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How a mental health counselor can use AI, task by task

O*NET 21-1014.00: Mental Health Counselors27 tasksJob Zone 5: Extensive preparation

Counsel and advise individuals and groups to promote optimum mental and emotional health, with an emphasis on prevention. May help individuals deal with a broad range of mental health issues, such as those associated with addictions and substance abuse; family, parenting, and marital problems; stress management; self-esteem; or aging.

Type your own title and every prompt on this page updates to match. Also called: Behavior Analyst, Behavioral Health Counselor, Case Manager, Clinician, Counselor, Licensed Mental Health Counselor (LMHC), Licensed Professional Counselor (LPC), Mental Health Counselor, Mental Health Specialist, Mental Health Therapist.

Where AI fits in this job

AI-ready 8%AI-assist 51%Stays human 41%

Share of the job's tasks, weighted by how important and how frequent each task is (O*NET ratings). 2 AI-ready, 13 AI-assist and 12 human-led tasks out of 27. This measures where AI can help, not whether the job will disappear.

Information & paperwork
Thinking & planning
People & communication
Leading & teaching
Hands-on & physical

Shape of the job: importance of each kind of work activity (O*NET, 1 to 5).

🗓 Start here on Monday

The most frequent, most important tasks where AI can help right away.

  1. Maintain confidentiality of records relating to clients' treatment.Write it up · Several times a day
  2. Guide clients in the development of skills or strategies for dealing with their problems.Train & teach · Several times a day
  3. Prepare and maintain all required treatment records and reports.Write it up · Several times a day

🔒 Many of these tasks involve people's information. Remove names and identifying details before using AI, or use only a tool your employer has approved.

AI can draft these 2

AI produces a usable first pass. You review it, fix it and own it.

Prepare and maintain all required treatment records and reports.

Several times a day

AI writes the first draft from your notes; you check every fact.

Show prompt & steps

Give AI your rough notes, numbers or last version and it will turn them into a clean, well-structured first draft. You check every fact and figure before it goes anywhere.

Ready-to-use prompt

I work as a mental health counselor. Part of my job is to prepare and maintain all required treatment records and reports.

Context: We use Patient electronic medical record EMR software and Client information database systems.
Program: [student services, other]
Required records: [list]

Draft templates and reports. Use plain language and headings where they help, and mark anything you had to guess with [CHECK].

10-minute exercise: Program documentation

Step 1Pick a real example: the next time you prepare and maintain all required treatment records and reports.
Step 2Fill in [Program] and [Required records] with the real details, then run the prompt.
Step 3Check every fact, name and number against your source before it goes anywhere.

AI will happily make up numbers, names and dates. Every fact in the draft needs checking against your source.

Importance 4.7/5 · core task · O*NET work activity: Complete documentation required by programs or regulations.. Also involves: Write reports or evaluations..

Learn about new developments in counseling by reading professional literature, attending courses and seminars, or establishing and maintaining contact with other social service agencies.

Monthly

AI is a patient tutor for new rules and techniques.

Show prompt & steps

AI is a patient personal tutor. It explains new rules, techniques and technology at your level, quizzes you and builds a study plan.

Ready-to-use prompt

I work as a mental health counselor. Part of my job is to learn about new developments in counseling by reading professional literature, attending courses and seminars, or establishing and maintaining contact with other social service agencies.

Context: The work draws on therapy and counseling, psychology and sociology and anthropology.
Upcoming training: [topic]
My role: [counselor, social worker]

Give me a primer, 3 questions to ask the trainer, and how to apply it in my work.

10-minute exercise: Training session prep

Step 1Pick a real example: the next time you learn about new developments.
Step 2Fill in [Upcoming training] and [My role] with the real details, then run the prompt.
Step 3Check one claim against an official or professional source.

AI's knowledge has a cutoff date. For new regulations and standards, always confirm against the official source.

Importance 3.9/5 · core task · O*NET work activity: Maintain professional social services knowledge.. Also involves: Develop working relationships with others to facilitate program activities..

AI can help you prep these 13

AI speeds up the prep, drafting or thinking. The core of the task is still yours.

Maintain confidentiality of records relating to clients' treatment.

Several times a day

AI drafts the structure and wording; the specifics and sign-off are yours.

Show prompt & steps

AI can draft the structure and standard wording. The specifics, the judgment calls and the sign-off are yours.

Ready-to-use prompt

I work as a mental health counselor. Part of my job is to maintain confidentiality of records relating to clients' treatment.

Context: We use Patient electronic medical record EMR software and Client information database systems.
Session or contact: [type, date, no names]
What happened: [rough notes]

Draft a structured case note (e.g. situation, assessment, plan) in neutral, factual language. Use plain language and headings where they help, and mark anything you had to guess with [CHECK].

10-minute exercise: Case note

Step 1Pick a real example: the next time you maintain confidentiality of records. Leave out names and identifying details.
Step 2Fill in [Session or contact] and [What happened] with the real details, then run the prompt.
Step 3Check it says only what you observed, and store it only in your approved system.

