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How a public relations manager can use AI, task by task

O*NET 11-2032.00: Public Relations ManagersMedian pay $146,910/year (BLS, May 2025)20 tasksJob Zone 4: Considerable preparation

Plan, direct, or coordinate activities designed to create or maintain a favorable public image or raise issue awareness for their organization or client.

Type your own title and every prompt on this page updates to match. Also called: Communications Director, Communications Manager, Community Relations Director, PR Director (Public Relations Director), Public Affairs Director.

Where AI fits in this job

AI-ready 16%AI-assist 51%Stays human 33%

Share of the job's tasks, weighted by how important and how frequent each task is (O*NET ratings). 4 AI-ready, 11 AI-assist and 5 human-led tasks out of 20. This measures where AI can help, not whether the job will disappear.

Information & paperwork
Thinking & planning
People & communication
Leading & teaching
Hands-on & physical

Shape of the job: importance of each kind of work activity (O*NET, 1 to 5).

🔒 Many of these tasks involve people's information. Remove names and identifying details before using AI, or use only a tool your employer has approved.

AI can draft these 4

AI produces a usable first pass. You review it, fix it and own it.

Develop and maintain the company's corporate image and identity, which includes the use of logos and signage.

Weekly

AI generates ideas and first drafts to choose from.

📊 Real AI use (Anthropic Economic Index, Apr 2026 to May 2026): AI completed the task directly in 24% of those conversations; the rest were back-and-forth with the person.

Show prompt & steps

AI is a brainstorming partner and first-draft machine for copy, concepts and variations. Your taste and judgment pick the winner.

Ready-to-use prompt

I work as a public relations manager. Part of my job is to develop and maintain the company's corporate image and identity, which includes the use of logos and signage.

Context: We use Adobe Photoshop and Adobe Creative Cloud software; the work draws on communications and media, sales and marketing and sociology and anthropology.
Product or offer: [what we're promoting]
Audience and channel: [who, where]

Give me 10 concept lines, then develop the best 2 into an ad, a short social post and a one-page flyer outline.

10-minute exercise: Promotional campaign materials

Step 1Pick a real example: the next time you develop and maintain the company's corporate image and identity (this week).
Step 2Fill in [Product or offer] and [Audience and channel] with the real details, then run the prompt.
Step 3Check every claim is true before it goes out.

Check the usage rules for AI images and text in your field, and make sure the final work is original.

Importance 4.2/5 · core task · O*NET work activity: Develop promotional materials..

Design and edit promotional publications, such as brochures.

Monthly

AI writes the first draft from your notes; you check every fact.

📊 Real AI use (Anthropic Economic Index, Apr 2026 to May 2026): AI completed the task directly in 32% of those conversations; the rest were back-and-forth with the person.

Show prompt & steps

Give AI your rough notes, numbers or last version and it will turn them into a clean, well-structured first draft. You check every fact and figure before it goes anywhere.

Ready-to-use prompt

I work as a public relations manager. Part of my job is to design and edit promotional publications, such as brochures.

Context: We use Microsoft SharePoint and Adobe Acrobat.
Publication: [brochure, newsletter, report]
Draft: [paste]

Tighten the copy, suggest headlines and layout notes. Use plain language and headings where they help, and mark anything you had to guess with [CHECK].

10-minute exercise: Edit a publication

Step 1Pick a real example: the next time you design and edit promotional publications.
Step 2Fill in [Publication] and [Draft] with the real details, then run the prompt.
Step 3Check every fact, name and number against your source before it goes anywhere.

AI will happily make up numbers, names and dates. Every fact in the draft needs checking against your source.

Importance 3.3/5 · core task · O*NET work activity: Edit documents.. Also involves: Develop promotional materials..

Develop, implement, or maintain crisis communication plans.

A few times a year

AI drafts the plan, schedule or checklist for you to adjust.

Show prompt & steps

Describe the goal, the people and the constraints, and AI drafts the plan, schedule or checklist. You adjust it to what you know about real life on the ground.

Ready-to-use prompt

I work as a public relations manager. Part of my job is to develop, implement, or maintain crisis communication plans.

