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O*NET detailed work activity

Refer clients to community or social service programs

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Part of Assist others to access additional services or resources, under the O*NET work activity group Assisting and Caring for Others. Individual tasks below can carry a different label when their own wording calls for it (0 AI-ready, 11 AI-assist, 0 stays human).

Tasks built on this activity

• Refer patient, client, or family to community resources to assist in recovery from mental or physical illness and to provide access to services such as financial assistance, legal aid, housing, job placement or education.AI-assist Healthcare Social Workers
• Refer clients to community resources for services, such as job placement, debt counseling, legal aid, housing, medical treatment, or financial assistance, and provide concrete information, such as where to go and how to apply.AI-assist Child, Family, and School Social Workers
• Refer patients, clients, or family members to community resources or to specialists as necessary.AI-assist Mental Health Counselors
• Refer community members to needed health services.AI-assist Community Health Workers
• Assess needs for assistance, such as rehabilitation, financial aid, or additional vocational training, and refer clients to the appropriate services.AI-assist Educational, Guidance, and Career Counselors and Advisors
• Refer clients to social service or community resources for needs beyond those of credit or debt counseling.AI-assist Credit Counselors
• Refer patient, client, or family to community resources for housing or treatment to assist in recovery from mental or physical illness, following through to ensure service efficacy.AI-assist Mental Health and Substance Abuse Social Workers
• Refer people to community support services, psychologists, or doctors.AI-assist Clergy

Tasks where it is part of the work

• Determine whether clients should be counseled or referred to other specialists in such fields as medicine, psychiatry, or legal aid.AI-assist Marriage and Family Therapists
• Provide clients or family members with information about addiction issues and about available services or programs, making appropriate referrals when necessary.AI-assist Substance Abuse and Behavioral Disorder Counselors
• Provide information or refer individuals to public or private agencies or community services for assistance.AI-assist Social and Human Service Assistants