AI will happily make up numbers, names and dates. Every fact in the draft needs checking against your source.

Importance 5.0/5 · core task · O*NET work activity: Maintain client records.. Also involves: Maintain client information or service records..

Guide clients in the development of skills or strategies for dealing with their problems.

Several times a day

AI preps the materials; reading the room is you.

📊 Real AI use (Anthropic Economic Index, Apr 2026 to May 2026): AI completed the task directly in 38% of those conversations; the rest were back-and-forth with the person.

Show prompt & steps

AI preps the materials: lesson outlines, quizzes, examples, practice scenarios. Reading the room and coaching people is still you.

Ready-to-use prompt

I work as a mental health counselor. Part of my job is to guide clients in the development of skills or strategies for dealing with their problems.

Context: We use Microsoft PowerPoint; the work draws on therapy and counseling, psychology and sociology and anthropology.
Skill: [job search, coping, communication]
Learners: [clients, families]

Plan a session with exercises and take-home practice. Include timings, a realistic practice scenario from my work, and a short check for understanding with answers.

10-minute exercise: Life strategies session

Step 1Pick a real example: the next time you guide clients. Leave out names and identifying details.
Step 2Fill in [Skill] and [Learners] with the real details, then run the prompt.
Step 3Follow up next session on the practice.

Check that every procedure in the material matches your workplace's actual standards.

Importance 4.8/5 · core task · O*NET work activity: Teach life skills or strategies to clients or their families..

Fill out and maintain client-related paperwork, including federal- and state-mandated forms, client diagnostic records, and progress notes.

Several times a day

AI drafts the structure and wording; the specifics and sign-off are yours.

📊 Real AI use (Anthropic Economic Index, Apr 2026 to May 2026): AI completed the task directly in 55% of those conversations; the rest were back-and-forth with the person.

Show prompt & steps

AI can draft the structure and standard wording. The specifics, the judgment calls and the sign-off are yours.

Ready-to-use prompt

I work as a mental health counselor. Part of my job is to fill out and maintain client-related paperwork, including federal- and state-mandated forms, client diagnostic records, and progress notes.

Context: We use Patient electronic medical record EMR software and Client information database systems.
Session or contact: [type, date, no names]
What happened: [rough notes]

Draft a structured case note (e.g. situation, assessment, plan) in neutral, factual language. Use plain language and headings where they help, and mark anything you had to guess with [CHECK].

10-minute exercise: Case note

Step 1Pick a real example: the next time you fill out. Leave out names and identifying details.
Step 2Fill in [Session or contact] and [What happened] with the real details, then run the prompt.
Step 3Check it says only what you observed, and store it only in your approved system.

AI will happily make up numbers, names and dates. Every fact in the draft needs checking against your source.

Importance 4.8/5 · core task · O*NET work activity: Maintain client records.. Also involves: Complete documentation required by programs or regulations..

Collect information about clients through interviews, observation, or tests.

Daily

AI helps you prepare questions; the listening is yours.

📊 Real AI use (Anthropic Economic Index, Apr 2026 to May 2026): AI completed the task directly in 60% of those conversations; the rest were back-and-forth with the person.

Show prompt & steps

Use AI to prepare better questions and to organize your notes afterward. Listening to the person in front of you is yours.

Ready-to-use prompt

I work as a mental health counselor. Part of my job is to collect information about clients through interviews, observation, or tests.

Context: The work draws on therapy and counseling, psychology and sociology and anthropology.
Service: [therapy, counseling, assessment]
Information needed: [history, goals, risks]

Write an intake question flow, gentle follow-ups, and how to record answers. Flag questions that need special care.

10-minute exercise: Client intake questions

Step 1Pick a real example: the next time you collect information about clients (today). Leave out names and identifying details.
Step 2Fill in [Service] and [Information needed] with the real details, then run the prompt.
Step 3Try one improved question and note the response.

Don't record people or paste their answers into AI without consent and your employer's approval.

Importance 4.5/5 · core task · O*NET work activity: Collect information about clients.. Also involves: Interview clients to gather information about their backgrounds, needs, or progress..

Evaluate clients' physical or mental condition, based on review of client information.

Daily

AI helps you prepare questions; the listening is yours.

📊 Real AI use (Anthropic Economic Index, Apr 2026 to May 2026): AI completed the task directly in 40% of those conversations; the rest were back-and-forth with the person.

Show prompt & steps

Use AI to prepare better questions and to organize your notes afterward. Listening to the person in front of you is yours.

Ready-to-use prompt

I work as a mental health counselor. Part of my job is to evaluate clients' physical or mental condition, based on review of client information.

Context: We use Client information database systems; the work draws on therapy and counseling, psychology and sociology and anthropology.
Program or service: [housing, counseling, benefits, placement]
Criteria: [paste eligibility rules or assessment areas]

Write an assessment conversation: questions mapped to each criterion, documents to request, and a scoring or notes template. Flag questions that need sensitivity.

