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How a sales manager can use AI, task by task

O*NET 11-2022.00: Sales ManagersMedian pay $148,270/year (BLS, May 2025)17 tasksJob Zone 4: Considerable preparation

Plan, direct, or coordinate the actual distribution or movement of a product or service to the customer. Coordinate sales distribution by establishing sales territories, quotas, and goals and establish training programs for sales representatives. Analyze sales statistics gathered by staff to determine sales potential and inventory requirements and monitor the preferences of customers.

Type your own title and every prompt on this page updates to match. Also called: District Sales Manager, Fractional Sales Executive, National Sales Manager, Regional Sales Manager, Sales and Marketing VP (Sales and Marketing Vice President), Sales Director, Sales Manager, Sales Operations Manager (Sales Ops Manager), Sales Supervisor, Sales VP (Sales Vice President).

Where AI fits in this job

AI-ready 7%AI-assist 46%Stays human 46%

Share of the job's tasks, weighted by how important and how frequent each task is (O*NET ratings). 1 AI-ready, 8 AI-assist and 8 human-led tasks out of 17. This measures where AI can help, not whether the job will disappear.

Information & paperwork
Thinking & planning
People & communication
Leading & teaching
Hands-on & physical

Shape of the job: importance of each kind of work activity (O*NET, 1 to 5).

🗓 Start here on Monday

The most frequent, most important tasks where AI can help right away.

  1. Resolve customer complaints regarding sales and service.Answer questions · Weekly
  2. Confer with potential customers regarding equipment needs, and advise customers on types of equipment to purchase.Answer questions · Weekly
  3. Review operational records and reports to project sales and determine profitability.Crunch the numbers · Monthly

🔒 Many of these tasks involve people's information. Remove names and identifying details before using AI, or use only a tool your employer has approved.

AI can draft these 1

AI produces a usable first pass. You review it, fix it and own it.

Review operational records and reports to project sales and determine profitability.

Monthly

AI finds trends and writes the spreadsheet formulas.

📊 Real AI use (Anthropic Economic Index, Apr 2026 to May 2026): AI completed the task directly in 53% of those conversations; the rest were back-and-forth with the person.

Show prompt & steps

Paste a spreadsheet or table and ask AI to find trends, outliers and totals, or to write the formula you need. It's like having an analyst on call.

Ready-to-use prompt

I work as a sales manager. Part of my job is to review operational records and reports to project sales and determine profitability.

Context: We use Tableau and IBM SPSS Statistics; the work draws on sales and marketing, administration and management and personnel and human resources.
Reports: [paste sales, collections, P&L]
Question: [profitability, outstanding amounts]

Summarize the state of operations and risks. Show your working step by step and give spreadsheet formulas so I can reproduce the numbers.

10-minute exercise: Operations status from financials

Step 1Pick a real example: the next time you review operational records and reports.
Step 2Fill in [Reports] and [Question] with the real details, then run the prompt.
Step 3Recompute the most important number yourself before you trust the rest.

AI makes arithmetic mistakes. Recompute anything that matters with a spreadsheet formula.

Importance 4.2/5 · core task · O*NET work activity: Analyze financial records or reports to determine state of operations..

AI can help you prep these 8

AI speeds up the prep, drafting or thinking. The core of the task is still yours.

Resolve customer complaints regarding sales and service.

Weekly

AI builds you an answer bank; exceptions and the human touch are yours.

📊 Real AI use (Anthropic Economic Index, Apr 2026 to May 2026): AI completed the task directly in 56% of those conversations; the rest were back-and-forth with the person.

Show prompt & steps

Build a personal answer bank with AI for the questions you get every day. In the moment, the human touch and the judgment about exceptions are yours.

Ready-to-use prompt

I work as a sales manager. Part of my job is to resolve customer complaints regarding sales and service.

Context: We use Salesforce software and Marketo Marketing Automation; the work draws on sales and marketing, administration and management and personnel and human resources.
Complaint types: [sales, service, public]
Policies: [describe]

Write resolution steps and wording. Keep answers to 2-3 sentences and flag any that depend on the situation.

10-minute exercise: Resolve complaints

Step 1Pick a real example: the next time you resolve customer complaints regarding sales and service (this week). Leave out names and identifying details.
Step 2Fill in [Complaint types] and [Policies] with the real details, then run the prompt.
Step 3Save the answers you'd actually use and tweak each one the first time you send it.

Don't paste customers' personal details into AI tools. Describe the situation instead.

Importance 4.3/5 · core task · O*NET work activity: Resolve customer complaints or problems..

Confer with potential customers regarding equipment needs, and advise customers on types of equipment to purchase.

Weekly

AI builds you an answer bank; exceptions and the human touch are yours.