Context: We use Microsoft Project and Microsoft Dynamics; the work draws on communications and media, sales and marketing and sociology and anthropology.
Organization: [describe]
Scenarios: [crisis types]

Draft continuity and crisis communication plans. Lay it out as a table with steps, owner, timing and what could go wrong, then list the decisions I still need to make.

10-minute exercise: Crisis plan

Step 1Pick a real example: the next time you develop, implement, or maintain crisis communication plans.
Step 2Fill in [Organization] and [Scenarios] with the real details, then run the prompt.
Step 3Cross out anything that won't work on the ground and ask AI to revise with your corrections.

AI doesn't know your people, your site or your history. Treat its plan as a starting point to react to.

Importance 4.4/5 · core task · O*NET work activity: Develop contingency plans to deal with organizational emergencies..

Maintain company archives.

A few times a year

AI writes the first draft from your notes; you check every fact.

Show prompt & steps

Give AI your rough notes, numbers or last version and it will turn them into a clean, well-structured first draft. You check every fact and figure before it goes anywhere.

Ready-to-use prompt

I work as a public relations manager. Part of my job is to maintain company archives.

Context: We use Microsoft SharePoint and Adobe Acrobat.
Records: [orders, archives]
Needs: [retrieval, audit]

Draft a record format and filing scheme. Use plain language and headings where they help, and mark anything you had to guess with [CHECK].

10-minute exercise: Operational record keeping

Step 1Pick a real example: the next time you maintain company archives.
Step 2Fill in [Records] and [Needs] with the real details, then run the prompt.
Step 3Check every fact, name and number against your source before it goes anywhere.

AI will happily make up numbers, names and dates. Every fact in the draft needs checking against your source.

Importance 2.7/5 · O*NET work activity: Maintain operational records..

AI can help you prep these 11

AI speeds up the prep, drafting or thinking. The core of the task is still yours.

Identify main client groups and audiences, determine the best way to communicate publicity information to them, and develop and implement a communication plan.

Weekly

AI builds you an answer bank; exceptions and the human touch are yours.

📊 Real AI use (Anthropic Economic Index, Apr 2026 to May 2026): AI completed the task directly in 35% of those conversations; the rest were back-and-forth with the person.

Show prompt & steps

Build a personal answer bank with AI for the questions you get every day. In the moment, the human touch and the judgment about exceptions are yours.

Ready-to-use prompt

I work as a public relations manager. Part of my job is to identify main client groups and audiences, determine the best way to communicate publicity information to them, and develop and implement a communication plan.

Context: We use Salesforce software and Blackbaud The Raiser's Edge; the work draws on communications and media, sales and marketing and sociology and anthropology.
Topic: [speech, article, statement]
Audience: [describe]

Write key messages and answers to likely questions. Keep answers to 2-3 sentences and flag any that depend on the situation.

10-minute exercise: Public presentation

Step 1Pick a real example: the next time you identify main client groups and audiences (this week). Leave out names and identifying details.
Step 2Fill in [Topic] and [Audience] with the real details, then run the prompt.
Step 3Save the answers you'd actually use and tweak each one the first time you send it.

Don't paste customers' personal details into AI tools. Describe the situation instead.

Importance 4.6/5 · core task · O*NET work activity: Present information to the public.. Also involves: Develop marketing plans or strategies..

Write interesting and effective press releases, prepare information for media kits, and develop and maintain company internet or intranet web pages.

Weekly

AI builds you an answer bank; exceptions and the human touch are yours.

Show prompt & steps

Build a personal answer bank with AI for the questions you get every day. In the moment, the human touch and the judgment about exceptions are yours.

Ready-to-use prompt

I work as a public relations manager. Part of my job is to write interesting and effective press releases, prepare information for media kits, and develop and maintain company internet or intranet web pages.

Context: We use Salesforce software and Blackbaud The Raiser's Edge; the work draws on communications and media, sales and marketing and sociology and anthropology.
Topic: [speech, article, statement]
Audience: [describe]

Write key messages and answers to likely questions. Keep answers to 2-3 sentences and flag any that depend on the situation.

10-minute exercise: Public presentation

Step 1Pick a real example: the next time you write interesting and effective press releases (this week).
Step 2Fill in [Topic] and [Audience] with the real details, then run the prompt.
Step 3Save the answers you'd actually use and tweak each one the first time you send it.