10-minute exercise: Eligibility or needs assessment

Step 1Pick a real example: the next time you evaluate clients' physical or mental condition and based (today). Leave out names and identifying details.
Step 2Fill in [Program or service] and [Criteria] with the real details, then run the prompt.
Step 3Use the question map in your next assessment and check every eligibility decision against the official rules.

Don't record people or paste their answers into AI without consent and your employer's approval.

Importance 4.3/5 · core task · O*NET work activity: Evaluate characteristics of individuals to determine needs or eligibility..

Develop and implement treatment plans based on clinical experience and knowledge.

Daily

AI lays out options and timelines to react to.

📊 Real AI use (Anthropic Economic Index, Apr 2026 to May 2026): AI completed the task directly in 45% of those conversations; the rest were back-and-forth with the person.

Show prompt & steps

AI can lay out options, timelines and checklists to react to. Fitting it to your people, budget and situation is your call.

Ready-to-use prompt

I work as a mental health counselor. Part of my job is to develop and implement treatment plans based on clinical experience and knowledge.

Context: We use Google Classroom and Scheduling software; the work draws on therapy and counseling, psychology and sociology and anthropology.
Client type: [no names, presenting issues]
Goals: [what the client wants]

Draft a treatment plan structure: goals, objectives, interventions, timelines, review points. Lay it out as a table with steps, owner, timing and what could go wrong, then list the decisions I still need to make.

10-minute exercise: Treatment plan draft

Step 1Pick a real example: the next time you develop and implement treatment plans based (today).
Step 2Fill in [Client type] and [Goals] with the real details, then run the prompt.
Step 3Cross out anything that won't work on the ground and ask AI to revise with your corrections.

AI doesn't know your people, your site or your history. Treat its plan as a starting point to react to.

Importance 4.6/5 · core task · O*NET work activity: Develop treatment plans for patients or clients..

Modify treatment activities or approaches as needed to comply with changes in clients' status.

Daily

AI lays out options and timelines to react to.

📊 Real AI use (Anthropic Economic Index, Apr 2026 to May 2026): AI completed the task directly in 42% of those conversations; the rest were back-and-forth with the person.

Show prompt & steps

AI can lay out options, timelines and checklists to react to. Fitting it to your people, budget and situation is your call.

Ready-to-use prompt

I work as a mental health counselor. Part of my job is to modify treatment activities or approaches as needed to comply with changes in clients' status.

Context: We use Google Classroom and Scheduling software; the work draws on therapy and counseling, psychology and sociology and anthropology.
Change in status: [describe, no names]
Current plan: [summary]

Suggest modifications and documentation. Lay it out as a table with steps, owner, timing and what could go wrong, then list the decisions I still need to make.

10-minute exercise: Adjust a treatment plan

Step 1Pick a real example: the next time you modify treatment activities or approaches (today). Leave out names and identifying details.
Step 2Fill in [Change in status] and [Current plan] with the real details, then run the prompt.
Step 3Cross out anything that won't work on the ground and ask AI to revise with your corrections.

AI doesn't know your people, your site or your history. Treat its plan as a starting point to react to.

Importance 4.5/5 · core task · O*NET work activity: Modify treatment plans to accommodate client needs..

Evaluate the effectiveness of counseling programs on clients' progress in resolving identified problems and moving towards defined objectives.

Weekly

AI does the arithmetic and suggests what to look at; the conclusions are yours.

Show prompt & steps

AI can do the arithmetic, build the spreadsheet formula and suggest what to look at. Deciding what the numbers mean for your situation is still you.

Ready-to-use prompt

I work as a mental health counselor. Part of my job is to evaluate the effectiveness of counseling programs on clients' progress in resolving identified problems and moving towards defined objectives.

Context: We use Statistical software and Test interpretation software; the work draws on therapy and counseling, psychology and sociology and anthropology.
Program: [type of counseling or education]
Outcome data: [paste anonymized scores, attendance, follow-ups]

Summarize outcomes, compare with goals or benchmarks, spot who benefits least, and suggest improvements. Show your working step by step and give spreadsheet formulas so I can reproduce the numbers.

10-minute exercise: Counseling or education outcomes review

Step 1Pick a real example: the next time you evaluate the effectiveness of counseling programs (this week). Leave out names and identifying details.
Step 2Fill in [Program] and [Outcome data] with the real details, then run the prompt.
Step 3Check the groups it flags against your own records before changing anything.

AI makes arithmetic mistakes. Recompute anything that matters with a spreadsheet formula.

Importance 4.4/5 · core task · O*NET work activity: Evaluate the effectiveness of counseling or educational programs.. Also involves: Monitor clients to evaluate treatment progress..

Refer patients, clients, or family members to community resources or to specialists as necessary.

Weekly

AI builds you an answer bank; exceptions and the human touch are yours.

