly in 48% of those conversations; the rest were back-and-forth with the person.

Show prompt & steps

Forms, records, data entry, scheduling and routine paperwork are where AI saves the most time. It drafts, sorts, extracts and reformats while you verify.

Ready-to-use prompt

I work as a teller. Part of my job is to compose, type, and mail customer statements and other correspondence related to issues such as discrepancies and outstanding unpaid items.

Context: We use Sage 50 Accounting and Information Technology Incorporated Premier Teller.
What to send: [notices, submissions]
Recipients: [describe]

Draft notices and a send checklist. Point out anything missing or inconsistent and suggest a template I can reuse.

10-minute exercise: Sending notices or materials

Step 1Pick a real example: the next time you compose, type, and mail customer statements and other correspondence (this week). Leave out names and identifying details.
Step 2Fill in [What to send] and [Recipients] with the real details, then run the prompt.
Step 3Save the template and use it on the next one. Time both.

Personal, financial and health data shouldn't go into AI tools unless your employer has approved one for it.

Importance 3.8/5 · O*NET work activity: Send information, materials or documentation.. Also involves: Prepare business correspondence.; Issue documentation or identification to customers or employees..

AI can help you prep these 9

AI speeds up the prep, drafting or thinking. The core of the task is still yours.

Answer telephones and assist customers with their questions.

Several times a day

AI builds you an answer bank; exceptions and the human touch are yours.

Show prompt & steps

Build a personal answer bank with AI for the questions you get every day. In the moment, the human touch and the judgment about exceptions are yours.

Ready-to-use prompt

I work as a teller. Part of my job is to answer telephones and assist customers with their questions.

Context: The work draws on economics and accounting, customer and personal service and mathematics.
Calls I get: [patients, customers, callers and what they usually need]
Rules: [what I can and can't say, who to transfer to]

Write a greeting, short answers to the 8 most common requests, and when to transfer or escalate.

10-minute exercise: Phone answers

Step 1Pick a real example: the next time you answer telephones. Leave out names and identifying details.
Step 2Fill in [Calls I get] and [Rules] with the real details, then run the prompt.
Step 3Check every answer against your policies, especially anything about health or privacy.

Don't paste customers' personal details into AI tools. Describe the situation instead.

Importance 4.6/5 · core task · O*NET work activity: Answer telephones to direct calls or provide information.. Also involves: Answer customer questions about goods or services..

Process transactions, such as term deposits, retirement savings plan contributions, automated teller transactions, night deposits, and mail deposits.

Several times a day

AI preps the paperwork; approving and paying stay with you.

Show prompt & steps

AI can prep the paperwork, extract details from documents and make checklists. Approving, paying and verifying stay with you.

Ready-to-use prompt

I work as a teller. Part of my job is to process transactions, such as term deposits, retirement savings plan contributions, automated teller transactions, night deposits, and mail deposits.

Context: We use Sage 50 Accounting and Information Technology Incorporated Premier Teller.
Transaction: [sale, lease, purchase]
Details: [describe]

Organize steps and documents. Point out anything missing or inconsistent and suggest a template I can reuse.

10-minute exercise: Transaction processing

Step 1Pick a real example: the next time you process transactions.
Step 2Fill in [Transaction] and [Details] with the real details, then run the prompt.
Step 3Save the template and use it on the next one. Time both.

Personal, financial and health data shouldn't go into AI tools unless your employer has approved one for it.

Importance 4.6/5 · core task · O*NET work activity: Execute sales or other financial transactions..

Resolve problems or discrepancies concerning customers' accounts.

Daily

AI builds you an answer bank; exceptions and the human touch are yours.

Show prompt & steps

Build a personal answer bank with AI for the questions you get every day. In the moment, the human touch and the judgment about exceptions are yours.

Ready-to-use prompt

I work as a teller. Part of my job is to resolve problems or discrepancies concerning customers' accounts.

Context: The work draws on economics and accounting, customer and personal service and mathematics.
Complaints I get: [list typical ones]
What I can offer: [fixes, policies]

Write responses that acknowledge, explain and resolve. Keep answers to 2-3 sentences and flag any that depend on the situation.