Don't paste customers' personal details into AI tools. Describe the situation instead.

Importance 4.4/5 · core task · O*NET work activity: Present information to the public..

Manage communications budgets.

Weekly

AI does the arithmetic and suggests what to look at; the conclusions are yours.

Show prompt & steps

AI can do the arithmetic, build the spreadsheet formula and suggest what to look at. Deciding what the numbers mean for your situation is still you.

Ready-to-use prompt

I work as a public relations manager. Part of my job is to manage communications budgets.

Context: We use Fund accounting software and Microsoft Excel; the work draws on communications and media, sales and marketing and sociology and anthropology.
Budget: [program, campaign]
Actuals: [paste]

Show variances and cost per result with formulas. Show your working step by step and give spreadsheet formulas so I can reproduce the numbers.

10-minute exercise: Budget tracking

Step 1Pick a real example: the next time you manage communications budgets (this week).
Step 2Fill in [Budget] and [Actuals] with the real details, then run the prompt.
Step 3Recompute the most important number yourself before you trust the rest. Recompute every total yourself.

AI makes arithmetic mistakes. Recompute anything that matters with a spreadsheet formula.

Double-check every number. AI can make arithmetic and rounding mistakes.

Importance 4.3/5 · core task · O*NET work activity: Manage organizational or project budgets..

Observe and report on social, economic, and political trends that might affect employers.

Weekly

AI gets you up to speed; confirm findings with records or people.

📊 Real AI use (Anthropic Economic Index, Apr 2026 to May 2026): AI completed the task directly in 95% of those conversations; the rest were back-and-forth with the person.

Show prompt & steps

AI can get you up to speed fast and suggest where to look, but you need to confirm findings against real sources, records or people.

Ready-to-use prompt

I work as a public relations manager. Part of my job is to observe and report on social, economic, and political trends that might affect employers.

Context: The work draws on communications and media, sales and marketing and sociology and anthropology.
Organization: [type, sector]
Events to track: [policy, economy, social trends]

Summarize what might affect us, likely impacts, and actions to consider. Give sources I can check and say clearly when you're unsure.

10-minute exercise: External events brief

Step 1Pick a real example: the next time you observe and report on social, economic and political trends (this week).
Step 2Fill in [Organization] and [Events to track] with the real details, then run the prompt.
Step 3Verify each event in a news source.

AI can invent sources and citations. Open every link and confirm it says what the AI claims.

Importance 3.9/5 · core task · O*NET work activity: Monitor external affairs or events affecting business operations..

Formulate policies and procedures related to public information programs, working with public relations executives.

Monthly

AI drafts the structure and wording; the specifics and sign-off are yours.

Show prompt & steps

AI can draft the structure and standard wording. The specifics, the judgment calls and the sign-off are yours.

Ready-to-use prompt

I work as a public relations manager. Part of my job is to formulate policies and procedures related to public information programs, working with public relations executives.

Context: We use Microsoft SharePoint and Adobe Acrobat.
Program: [public information, fundraising, other]
Goals and rules: [what it must achieve, constraints]

Draft a policy with purpose, scope, procedures, roles and review date. Mark anything you had to guess with [CHECK].

10-minute exercise: Draft a policy or program

Step 1Pick a real example: the next time you formulate policies and procedures.
Step 2Fill in [Program] and [Goals and rules] with the real details, then run the prompt.
Step 3Fix every [CHECK] and review the draft with the people affected.

AI will happily make up numbers, names and dates. Every fact in the draft needs checking against your source.

Importance 3.8/5 · core task · O*NET work activity: Develop organizational policies or programs.. Also involves: Develop operating strategies, plans, or procedures..

Respond to requests for information about employers' activities or status.

Monthly

AI drafts clear messages and talking points.

Show prompt & steps

AI can draft updates, emails and talking points so your message is clear and complete. Relationships and real-time calls are yours.

Ready-to-use prompt

I work as a public relations manager. Part of my job is to respond to requests for information about employers' activities or status.

Context: We use IBM Notes and Zoom.
Request: [describe]
Who: [committee, public]

Draft a response. Keep it under 150 words with a clear ask, plus a 2-sentence version for chat.