📊 Real AI use (Anthropic Economic Index, Apr 2026 to May 2026): AI completed the task directly in 59% of those conversations; the rest were back-and-forth with the person.

Show prompt & steps

Build a personal answer bank with AI for the questions you get every day. In the moment, the human touch and the judgment about exceptions are yours.

Ready-to-use prompt

I work as a mental health counselor. Part of my job is to refer patients, clients, or family members to community resources or to specialists as necessary.

Context: We use Patient electronic medical record EMR software and Client information database systems; the work draws on therapy and counseling, psychology and sociology and anthropology.
Needs: [housing, food, debt, other]
Resources: [list]

Write clear referral information and next steps. Keep answers to 2-3 sentences and flag any that depend on the situation.

10-minute exercise: Community resource referrals

Step 1Pick a real example: the next time you refer patients, clients and family members (this week). Leave out names and identifying details.
Step 2Fill in [Needs] and [Resources] with the real details, then run the prompt.
Step 3Call to confirm services are still running.

Don't paste customers' personal details into AI tools. Describe the situation instead.

Importance 4.2/5 · core task · O*NET work activity: Refer clients to community or social service programs..

Plan, organize, or lead structured programs of counseling, work, study, recreation, or social activities for clients.

Weekly

AI lays out options and timelines to react to.

Show prompt & steps

AI can lay out options, timelines and checklists to react to. Fitting it to your people, budget and situation is your call.

Ready-to-use prompt

I work as a mental health counselor. Part of my job is to plan, organize, or lead structured programs of counseling, work, study, recreation, or social activities for clients.

Context: We use Google Classroom and Scheduling software; the work draws on therapy and counseling, psychology and sociology and anthropology.
Audience: [students, community]
Need: [adjustment, careers, wellbeing]

Plan events, sessions and outreach with goals and evaluation. Lay it out as a table with steps, owner, timing and what could go wrong, then list the decisions I still need to make.

10-minute exercise: Wellness or career program plan

Step 1Pick a real example: the next time you plan, organize, or lead structured programs for clients (this week). Leave out names and identifying details.
Step 2Fill in [Audience] and [Need] with the real details, then run the prompt.
Step 3Cross out anything that won't work on the ground and ask AI to revise with your corrections.

AI doesn't know your people, your site or your history. Treat its plan as a starting point to react to.

Importance 3.8/5 · core task · O*NET work activity: Plan programs to address community mental wellness needs..

Gather information about community mental health needs or resources that could be used in conjunction with therapy.

Monthly

AI gets you up to speed; confirm findings with records or people.

Show prompt & steps

AI can get you up to speed fast and suggest where to look, but you need to confirm findings against real sources, records or people.

Ready-to-use prompt

I work as a mental health counselor. Part of my job is to gather information about community mental health needs or resources that could be used in conjunction with therapy.

Context: We use Statistical software and Test interpretation software; the work draws on therapy and counseling, psychology and sociology and anthropology.
Community: [area, population, no names]
Focus: [mental health, chronic disease, access]

List data sources, questions to ask residents and partners, and how to summarize needs and resources.

10-minute exercise: Community health needs

Step 1Pick a real example: the next time you gather information about community mental health needs or resources.
Step 2Fill in [Community] and [Focus] with the real details, then run the prompt.
Step 3Pull one public dataset it suggests and see what it shows.

AI can invent sources and citations. Open every link and confirm it says what the AI claims.

Importance 3.8/5 · core task · O*NET work activity: Collect information about community health needs..

Plan or conduct programs to prevent substance abuse or improve community health or counseling services.

Monthly

AI lays out options and timelines to react to.

Show prompt & steps

AI can lay out options, timelines and checklists to react to. Fitting it to your people, budget and situation is your call.

Ready-to-use prompt

I work as a mental health counselor. Part of my job is to plan or conduct programs to prevent substance abuse or improve community health or counseling services.

Context: We use Google Classroom and Scheduling software; the work draws on therapy and counseling, psychology and sociology and anthropology.
Issue: [substance use, nutrition, prevention]
Community: [describe]

Draft program goals, activities, partners and evaluation. Lay it out as a table with steps, owner, timing and what could go wrong, then list the decisions I still need to make.

10-minute exercise: Community health program

Step 1Pick a real example: the next time you plan or conduct programs to prevent substance abuse or improve community.
Step 2Fill in [Issue] and [Community] with the real details, then run the prompt.
Step 3Cross out anything that won't work on the ground and ask AI to revise with your corrections.

AI doesn't know your people, your site or your history. Treat its plan as a starting point to react to.

Importance 3.6/5 · core task · O*NET work activity: Plan programs to address community health issues..

Coordinate or direct employee workshops, courses, or training about mental health issues.

A few times a year

AI preps the materials; reading the room is you.

Show prompt & steps

AI preps the materials: lesson outlines, quizzes, examples, practice scenarios. Reading the room and coaching people is still you.