10-minute exercise: Complaint responses

Step 1Pick a real example: the next time you resolve problems or discrepancies concerning customers' accounts (today). Leave out names and identifying details.
Step 2Fill in [Complaints I get] and [What I can offer] with the real details, then run the prompt.
Step 3Make sure every offer is within your authority.

Don't paste customers' personal details into AI tools. Describe the situation instead.

Double-check every number. AI can make arithmetic and rounding mistakes.

Importance 4.6/5 · core task · O*NET work activity: Respond to customer problems or complaints..

Explain, promote, or sell products or services, such as travelers' checks, savings bonds, money orders, and cashier's checks, using computerized information about customers to tailor recommendations.

Daily

AI preps talking points and practice; the relationship is yours.

Show prompt & steps

AI preps you: talking points, objection handling, tailored outreach and negotiation scenarios. The relationship and reading the room are yours.

Ready-to-use prompt

I work as a teller. Part of my job is to explain, promote, or sell products or services, such as travelers' checks, savings bonds, money orders, and cashier's checks, using computerized information about customers to tailor recommendations.

Context: The work draws on economics and accounting, customer and personal service and mathematics.
What I'm selling: [products, services, memberships]
Customer: [type, needs]

Prepare a pitch, questions and honest answers to objections. Keep claims honest, list likely objections with responses, and role-play the other side so I can practice.

10-minute exercise: Sales conversation

Step 1Pick a real example: the next time you explain, promote, or sell products or services (today). Leave out names and identifying details.
Step 2Fill in [What I'm selling] and [Customer] with the real details, then run the prompt.
Step 3Ask for feedback on your answers and write down your best line for the real conversation.

Make sure every claim AI writes about your product is true and allowed. Over-promising is on you.

Double-check every number. AI can make arithmetic and rounding mistakes.

Importance 4.0/5 · core task · O*NET work activity: Sell products or services..

Order a supply of cash to meet daily needs.

Weekly

AI preps the paperwork; approving and paying stay with you.

Show prompt & steps

AI can prep the paperwork, extract details from documents and make checklists. Approving, paying and verifying stay with you.

Ready-to-use prompt

I work as a teller. Part of my job is to order a supply of cash to meet daily needs.

Context: We use Sage 50 Accounting and Information Technology Incorporated Premier Teller.
What I need: [parts, lab supplies, materials]
Stock and usage: [current levels, how fast we use them]
Suppliers: [who we buy from]

Make an order list with quantities, a reorder-point table and a requisition template. Point out anything missing or inconsistent and suggest a template I can reuse.

10-minute exercise: Ordering supplies

Step 1Pick a real example: the next time you order a supply of cash (this week).
Step 2Fill in [What I need], [Stock and usage] and [Suppliers] with the real details, then run the prompt.
Step 3Check part numbers and approvals before placing the order. Recompute every total yourself.

Personal, financial and health data shouldn't go into AI tools unless your employer has approved one for it.

Double-check every number. AI can make arithmetic and rounding mistakes.

Importance 4.3/5 · core task · O*NET work activity: Order materials, supplies, or equipment..

Obtain and process information required for the provision of services, such as opening accounts, savings plans, and purchasing bonds.

Weekly

AI gets you up to speed; confirm findings with records or people.

Show prompt & steps

AI can get you up to speed fast and suggest where to look, but you need to confirm findings against real sources, records or people.

Ready-to-use prompt

I work as a teller. Part of my job is to obtain and process information required for the provision of services, such as opening accounts, savings plans, and purchasing bonds.

Context: The work draws on economics and accounting, customer and personal service and mathematics.
Purpose: [account, credit, collection, service]
Information required: [list]

List what to collect, allowed sources, legal and privacy rules to follow, and a checklist. Remind me what I must not ask or do.

10-minute exercise: Collect applicant information properly

Step 1Pick a real example: the next time you obtain and process information for the provision of services (this week). Leave out names and identifying details.
Step 2Fill in [Purpose] and [Information required] with the real details, then run the prompt.
Step 3Check the rules against your compliance policy.

AI can invent sources and citations. Open every link and confirm it says what the AI claims.