10-minute exercise: External information request

Step 1Pick a real example: the next time you respond to requests.
Step 2Fill in [Request] and [Who] with the real details, then run the prompt.
Step 3Edit it until it sounds like you, then send it yourself.

Never let AI send messages for you. Read every word, because tone mistakes cost trust.

Importance 3.7/5 · core task · O*NET work activity: Coordinate with external parties to exchange information..

Draft speeches for company executives and arrange interviews and other forms of contact for them.

Monthly

AI drafts clear messages and talking points.

Show prompt & steps

AI can draft updates, emails and talking points so your message is clear and complete. Relationships and real-time calls are yours.

Ready-to-use prompt

I work as a public relations manager. Part of my job is to draft speeches for company executives and arrange interviews and other forms of contact for them.

Context: We use IBM Notes and Zoom.
Groups: [departments, organizations]
Goal: [coordination]

Draft a message clarifying responsibilities and next steps. Keep it under 150 words with a clear ask, plus a 2-sentence version for chat.

10-minute exercise: Liaison message

Step 1Pick a real example: the next time you draft speeches.
Step 2Fill in [Groups] and [Goal] with the real details, then run the prompt.
Step 3Edit it until it sounds like you, then send it yourself.

Never let AI send messages for you. Read every word, because tone mistakes cost trust.

Importance 3.9/5 · core task · O*NET work activity: Liaise between departments or other groups to improve function or communication..

Evaluate advertising and promotion programs for compatibility with public relations efforts.

Monthly

AI does the arithmetic and suggests what to look at; the conclusions are yours.

📊 Real AI use (Anthropic Economic Index, Apr 2026 to May 2026): AI completed the task directly in 30% of those conversations; the rest were back-and-forth with the person.

Show prompt & steps

AI can do the arithmetic, build the spreadsheet formula and suggest what to look at. Deciding what the numbers mean for your situation is still you.

Ready-to-use prompt

I work as a public relations manager. Part of my job is to evaluate advertising and promotion programs for compatibility with public relations efforts.

Context: We use Fund accounting software and Microsoft Excel; the work draws on communications and media, sales and marketing and sociology and anthropology.
Program: [goal, activities, timeframe]
Data: [paste outcomes, participation, costs]

Compare results with goals, calculate cost per outcome, find what's working and what isn't, and suggest 3 changes. Show formulas.

10-minute exercise: Program effectiveness review

Step 1Pick a real example: the next time you evaluate advertising and promotion programs.
Step 2Fill in [Program] and [Data] with the real details, then run the prompt.
Step 3Recompute cost per outcome yourself and take one change to your next planning meeting.

AI makes arithmetic mistakes. Recompute anything that matters with a spreadsheet formula.

Importance 3.7/5 · core task · O*NET work activity: Evaluate program effectiveness..

Confer with labor relations managers to develop internal communications that keep employees informed of company activities.

Monthly

AI drafts clear messages and talking points.

Show prompt & steps

AI can draft updates, emails and talking points so your message is clear and complete. Relationships and real-time calls are yours.

Ready-to-use prompt

I work as a public relations manager. Part of my job is to confer with labor relations managers to develop internal communications that keep employees informed of company activities.

Context: We use IBM Notes and Zoom.
Topic: [issue to resolve]
Who: [board, staff, colleagues]

Draft talking points, options and asks. Keep it under 150 words with a clear ask, plus a 2-sentence version for chat.

10-minute exercise: Meeting with colleagues

Step 1Pick a real example: the next time you confer with labor relations managers. Leave out names and identifying details.
Step 2Fill in [Topic] and [Who] with the real details, then run the prompt.
Step 3Edit it until it sounds like you, then send it yourself.

Never let AI send messages for you. Read every word, because tone mistakes cost trust.

Importance 3.7/5 · core task · O*NET work activity: Confer with organizational members to accomplish work activities..

Manage special events, such as sponsorship of races, parties introducing new products, or other activities the firm supports, to gain public attention through the media without advertising directly.

Monthly

AI lays out options and timelines to react to.

Show prompt & steps

AI can lay out options, timelines and checklists to react to. Fitting it to your people, budget and situation is your call.