Show prompt & steps

Build a personal answer bank with AI for the questions you get every day. In the moment, the human touch and the judgment about exceptions are yours.

Ready-to-use prompt

I work as a sales manager. Part of my job is to confer with potential customers regarding equipment needs, and advise customers on types of equipment to purchase.

Context: We use Salesforce software; the work draws on sales and marketing, administration and management and personnel and human resources.
Products: [equipment, systems]
Customer questions: [list]

Write clear advice and recommendations. Keep answers to 2-3 sentences and flag any that depend on the situation.

10-minute exercise: Technical advice answers

Step 1Pick a real example: the next time you confer with potential customers regarding equipment needs (this week). Leave out names and identifying details.
Step 2Fill in [Products] and [Customer questions] with the real details, then run the prompt.
Step 3Save the answers you'd actually use and tweak each one the first time you send it.

Don't paste customers' personal details into AI tools. Describe the situation instead.

Importance 4.2/5 · core task · O*NET work activity: Advise customers on technical or procedural issues..

Monitor customer preferences to determine focus of sales efforts.

Monthly

AI gets you up to speed; confirm findings with records or people.

Show prompt & steps

AI can get you up to speed fast and suggest where to look, but you need to confirm findings against real sources, records or people.

Ready-to-use prompt

I work as a sales manager. Part of my job is to monitor customer preferences to determine focus of sales efforts.

Context: We use IBM SPSS Statistics and SAS; the work draws on sales and marketing, administration and management and personnel and human resources.
Population: [market, community, department]
Decision: [what the results will inform]

Design a needs survey: questions, sample, timeline, and analysis plan. Give sources I can check and say clearly when you're unsure.

10-minute exercise: Needs assessment design

Step 1Pick a real example: the next time you monitor customer preferences. Leave out names and identifying details.
Step 2Fill in [Population] and [Decision] with the real details, then run the prompt.
Step 3Open two of the sources it gives and confirm the key claim before you use it.

AI can invent sources and citations. Open every link and confirm it says what the AI claims.

Importance 4.3/5 · core task · O*NET work activity: Conduct opinion surveys or needs assessments..

Confer or consult with department heads to plan advertising services and to secure information on equipment and customer specifications.

Monthly

AI drafts clear messages and talking points.

Show prompt & steps

AI can draft updates, emails and talking points so your message is clear and complete. Relationships and real-time calls are yours.

Ready-to-use prompt

I work as a sales manager. Part of my job is to confer or consult with department heads to plan advertising services and to secure information on equipment and customer specifications.

Context: We use Zoom.
Topic: [issue to resolve]
Who: [board, staff, colleagues]

Draft talking points, options and asks. Keep it under 150 words with a clear ask, plus a 2-sentence version for chat.

10-minute exercise: Meeting with colleagues

Step 1Pick a real example: the next time you confer or consult with department heads. Leave out names and identifying details.
Step 2Fill in [Topic] and [Who] with the real details, then run the prompt.
Step 3Edit it until it sounds like you, then send it yourself.

Never let AI send messages for you. Read every word, because tone mistakes cost trust.

Importance 3.5/5 · core task · O*NET work activity: Confer with organizational members to accomplish work activities..

Determine price schedules and discount rates.

A few times a year

AI drafts the structure and wording; the specifics and sign-off are yours.

Show prompt & steps

AI can draft the structure and standard wording. The specifics, the judgment calls and the sign-off are yours.

Ready-to-use prompt

I work as a sales manager. Part of my job is to determine price schedules and discount rates.

Context: We use Microsoft SharePoint and Adobe Acrobat.
Products or services: [describe]
Inputs: [costs, demand forecast, competitor prices, goals]

Draft pricing options and a policy with rules for discounts and credit terms. Show calculations. Use plain language and headings where they help, and mark anything you had to guess with [CHECK].

10-minute exercise: Pricing policy

Step 1Pick a real example: the next time you determine price schedules and discount rates.
Step 2Fill in [Products or services] and [Inputs] with the real details, then run the prompt.
Step 3Check every fact, name and number against your source before it goes anywhere. Recompute every total yourself.

AI will happily make up numbers, names and dates. Every fact in the draft needs checking against your source.

Double-check every number. AI can make arithmetic and rounding mistakes.

Importance 4.0/5 · core task · O*NET work activity: Determine pricing or monetary policies..

Represent company at trade association meetings to promote products.

A few times a year

AI drafts clear messages and talking points.

Show prompt & steps

AI can draft updates, emails and talking points so your message is clear and complete. Relationships and real-time calls are yours.

Ready-to-use prompt

I work as a sales manager. Part of my job is to represent company at trade association meetings to promote products.

Context: We use Zoom.
Event: [council meeting, function]
Message: [goals]

Draft remarks and key points. Keep it under 150 words with a clear ask, plus a 2-sentence version for chat.