Double-check every number. AI can make arithmetic and rounding mistakes.

Importance 4.0/5 · O*NET work activity: Obtain personal or financial information about customers or applicants..

Issue checks to bond owners in settlement of transactions.

Weekly

AI preps the paperwork; approving and paying stay with you.

Show prompt & steps

AI can prep the paperwork, extract details from documents and make checklists. Approving, paying and verifying stay with you.

Ready-to-use prompt

I work as a teller. Part of my job is to issue checks to bond owners in settlement of transactions.

Context: We use Sage 50 Accounting and Information Technology Incorporated Premier Teller.
Transaction: [sale, lease, purchase]
Details: [describe]

Organize steps and documents. Point out anything missing or inconsistent and suggest a template I can reuse.

10-minute exercise: Transaction processing

Step 1Pick a real example: the next time you issue checks (this week).
Step 2Fill in [Transaction] and [Details] with the real details, then run the prompt.
Step 3Save the template and use it on the next one. Time both.

Personal, financial and health data shouldn't go into AI tools unless your employer has approved one for it.

Importance 3.3/5 · O*NET work activity: Execute sales or other financial transactions..

Inform customers about foreign currency regulations and compute transaction fees for currency exchanges.

Monthly

AI helps you prepare clearer wording and likely questions.

Show prompt & steps

Use AI to prepare: simpler wording, analogies, likely questions and a one-page handout. The conversation itself is yours.

Ready-to-use prompt

I work as a teller. Part of my job is to inform customers about foreign currency regulations and compute transaction fees for currency exchanges.

Context: The work draws on economics and accounting, customer and personal service and mathematics.
Rules or regulations: [paste]
Who needs to understand: [customers, employers, individuals]

Write a plain-language version, examples and common questions. Use plain language, one everyday analogy, and the questions people are most likely to ask with short answers.

10-minute exercise: Explain the rules

Step 1Pick a real example: the next time you inform customers about foreign currency regulations. Leave out names and identifying details.
Step 2Fill in [Rules or regulations] and [Who needs to understand] with the real details, then run the prompt.
Step 3Check it doesn't change the meaning of the rules. Confirm the rules against the current official source.

Rules, prices and policies change. Make sure AI is working from your current official version.

Rules and regulations vary by place and change often. Confirm against the official source before relying on anything.

Importance 3.1/5 · O*NET work activity: Explain regulations, policies, or procedures.. Also involves: Calculate costs of goods or services..

Quote unit exchange rates, following daily international rate sheets or computer displays.

Monthly

AI helps you prepare clearer wording and likely questions.

📊 Real AI use (Anthropic Economic Index, Apr 2026 to May 2026): AI completed the task directly in 49% of those conversations; the rest were back-and-forth with the person.

Show prompt & steps

Use AI to prepare: simpler wording, analogies, likely questions and a one-page handout. The conversation itself is yours.

Ready-to-use prompt

I work as a teller. Part of my job is to quote unit exchange rates, following daily international rate sheets or computer displays.

Context: We use Microsoft Exchange; the work draws on economics and accounting, customer and personal service and mathematics.
Information: [tax advantages, assessments]
Audience: [donors, property owners]

Explain clearly with an example. Use plain language, one everyday analogy, and the questions people are most likely to ask with short answers.

10-minute exercise: Explain financial information

Step 1Pick a real example: the next time you quote unit exchange rates.
Step 2Fill in [Information] and [Audience] with the real details, then run the prompt.
Step 3Check every answer is right for your workplace before you share it.

Rules, prices and policies change. Make sure AI is working from your current official version.

Importance 3.3/5 · O*NET work activity: Interpret financial information for others..

These stay human 6

They need your hands, your presence or your accountable judgment. Lean into them: they get more valuable as routine work is automated.

📏 Measured in this job (O*NET work context): Contact with others: constant contact with others · Face-to-face discussions: every day · Frequency of decisions: once a week or more but not every day · Impact of decisions: important results

Count currency, coins, and checks received, by hand or using currency-counting machine, to prepare them for deposit or shipment to branch banks or the Federal Reserve Bank.