Ready-to-use prompt

I work as a public relations manager. Part of my job is to manage special events, such as sponsorship of races, parties introducing new products, or other activities the firm supports, to gain public attention through the media without advertising directly.

Context: We use Microsoft Project and Microsoft Dynamics; the work draws on communications and media, sales and marketing and sociology and anthropology.
Program: [campaign, sponsorship, event]
Goals: [describe]

Plan timeline, budget and roles. Lay it out as a table with steps, owner, timing and what could go wrong, then list the decisions I still need to make.

10-minute exercise: Special program plan

Step 1Pick a real example: the next time you manage special events.
Step 2Fill in [Program] and [Goals] with the real details, then run the prompt.
Step 3Cross out anything that won't work on the ground and ask AI to revise with your corrections.

AI doesn't know your people, your site or your history. Treat its plan as a starting point to react to.

Importance 3.4/5 · core task · O*NET work activity: Coordinate special events or programs..

Manage in-house communication courses.

A few times a year

AI preps the paperwork; approving and paying stay with you.

Show prompt & steps

AI can prep the paperwork, extract details from documents and make checklists. Approving, paying and verifying stay with you.

Ready-to-use prompt

I work as a public relations manager. Part of my job is to manage in-house communication courses.

Context: We use Fund accounting software and Microsoft Dynamics.
Program: [describe]
Instructors and classes: [describe]

Organize assignments and schedules. Point out anything missing or inconsistent and suggest a template I can reuse.

10-minute exercise: Training program admin

Step 1Pick a real example: the next time you manage in-house communication courses.
Step 2Fill in [Program] and [Instructors and classes] with the real details, then run the prompt.
Step 3Save the template and use it on the next one. Time both.

Personal, financial and health data shouldn't go into AI tools unless your employer has approved one for it.

Importance 3.3/5 · core task · O*NET work activity: Direct employee training programs..

These stay human 5

They need your hands, your presence or your accountable judgment. Lean into them: they get more valuable as routine work is automated.

📏 Measured in this job (O*NET work context): Face-to-face discussions: every day · Contact with others: contact with others most of the time · Frequency of decisions: once a week or more but not every day · Impact of decisions: important results

Establish and maintain effective working relationships with clients, government officials, and media representatives and use these relationships to develop new business opportunities.

Daily

Human connection. Use AI only before and after, to prepare.

Show prep prompt & steps

Where AI still helps: Use AI before and after, not during. Prepare talking points, practise a hard conversation, or turn your notes into a follow-up.

Prep prompt

I work as a public relations manager. Part of my job is to establish and maintain effective working relationships with clients, government officials, and media representatives and use these relationships to develop new business opportunities.

Context: The work draws on communications and media, sales and marketing and sociology and anthropology.
Setting: [reception, conference, meeting]
Who I want to connect with: [type of person]

Prepare conversation starters and how to move to a next step. Then play the contact. Suggest ways to open, phrases to avoid, and how to handle it if things get tense. Then play the other person so I can practice.

10-minute exercise: Relationship-building conversations

Step 1Pick a real example: the next time you establish and maintain effective working relationships (today). Leave out names and identifying details.
Step 2Fill in [Setting] and [Who I want to connect with] with the real details, then run the prompt.
Step 3Note one personal detail to remember for next time.

Importance 4.8/5 · core task · O*NET work activity: Establish interpersonal business relationships to facilitate work activities..

Assign, supervise, and review the activities of public relations staff.

Daily

Leading people runs on trust. AI can prep the paperwork around it.

Show prep prompt & steps

Where AI still helps: AI can prep the paperwork around leading: meeting agendas, feedback drafts, rotas, briefings and difficult-conversation rehearsals.

Prep prompt

I work as a public relations manager. Part of my job is to assign, supervise, and review the activities of public relations staff.

Context: The work draws on communications and media, sales and marketing and sociology and anthropology.
Team: [describe]
Issue or goal: [performance, change, priority]

Help me prepare: the key message in 2 sentences, what good looks like, how people might react and how I'll respond, and one thing I'll check next week.