Ready-to-use prompt

I work as a mental health counselor. Part of my job is to coordinate or direct employee workshops, courses, or training about mental health issues.

Context: We use Microsoft PowerPoint; the work draws on therapy and counseling, psychology and sociology and anthropology.
Session: [orientation, self-help, community class]
Audience: [describe]

Plan the agenda, activities and handouts. Include timings, a realistic practice scenario from my work, and a short check for understanding with answers.

10-minute exercise: Lead a session or event

Step 1Pick a real example: the next time you coordinate or direct employee workshops and courses. Leave out names and identifying details.
Step 2Fill in [Session] and [Audience] with the real details, then run the prompt.
Step 3Swap one AI example for a real story from your own work. Real stories are what people remember.

Check that every procedure in the material matches your workplace's actual standards.

Importance 3.2/5 · core task · O*NET work activity: Lead classes or community events.. Also involves: Train staff members in social services skills..

These stay human 12

They need your hands, your presence or your accountable judgment. Lean into them: they get more valuable as routine work is automated.

📏 Measured in this job (O*NET work context): Face-to-face discussions: every day · Contact with others: constant contact with others · Impact of decisions: important results · Frequency of decisions: once a week or more but not every day

Encourage clients to express their feelings and discuss what is happening in their lives, helping them to develop insight into themselves or their relationships.

Several times a day

Human connection. Use AI only before and after, to prepare.

Show prep prompt & steps

Where AI still helps: Use AI before and after, not during. Prepare talking points, practise a hard conversation, or turn your notes into a follow-up.

Prep prompt

I work as a mental health counselor. Part of my job is to encourage clients to express their feelings and discuss what is happening in their lives, helping them to develop insight into themselves or their relationships.

Context: The work draws on therapy and counseling, psychology and sociology and anthropology.
Client concern: [general, no details]
Approach: [describe]

Prepare open questions and reflections. Then play the client. Suggest ways to open, phrases to avoid, and how to handle it if things get tense. Then play the other person so I can practice.

10-minute exercise: Counseling session prep

Step 1Pick a real example: the next time you encourage clients. Leave out names and identifying details.
Step 2Fill in [Client concern] and [Approach] with the real details, then run the prompt.
Step 3After the real conversation, write down what worked so you can reuse it.

📊 People already use AI around this task (Anthropic Economic Index, Apr 2026 to May 2026). The task itself stays human-led.

Importance 4.9/5 · core task · O*NET work activity: Counsel clients or patients regarding personal issues..

Counsel clients or patients, individually or in group sessions, to assist in overcoming dependencies, adjusting to life, or making changes.

Several times a day

Human connection. Use AI only before and after, to prepare.

Show prep prompt & steps

Where AI still helps: Use AI before and after, not during. Prepare talking points, practise a hard conversation, or turn your notes into a follow-up.

Prep prompt

I work as a mental health counselor. Part of my job is to counsel clients or patients, individually or in group sessions, to assist in overcoming dependencies, adjusting to life, or making changes.

Context: The work draws on therapy and counseling, psychology and sociology and anthropology.
Session: [individual, group, family]
Focus: [motivation, relapse prevention]

Prepare motivational-interviewing questions and reflections. Then play the client. Suggest ways to open, phrases to avoid, and how to handle it if things get tense. Then play the other person so I can practice.

10-minute exercise: Substance use counseling prep

Step 1Pick a real example: the next time you counsel clients or patients and individually. Leave out names and identifying details.
Step 2Fill in [Session] and [Focus] with the real details, then run the prompt.
Step 3After the real conversation, write down what worked so you can reuse it.

Importance 4.8/5 · core task · O*NET work activity: Counsel clients or patients with substance abuse issues..

Assess patients for risk of suicide attempts.

Weekly

Your accountable call. Use AI as a sounding board beforehand.

Show prep prompt & steps

Where AI still helps: Use AI as a sounding board before you decide. Ask it to argue the other side, list what you might be overlooking, or organize the evidence.

Prep prompt

I work as a mental health counselor. Part of my job is to assess patients for risk of suicide attempts.

Context: The work draws on therapy and counseling, psychology and sociology and anthropology.
Assessment: [suicide risk, functional status, capability]
Setting: [clinic, inpatient]

List validated tools, key questions, warning signs and documentation points. I make the clinical judgment. Argue the strongest case against my current view and list what extra information would change the decision. I make the final call.

10-minute exercise: Risk or function assessment prep

Step 1Pick a real example: the next time you assess patients (this week). Leave out names and identifying details.
Step 2Fill in [Assessment] and [Setting] with the real details, then run the prompt.
Step 3Check every tool against your clinical guidance.

Importance 4.8/5 · core task · O*NET work activity: Evaluate patient functioning, capabilities, or health.. Also involves: Collect medical information from patients, family members, or other medical professionals..

Supervise other counselors, social service staff, assistants, or graduate students.

Weekly

Leading people runs on trust. AI can prep the paperwork around it.