10-minute exercise: Representing the organization

Step 1Pick a real example: the next time you represent company.
Step 2Fill in [Event] and [Message] with the real details, then run the prompt.
Step 3Edit it until it sounds like you, then send it yourself.

Never let AI send messages for you. Read every word, because tone mistakes cost trust.

Importance 3.3/5 · core task · O*NET work activity: Represent the organization in external relations..

Advise dealers and distributors on policies and operating procedures to ensure functional effectiveness of business.

A few times a year

AI helps you prepare clearer wording and likely questions.

📊 Real AI use (Anthropic Economic Index, Apr 2026 to May 2026): AI completed the task directly in 45% of those conversations; the rest were back-and-forth with the person.

Show prompt & steps

Use AI to prepare: simpler wording, analogies, likely questions and a one-page handout. The conversation itself is yours.

Ready-to-use prompt

I work as a sales manager. Part of my job is to advise dealers and distributors on policies and operating procedures to ensure functional effectiveness of business.

Context: The work draws on sales and marketing, administration and management and personnel and human resources.
Issue: [market, operations, policy]
Audience: [groups, dealers]

Write advice with reasons. Use plain language, one everyday analogy, and the questions people are most likely to ask with short answers.

10-minute exercise: Business advice

Step 1Pick a real example: the next time you advise dealers and distributors.
Step 2Fill in [Issue] and [Audience] with the real details, then run the prompt.
Step 3Check every answer is right for your workplace before you share it.

Rules, prices and policies change. Make sure AI is working from your current official version.

Importance 3.2/5 · core task · O*NET work activity: Advise others on business or operational matters..

Assess marketing potential of new and existing store locations, considering statistics and expenditures.

A few times a year

AI gets you up to speed; confirm findings with records or people.

Show prompt & steps

AI can get you up to speed fast and suggest where to look, but you need to confirm findings against real sources, records or people.

Ready-to-use prompt

I work as a sales manager. Part of my job is to assess marketing potential of new and existing store locations, considering statistics and expenditures.

Context: We use IBM SPSS Statistics and SAS; the work draws on sales and marketing, administration and management and personnel and human resources.
Opportunity: [location, product, market]
Data: [paste demographics, sales, competitors]

Assess potential, key risks and what to verify before committing. Give sources I can check and say clearly when you're unsure.

10-minute exercise: Opportunity potential assessment

Step 1Pick a real example: the next time you assess marketing potential of new and existing store locations.
Step 2Fill in [Opportunity] and [Data] with the real details, then run the prompt.
Step 3Open two of the sources it gives and confirm the key claim before you use it.

AI can invent sources and citations. Open every link and confirm it says what the AI claims.

Importance 3.2/5 · O*NET work activity: Evaluate potential of products, technologies, or resources..

These stay human 8

They need your hands, your presence or your accountable judgment. Lean into them: they get more valuable as routine work is automated.

📏 Measured in this job (O*NET work context): Contact with others: constant contact with others · Dealing with the public: extremely important · Face-to-face discussions: every day · Impact of decisions: important results

Oversee regional and local sales managers and their staffs.

Daily

Leading people runs on trust. AI can prep the paperwork around it.

Show prep prompt & steps

Where AI still helps: AI can prep the paperwork around leading: meeting agendas, feedback drafts, rotas, briefings and difficult-conversation rehearsals.

Prep prompt

I work as a sales manager. Part of my job is to oversee regional and local sales managers and their staffs.

Context: The work draws on sales and marketing, administration and management and personnel and human resources.
Team: [describe]
Issue or goal: [performance, change, priority]

Help me prepare: the key message in 2 sentences, what good looks like, how people might react and how I'll respond, and one thing I'll check next week.

10-minute exercise: Supervising employees

Step 1Pick a real example: the next time you oversee regional and local sales managers and their staffs (today).
Step 2Fill in [Team] and [Issue or goal] with the real details, then run the prompt.
Step 3Follow through on what you said you'd check.

Importance 4.7/5 · core task · O*NET work activity: Supervise employees..

Direct and coordinate activities involving sales of manufactured products, services, commodities, real estate, or other subjects of sale.

Weekly

Leading people runs on trust. AI can prep the paperwork around it.

Show prep prompt & steps

Where AI still helps: AI can prep the paperwork around leading: meeting agendas, feedback drafts, rotas, briefings and difficult-conversation rehearsals.

Prep prompt

I work as a sales manager. Part of my job is to direct and coordinate activities involving sales of manufactured products, services, commodities, real estate, or other subjects of sale.

Context: The work draws on sales and marketing, administration and management and personnel and human resources.
Department: [sales, marketing, service]
Goal: [describe]

Help me prepare: the key message in 2 sentences, what good looks like, how people might react and how I'll respond, and one thing I'll check next week.