10-minute exercise: Supervising employees

Step 1Pick a real example: the next time you assign, supervise, and review the activities of public relations staff (today).
Step 2Fill in [Team] and [Issue or goal] with the real details, then run the prompt.
Step 3Follow through on what you said you'd check.

Importance 4.6/5 · core task · O*NET work activity: Supervise employees.. Also involves: Evaluate employee performance..

Facilitate consumer relations or the relationship between parts of the company, such as the managers and employees, or different branch offices.

Weekly

Human connection. Use AI only before and after, to prepare.

Show prep prompt & steps

Where AI still helps: Use AI before and after, not during. Prepare talking points, practise a hard conversation, or turn your notes into a follow-up.

Prep prompt

I work as a public relations manager. Part of my job is to facilitate consumer relations or the relationship between parts of the company, such as the managers and employees, or different branch offices.

Context: The work draws on communications and media, sales and marketing and sociology and anthropology.
Setting: [reception, conference, meeting]
Who I want to connect with: [type of person]

Prepare conversation starters and how to move to a next step. Then play the contact. Suggest ways to open, phrases to avoid, and how to handle it if things get tense. Then play the other person so I can practice.

10-minute exercise: Relationship-building conversations

Step 1Pick a real example: the next time you facilitate consumer relations or the relationship (this week). Leave out names and identifying details.
Step 2Fill in [Setting] and [Who I want to connect with] with the real details, then run the prompt.
Step 3Note one personal detail to remember for next time.

Importance 4.1/5 · core task · O*NET work activity: Establish interpersonal business relationships to facilitate work activities.. Also involves: Liaise between departments or other groups to improve function or communication..

Direct activities of external agencies, establishments, or departments that develop and implement communication strategies and information programs.

Weekly

Leading people runs on trust. AI can prep the paperwork around it.

Show prep prompt & steps

Where AI still helps: AI can prep the paperwork around leading: meeting agendas, feedback drafts, rotas, briefings and difficult-conversation rehearsals.

Prep prompt

I work as a public relations manager. Part of my job is to direct activities of external agencies, establishments, or departments that develop and implement communication strategies and information programs.

Context: The work draws on communications and media, sales and marketing and sociology and anthropology.
Department: [sales, marketing, service]
Goal: [describe]

Help me prepare: the key message in 2 sentences, what good looks like, how people might react and how I'll respond, and one thing I'll check next week.

10-minute exercise: Directing sales or service

Step 1Pick a real example: the next time you direct activities of external agencies, establishments and departments (this week).
Step 2Fill in [Department] and [Goal] with the real details, then run the prompt.
Step 3Afterward, note one thing people responded to and one thing you'd change.

Importance 3.8/5 · core task · O*NET work activity: Direct sales, marketing, or customer service activities..

Produce films and other video products, regulate their distribution, and operate film library.

Monthly

Physical, in-person work. AI helps with checklists and write-ups.

Show prep prompt & steps

Where AI still helps: AI helps around the job: decoding manuals and instructions, pre-job checklists, calculations and writing up what you did afterward.

Prep prompt

I work as a public relations manager. Part of my job is to produce films and other video products, regulate their distribution, and operate film library.

Context: The work draws on communications and media, sales and marketing and sociology and anthropology.
Shoot: [video, photo]
Equipment: [camera, lenses, lights]

List settings, shot list and checks. Include the tools, materials and safety steps, the measurements or settings to double-check, and a 3-line template for logging the job. Flag anything to confirm in the manufacturer's manual.

10-minute exercise: Camera shoot prep

Step 1Pick a real example: the next time you produce films and other video products.
Step 2Fill in [Shoot] and [Equipment] with the real details, then run the prompt.
Step 3Shoot a test clip and review it. Confirm the rules against the current official source.

Rules and regulations vary by place and change often. Confirm against the official source before relying on anything.

Importance 3.7/5 · core task · O*NET work activity: Operate still or video cameras or related equipment.. Also involves: Develop library or archival databases.; Distribute instructional or library materials..

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Your next moves

Skills to build

From O*NET's ratings of how important each skill is in this job, matched to which part of the work it supports.

Stays human Deepen these

They power the human-led work, which is the part of the job AI can't take over.