Daily

Physical, in-person work. AI helps with checklists and write-ups.

Show prep prompt & steps

Where AI still helps: AI helps around the job: decoding manuals and instructions, pre-job checklists, calculations and writing up what you did afterward.

Prep prompt

I work as a teller. Part of my job is to count currency, coins, and checks received, by hand or using currency-counting machine, to prepare them for deposit or shipment to branch banks or the Federal Reserve Bank.

Context: The work draws on economics and accounting, customer and personal service and mathematics.
Cash: [deposit, float, disbursement]
Rules: [counting, sealing, sign-off]

Make a counting and verification routine. Include the tools, materials and safety steps, the measurements or settings to double-check, and a 3-line template for logging the job. Flag anything to confirm in the manufacturer's manual.

10-minute exercise: Cash prep routine

Step 1Pick a real example: the next time you count currency, coins and checks (today).
Step 2Fill in [Cash] and [Rules] with the real details, then run the prompt.
Step 3Check it against the manufacturer's manual and your site rules, and add the steps only experience teaches.

Importance 4.7/5 · core task · O*NET work activity: Prepare cash for deposit or disbursement..

Arrange monies received in cash boxes and coin dispensers according to denomination.

Daily

Physical, in-person work. AI helps with checklists and write-ups.

Show prep prompt & steps

Where AI still helps: AI helps around the job: decoding manuals and instructions, pre-job checklists, calculations and writing up what you did afterward.

Prep prompt

I work as a teller. Part of my job is to arrange monies received in cash boxes and coin dispensers according to denomination.

Context: The work draws on economics and accounting, customer and personal service and mathematics.
Cash: [deposit, float, disbursement]
Rules: [counting, sealing, sign-off]

Make a counting and verification routine. Include the tools, materials and safety steps, the measurements or settings to double-check, and a 3-line template for logging the job. Flag anything to confirm in the manufacturer's manual.

10-minute exercise: Cash prep routine

Step 1Pick a real example: the next time you arrange monies (today).
Step 2Fill in [Cash] and [Rules] with the real details, then run the prompt.
Step 3Check it against the manufacturer's manual and your site rules, and add the steps only experience teaches.

Importance 4.2/5 · core task · O*NET work activity: Prepare cash for deposit or disbursement..

Receive mortgage, loan, or public utility bill payments, verifying payment dates and amounts due.

Daily

Physical, in-person work. AI helps with checklists and write-ups.

Show prep prompt & steps

Where AI still helps: AI helps around the job: decoding manuals and instructions, pre-job checklists, calculations and writing up what you did afterward.

Prep prompt

I work as a teller. Part of my job is to receive mortgage, loan, or public utility bill payments, verifying payment dates and amounts due.

Context: The work draws on economics and accounting, customer and personal service and mathematics.
Payments: [fees, deposits]
Rules: [receipts, cash handling]

List collection and deposit steps. Include the tools, materials and safety steps, the measurements or settings to double-check, and a 3-line template for logging the job. Flag anything to confirm in the manufacturer's manual.

10-minute exercise: Collecting payments

Step 1Pick a real example: the next time you receive mortgage, loan and public utility bill payments (today).
Step 2Fill in [Payments] and [Rules] with the real details, then run the prompt.
Step 3Check it against the manufacturer's manual and your site rules, and add the steps only experience teaches.

Importance 4.2/5 · core task · O*NET work activity: Collect deposits, payments or fees.. Also involves: Verify accuracy of financial or transactional data..

Carry out special services for customers, such as ordering bank cards and checks.

Daily

Physical, in-person work. AI helps with checklists and write-ups.

Show prep prompt & steps

Where AI still helps: AI helps around the job: decoding manuals and instructions, pre-job checklists, calculations and writing up what you did afterward.

Prep prompt

I work as a teller. Part of my job is to carry out special services for customers, such as ordering bank cards and checks.

Context: The work draws on economics and accounting, customer and personal service and mathematics.
What's involved: [ordering bank cards and checks: where, when, who's affected]

Make me a step-by-step checklist to carry out special services, the details I should double-check before I start, and a 3-line template for noting it's done.