Show prep prompt & steps

Where AI still helps: AI can prep the paperwork around leading: meeting agendas, feedback drafts, rotas, briefings and difficult-conversation rehearsals.

Prep prompt

I work as a mental health counselor. Part of my job is to supervise other counselors, social service staff, assistants, or graduate students.

Context: The work draws on therapy and counseling, psychology and sociology and anthropology.
Supervisees: [interns, counselors]
Case themes: [describe, no client details]

Plan a supervision session: reflective questions, feedback and goals. Give me the key message in 2 sentences, how people might react, and how to respond to each.

10-minute exercise: Clinical supervision

Step 1Pick a real example: the next time you supervise social service staff, assistants and graduate students (this week). Leave out names and identifying details.
Step 2Fill in [Supervisees] and [Case themes] with the real details, then run the prompt.
Step 3Afterward, note one thing people responded to and one thing you'd change.

Importance 4.2/5 · core task · O*NET work activity: Supervise workers providing client or patient services..

Discuss with individual patients their plans for life after leaving therapy.

Weekly

Human connection. Use AI only before and after, to prepare.

Show prep prompt & steps

Where AI still helps: Use AI before and after, not during. Prepare talking points, practise a hard conversation, or turn your notes into a follow-up.

Prep prompt

I work as a mental health counselor. Part of my job is to discuss with individual patients their plans for life after leaving therapy.

Context: The work draws on therapy and counseling, psychology and sociology and anthropology.
Client concern: [general, no details]
Approach: [describe]

Prepare open questions and reflections. Then play the client. Suggest ways to open, phrases to avoid, and how to handle it if things get tense. Then play the other person so I can practice.

10-minute exercise: Counseling session prep

Step 1Pick a real example: the next time you discuss with individual patients their plans (this week). Leave out names and identifying details.
Step 2Fill in [Client concern] and [Approach] with the real details, then run the prompt.
Step 3After the real conversation, write down what worked so you can reuse it.

Importance 4.2/5 · core task · O*NET work activity: Counsel clients or patients regarding personal issues..

Perform crisis interventions to help ensure the safety of the patients and others.

Monthly

Human connection. Use AI only before and after, to prepare.

Show prep prompt & steps

Where AI still helps: Use AI before and after, not during. Prepare talking points, practise a hard conversation, or turn your notes into a follow-up.

Prep prompt

I work as a mental health counselor. Part of my job is to perform crisis interventions to help ensure the safety of the patients and others.

Context: The work draws on therapy and counseling, psychology and sociology and anthropology.
Emergency type: [medical, alarm, threat]
Procedures: [summary]

Run a tabletop scenario with me, asking what I'd do at each step. Suggest ways to open, phrases to avoid, and how to handle it if things get tense. Then play the other person so I can practice.

10-minute exercise: Emergency response rehearsal

Step 1Pick a real example: the next time you perform crisis interventions. Leave out names and identifying details.
Step 2Fill in [Emergency type] and [Procedures] with the real details, then run the prompt.
Step 3Compare your answers with your official procedures. Check it against the manufacturer's manual and your site procedure before you rely on it.

Safety-critical: AI output is a starting point. Follow your site's procedures and the manufacturer's guidance.

Importance 4.8/5 · core task · O*NET work activity: Respond to emergencies to provide assistance.. Also involves: Provide first aid or rescue assistance in emergencies..

Collaborate with mental health professionals and other staff members to perform clinical assessments or develop treatment plans.

Weekly

Human connection. Use AI only before and after, to prepare.

Show prep prompt & steps

Where AI still helps: Use AI before and after, not during. Prepare talking points, practise a hard conversation, or turn your notes into a follow-up.

Prep prompt

I work as a mental health counselor. Part of my job is to collaborate with mental health professionals and other staff members to perform clinical assessments or develop treatment plans.

Context: The work draws on therapy and counseling, psychology and sociology and anthropology.
Case: [general]
Professionals involved: [describe]

Prepare what to share, questions to ask, and how to reach a joint plan. Suggest ways to open, phrases to avoid, and how to handle it if things get tense. Then play the other person so I can practice.

10-minute exercise: Collaborative assessment prep

Step 1Pick a real example: the next time you collaborate with mental health professionals and other staff members (this week). Leave out names and identifying details.
Step 2Fill in [Case] and [Professionals involved] with the real details, then run the prompt.
Step 3After the real conversation, write down what worked so you can reuse it.

Importance 4.0/5 · core task · O*NET work activity: Collaborate with other professionals to assess client needs or plan treatments.. Also involves: Develop treatment plans for patients or clients.; Develop health assessment methods or programs..

Perform crisis interventions with clients.

Monthly

Human connection. Use AI only before and after, to prepare.

Show prep prompt & steps

Where AI still helps: Use AI before and after, not during. Prepare talking points, practise a hard conversation, or turn your notes into a follow-up.