  • Social Perceptivenessimportance 4.0/5
    Used in: Establishing and Maintaining Interpersonal Relationships
  • Persuasionimportance 3.9/5
    Used in: Establishing and Maintaining Interpersonal Relationships
  • Coordinationimportance 3.8/5
    Used in: Establishing and Maintaining Interpersonal Relationships
  • Service Orientationimportance 3.6/5
    Used in: Establishing and Maintaining Interpersonal Relationships

With AI Use these to work with AI

When AI does the first draft, these are the skills you use to brief it and check what comes back.

  • Active Listeningimportance 4.1/5
    Used in: Communicating with People Outside the Organization
  • Speakingimportance 4.2/5
    Used in: Communicating with People Outside the Organization
  • Critical Thinkingimportance 3.9/5
    Used in: Thinking Creatively
  • Writingimportance 4.0/5
    Used in: Communicating with People Outside the Organization

Where you could move

Related jobs from O*NET with the closest skill profile, favouring ones where more of the work stays human. No step down in preparation.

New tasks appearing in this job

O*NET has started tracking 2 new or updated tasks here: 0 AI-ready, 2 AI-assist, 0 stays human. They have no worker ratings yet, so they aren't counted in the bar above.

Evaluate the effectiveness of communications strategies and plans.

New in O*NET

AI does the arithmetic and suggests what to look at; the conclusions are yours.

Show prompt & steps

AI can do the arithmetic, build the spreadsheet formula and suggest what to look at. Deciding what the numbers mean for your situation is still you.

Ready-to-use prompt

I work as a public relations manager. Part of my job is to evaluate the effectiveness of communications strategies and plans.

Context: We use Fund accounting software and Microsoft Excel; the work draws on communications and media, sales and marketing and sociology and anthropology.
Strategy: [communications plan, campaign, proposal]
Metrics: [paste reach, engagement, costs, outcomes]

Measure results against goals, identify what drove them, and recommend keep/change/stop for each tactic. Show your working step by step and give spreadsheet formulas so I can reproduce the numbers.

10-minute exercise: Strategy results check

Step 1Pick a real example: the next time you evaluate the effectiveness of communications strategies and plans.
Step 2Fill in [Strategy] and [Metrics] with the real details, then run the prompt.
Step 3Verify the top driver it names against the raw numbers.

AI makes arithmetic mistakes. Recompute anything that matters with a spreadsheet formula.

New O*NET task (08/2026). O*NET hasn't linked it to work activities yet, so its label comes from similar tasks, such as “Track cost-containment strategies and programs to evaluate effectiveness.” (Fitness and Wellness Coordinators), and was checked by hand. O*NET work activity: Measure effectiveness of business strategies or practices.. Also involves: Evaluate program effectiveness.; Evaluate effectiveness of personnel policies or practices..

Manage clients' social media accounts, including creating content, responding to stakeholder comments and messages, and monitoring public perception.

New in O*NET

AI builds you an answer bank; exceptions and the human touch are yours.

Show prompt & steps

Build a personal answer bank with AI for the questions you get every day. In the moment, the human touch and the judgment about exceptions are yours.

Ready-to-use prompt

I work as a public relations manager. Part of my job is to manage clients' social media accounts, including creating content, responding to stakeholder comments and messages, and monitoring public perception.

Context: We use Salesforce software and Blackbaud The Raiser's Edge; the work draws on communications and media, sales and marketing and sociology and anthropology.
Needs: [housing, food, debt, other]
Resources: [list]

Write clear referral information and next steps. Keep answers to 2-3 sentences and flag any that depend on the situation.

10-minute exercise: Community resource referrals

Step 1Pick a real example: the next time you manage clients' social media accounts. Leave out names and identifying details.
Step 2Fill in [Needs] and [Resources] with the real details, then run the prompt.
Step 3Call to confirm services are still running.

Don't paste customers' personal details into AI tools. Describe the situation instead.

Double-check every number. AI can make arithmetic and rounding mistakes.

New O*NET task (08/2026). O*NET hasn't linked it to work activities yet, so its label comes from similar tasks, such as “Conduct social research.” (Child, Family, and School Social Workers), and was checked by hand. O*NET work activity: Refer clients to community or social service programs.. Also involves: Design websites or web applications.; Update website content..

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