10-minute exercise: Checklist: out special services

Step 1Before you next carry out special services, fill in [What's involved] with the real details. Leave out names and identifying details.
Step 2Strike any step that doesn't match how your workplace does it, and add what only experience teaches.
Step 3Afterward, note it with the 3-line template and one thing you'd do differently next time.

Importance 4.4/5 · core task · O*NET work activity: Order materials, supplies, or equipment..

Receive and count daily inventories of cash, drafts, and travelers' checks.

Daily

Physical, in-person work. AI helps with checklists and write-ups.

Show prep prompt & steps

Where AI still helps: AI helps around the job: decoding manuals and instructions, pre-job checklists, calculations and writing up what you did afterward.

Prep prompt

I work as a teller. Part of my job is to receive and count daily inventories of cash, drafts, and travelers' checks.

Context: The work draws on economics and accounting, customer and personal service and mathematics.
Payments: [fees, deposits]
Rules: [receipts, cash handling]

List collection and deposit steps. Include the tools, materials and safety steps, the measurements or settings to double-check, and a 3-line template for logging the job. Flag anything to confirm in the manufacturer's manual.

10-minute exercise: Collecting payments

Step 1Pick a real example: the next time you receive and count daily inventories of cash, drafts and travelers' checks (today).
Step 2Fill in [Payments] and [Rules] with the real details, then run the prompt.
Step 3Check it against the manufacturer's manual and your site rules, and add the steps only experience teaches.

Importance 4.4/5 · core task · O*NET work activity: Collect deposits, payments or fees..

Count, verify, and post armored car deposits.

Weekly

Physical, in-person work. AI helps with checklists and write-ups.

Show prep prompt & steps

Where AI still helps: AI helps around the job: decoding manuals and instructions, pre-job checklists, calculations and writing up what you did afterward.

Prep prompt

I work as a teller. Part of my job is to count, verify, and post armored car deposits.

Context: The work draws on economics and accounting, customer and personal service and mathematics.
Cash: [deposit, float, disbursement]
Rules: [counting, sealing, sign-off]

Make a counting and verification routine. Include the tools, materials and safety steps, the measurements or settings to double-check, and a 3-line template for logging the job. Flag anything to confirm in the manufacturer's manual.

10-minute exercise: Cash prep routine

Step 1Pick a real example: the next time you count, verify, and post armored car deposits (this week).
Step 2Fill in [Cash] and [Rules] with the real details, then run the prompt.
Step 3Check it against the manufacturer's manual and your site rules, and add the steps only experience teaches.

Importance 4.5/5 · O*NET work activity: Prepare cash for deposit or disbursement.. Also involves: Verify accuracy of financial or transactional data..

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Your next moves

Skills to build

From O*NET's ratings of how important each skill is in this job, matched to which part of the work it supports.

Stays human Deepen these

They power the human-led work, which is the part of the job AI can't take over.

  • Monitoringimportance 3.1/5
    Used in: Monitoring and Controlling Resources
  • Complex Problem Solvingimportance 2.9/5
    Used in: Monitoring and Controlling Resources
  • Judgment and Decision Makingimportance 2.9/5
    Used in: Monitoring and Controlling Resources

With AI Use these to work with AI

When AI does the first draft, these are the skills you use to brief it and check what comes back.

  • Reading Comprehensionimportance 3.1/5
    Used in: Processing Information
  • Mathematicsimportance 3.0/5
    Used in: Processing Information
  • Writingimportance 3.0/5
    Used in: Performing Administrative Activities
  • Critical Thinkingimportance 3.1/5
    Used in: Estimating the Quantifiable Characteristics of Products, Events, or Information

Where you could move

Related jobs from O*NET with the closest skill profile, favouring ones where more of the work stays human. No step down in preparation.

Getting into this job

High school diploma is most common (73% of workers)

  • High school or less 75%
  • Certificate or some college 12%
  • Associate's 5%
  • Bachelor's 8%
  • On-the-job training: up to 1 month
  • Related experience: up to 1 month

What workers in this job report, from O*NET surveys (typical values).

Software in this job

In-demand tools from O*NET. Many now have AI built in, so check what yours can do before adding a new tool.

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