Prep prompt

I work as a mental health counselor. Part of my job is to perform crisis interventions with clients.

Context: The work draws on therapy and counseling, psychology and sociology and anthropology.
Situation type: [student crisis, client emergency; no names]
Resources: [crisis line, team, protocol]

Help me prepare calm opening words, safety questions, de-escalation phrases and when to call for help. Then play the person in crisis.

10-minute exercise: Crisis support prep

Step 1Pick a real example: the next time you perform crisis interventions. Leave out names and identifying details.
Step 2Fill in [Situation type] and [Resources] with the real details, then run the prompt.
Step 3Follow your crisis protocol and involve the right team every time.

📊 People already use AI around this task (Anthropic Economic Index, Apr 2026 to May 2026). The task itself stays human-led.

Importance 4.8/5 · core task · O*NET work activity: Intervene in crisis situations to assist clients..

Monitor clients' use of medications.

Weekly

Hands-on care. AI only helps with prep, explanations and paperwork.

Show prep prompt & steps

Where AI still helps: AI can help around the care: plain-language explanations for patients, study and revision, checklists and paperwork drafts. Use only tools your employer has approved for health information.

Prep prompt

I work as a mental health counselor. Part of my job is to monitor clients' use of medications.

Context: The work draws on therapy and counseling, psychology and sociology and anthropology.
Screening: [blood pressure, other]
Setting: [community, clinic]

List steps, normal ranges and referral thresholds. Keep it free of any patient details, add plain-language wording I can use with people, and list the warning signs that mean I should escalate.

10-minute exercise: Basic health screening prep

Step 1Pick a real example: the next time you monitor clients' use of medications (this week). Leave out names and identifying details.
Step 2Fill in [Screening] and [Setting] with the real details, then run the prompt.
Step 3Compare it line by line with your protocol. Your protocol always wins.

Importance 3.7/5 · core task · O*NET work activity: Provide basic health care services..

Act as client advocates to coordinate required services or to resolve emergency problems in crisis situations.

Monthly

Human connection. Use AI only before and after, to prepare.

Show prep prompt & steps

Where AI still helps: Use AI before and after, not during. Prepare talking points, practise a hard conversation, or turn your notes into a follow-up.

Prep prompt

I work as a mental health counselor. Part of my job is to act as client advocates to coordinate required services or to resolve emergency problems in crisis situations.

Context: The work draws on therapy and counseling, psychology and sociology and anthropology.
Situation type: [student crisis, client emergency; no names]
Resources: [crisis line, team, protocol]

Help me prepare calm opening words, safety questions, de-escalation phrases and when to call for help. Then play the person in crisis.

10-minute exercise: Crisis support prep

Step 1Pick a real example: the next time you act as client advocates to coordinate required services. Leave out names and identifying details.
Step 2Fill in [Situation type] and [Resources] with the real details, then run the prompt.
Step 3Follow your crisis protocol and involve the right team every time. Check it against the manufacturer's manual and your site procedure before you rely on it.

Safety-critical: AI output is a starting point. Follow your site's procedures and the manufacturer's guidance.

Importance 4.2/5 · core task · O*NET work activity: Intervene in crisis situations to assist clients.. Also involves: Advocate for individual or community needs..

Counsel family members to assist them in understanding, dealing with, or supporting clients or patients.

Weekly

Human connection. Use AI only before and after, to prepare.

Show prep prompt & steps

Where AI still helps: Use AI before and after, not during. Prepare talking points, practise a hard conversation, or turn your notes into a follow-up.

Prep prompt

I work as a mental health counselor. Part of my job is to counsel family members to assist them in understanding, dealing with, or supporting clients or patients.

Context: The work draws on therapy and counseling, psychology and sociology and anthropology.
Situation: [describe, no names]
Goal: [understanding, support]

Prepare session questions and psychoeducation points. Then play a family member. Suggest ways to open, phrases to avoid, and how to handle it if things get tense. Then play the other person so I can practice.

10-minute exercise: Family counseling prep

Step 1Pick a real example: the next time you counsel family members (this week). Leave out names and identifying details.
Step 2Fill in [Situation] and [Goal] with the real details, then run the prompt.
Step 3After the real conversation, write down what worked so you can reuse it.

Importance 3.6/5 · core task · O*NET work activity: Counsel family members of clients or patients..

Meet with families, probation officers, police, or other interested parties to exchange necessary information during the treatment process.

Monthly

Human connection. Use AI only before and after, to prepare.

Show prep prompt & steps

Where AI still helps: Use AI before and after, not during. Prepare talking points, practise a hard conversation, or turn your notes into a follow-up.

Prep prompt

I work as a mental health counselor. Part of my job is to meet with families, probation officers, police, or other interested parties to exchange necessary information during the treatment process.

Context: The work draws on therapy and counseling, psychology and sociology and anthropology.
Situation: [treatment progress, plans; no names]
Family concerns: [what they may worry about]

Prepare talking points, consent and confidentiality reminders, and responses to hard questions. Then play the family member.

10-minute exercise: Family update conversation

Step 1Pick a real example: the next time you meet with families, probation officers and police.
Step 2Fill in [Situation] and [Family concerns] with the real details, then run the prompt.
Step 3Check what you're allowed to share before the conversation.

Importance 3.4/5 · core task · O*NET work activity: Confer with family members to discuss client treatment plans or progress.. Also involves: Collaborate with other professionals to assess client needs or plan treatments..

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Your next moves

Skills to build

From O*NET's ratings of how important each skill is in this job, matched to which part of the work it supports.

Stays human Deepen these

They power the human-led work, which is the part of the job AI can't take over.

  • Active Listeningimportance 5.0/5
    Used in: Providing Consultation and Advice to Others
  • Social Perceptivenessimportance 5.0/5
    Used in: Providing Consultation and Advice to Others
  • Speakingimportance 4.2/5
    Used in: Providing Consultation and Advice to Others
  • Monitoringimportance 3.8/5
    Used in: Providing Consultation and Advice to Others

With AI Use these to work with AI

When AI does the first draft, these are the skills you use to brief it and check what comes back.

  • Active Learningimportance 3.8/5
    Used in: Training and Teaching Others
  • Learning Strategiesimportance 3.1/5
    Used in: Training and Teaching Others
  • Management of Personnel Resourcesimportance 2.8/5
    Used in: Training and Teaching Others

Where you could move

Related jobs from O*NET with the closest skill profile, favouring ones where more of the work stays human. No step down in preparation.

New tasks appearing in this job

O*NET has started tracking 2 new or updated tasks here: 0 AI-ready, 1 AI-assist, 1 stays human. They have no worker ratings yet, so they aren't counted in the bar above.

Guide clients in the development of skills or strategies for dealing with their problems and coping with triggering factors.

New in O*NET

Human connection. Use AI only before and after, to prepare.

Show prep prompt & steps

Where AI still helps: Use AI before and after, not during. Prepare talking points, practise a hard conversation, or turn your notes into a follow-up.

Prep prompt

I work as a mental health counselor. Part of my job is to guide clients in the development of skills or strategies for dealing with their problems and coping with triggering factors.

Context: The work draws on therapy and counseling, psychology and sociology and anthropology.
I have a conversation coming up with clients: [describe it without names or private details]

Help me prepare: what the client may be feeling, 3 ways to open, phrases to avoid, and how to handle it if things get tense. Then play the other person so I can practice.

10-minute exercise: Rehearse: clients

Step 1Pick a real upcoming moment where you guide clients. Leave out names and identifying details.
Step 2Describe it in [describe it] without names, then practise against the role-play client.
Step 3After the real conversation, write down what worked so you can reuse it.

Updated O*NET task (08/2025), replacing: “Guide clients in the development of skills or strategies for dealing with their problems.”.

Respond to client communications by monitoring voicemail and email, returning phone calls, and making follow-up calls for missed appointments.

New in O*NET

AI builds you an answer bank; exceptions and the human touch are yours.

Show prompt & steps

Build a personal answer bank with AI for the questions you get every day. In the moment, the human touch and the judgment about exceptions are yours.

Ready-to-use prompt

I work as a mental health counselor. Part of my job is to respond to client communications by monitoring voicemail and email, returning phone calls, and making follow-up calls for missed appointments.

Context: We use Client information database systems and Patient electronic medical record EMR software; the work draws on therapy and counseling, psychology and sociology and anthropology.
Inquiries: [paste examples, no personal data]
Facts: [policies]

Draft reply templates. Keep answers to 2-3 sentences and flag any that depend on the situation.

10-minute exercise: Written responses

Step 1Pick a real example: the next time you respond to client communications. Leave out names and identifying details.
Step 2Fill in [Inquiries] and [Facts] with the real details, then run the prompt.
Step 3Save the answers you'd actually use and tweak each one the first time you send it.

Don't paste customers' personal details into AI tools. Describe the situation instead.

New O*NET task (08/2025). O*NET hasn't linked it to work activities yet, so its label comes from similar tasks, such as “Advise clients or respond to inquiries about financial matters in person or via phone, email, Web site, or Internet chat.” (Credit Counselors), and was checked by hand. O*NET work activity: Correspond with customers to answer questions or resolve complaints.. Also involves: Schedule appointments.; Advise others on financial matters..

Getting into this job

Master's degree is most common (89% of workers)

  • Graduate degree 100%
  • On-the-job training: 3–6 months
  • Related experience: 1–2 years
  • Professional certification: important (4.6/5)

What workers in this job report, from O*NET surveys (typical values).

Software in this job

In-demand tools from O*NET. Many now have AI built in, so check what yours can do before adding a new tool.

Microsoft AccessMicrosoft ExcelMicrosoft Office softwareMicrosoft OutlookMicrosoft PowerPointMicrosoft WordOracle PeopleSoft