10-minute exercise: Directing sales or service

Step 1Pick a real example: the next time you direct and coordinate activities involving sales of manufactured products, services (this week).
Step 2Fill in [Department] and [Goal] with the real details, then run the prompt.
Step 3Afterward, note one thing people responded to and one thing you'd change.

Importance 4.0/5 · core task · O*NET work activity: Direct sales, marketing, or customer service activities..

Plan and direct staffing, training, and performance evaluations to develop and control sales and service programs.

Monthly

Your accountable call. Use AI as a sounding board beforehand.

Show prep prompt & steps

Where AI still helps: Use AI as a sounding board before you decide. Ask it to argue the other side, list what you might be overlooking, or organize the evidence.

Prep prompt

I work as a sales manager. Part of my job is to plan and direct staffing, training, and performance evaluations to develop and control sales and service programs.

Context: The work draws on sales and marketing, administration and management and personnel and human resources.
Role: [job]
Evidence: [goals, results, examples, no names]

Organize the evidence by goal, draft balanced talking points, and questions to ask the employee. Point out where my evidence is thin.

10-minute exercise: Prepare a performance review

Step 1Pick a real example: the next time you plan and direct staffing.
Step 2Fill in [Role] and [Evidence] with the real details, then run the prompt.
Step 3Fill the evidence gaps, then decide the rating yourself.

Importance 4.2/5 · core task · O*NET work activity: Evaluate employee performance.. Also involves: Manage human resources activities..

Prepare budgets and approve budget expenditures.

A few times a year

Your accountable call. Use AI as a sounding board beforehand.

Show prep prompt & steps

Where AI still helps: Use AI as a sounding board before you decide. Ask it to argue the other side, list what you might be overlooking, or organize the evidence.

Prep prompt

I work as a sales manager. Part of my job is to prepare budgets and approve budget expenditures.

Context: The work draws on sales and marketing, administration and management and personnel and human resources.
Request: [budget line, purchase]
Budget status: [remaining, priorities]

Summarize the case for and against approval. Argue the strongest case against my current view and list what extra information would change the decision. I make the final call.

10-minute exercise: Expenditure approval

Step 1Pick a real example: the next time you prepare budgets.
Step 2Fill in [Request] and [Budget status] with the real details, then run the prompt.
Step 3Make the call yourself, then note whether anything it raised changed your mind.

Importance 3.7/5 · core task · O*NET work activity: Approve expenditures.. Also involves: Prepare operational budgets..

Direct, coordinate, and review sales and service accounting and record-keeping, as well as receiving and shipping.

Monthly

Leading people runs on trust. AI can prep the paperwork around it.

Show prep prompt & steps

Where AI still helps: AI can prep the paperwork around leading: meeting agendas, feedback drafts, rotas, briefings and difficult-conversation rehearsals.

Prep prompt

I work as a sales manager. Part of my job is to direct, coordinate, and review sales and service accounting and record-keeping, as well as receiving and shipping.

Context: The work draws on sales and marketing, administration and management and personnel and human resources.
Department: [sales, marketing, service]
Goal: [describe]

Help me prepare: the key message in 2 sentences, what good looks like, how people might react and how I'll respond, and one thing I'll check next week.

10-minute exercise: Directing sales or service

Step 1Pick a real example: the next time you direct, coordinate, and review sales and service accounting.
Step 2Fill in [Department] and [Goal] with the real details, then run the prompt.
Step 3Afterward, note one thing people responded to and one thing you'd change.

Importance 3.1/5 · core task · O*NET work activity: Direct sales, marketing, or customer service activities..

Visit franchised dealers to stimulate interest in establishment or expansion of leasing programs.

Monthly

Human connection. Use AI only before and after, to prepare.

Show prep prompt & steps

Where AI still helps: Use AI before and after, not during. Prepare talking points, practise a hard conversation, or turn your notes into a follow-up.

Prep prompt

I work as a sales manager. Part of my job is to visit franchised dealers to stimulate interest in establishment or expansion of leasing programs.

Context: The work draws on sales and marketing, administration and management and personnel and human resources.
Setting: [reception, conference, meeting]
Who I want to connect with: [type of person]

Prepare conversation starters and how to move to a next step. Then play the contact. Suggest ways to open, phrases to avoid, and how to handle it if things get tense. Then play the other person so I can practice.

10-minute exercise: Relationship-building conversations

Step 1Pick a real example: the next time you visit franchised dealers.
Step 2Fill in [Setting] and [Who I want to connect with] with the real details, then run the prompt.
Step 3Note one personal detail to remember for next time.

Importance 3.5/5 · core task · O*NET work activity: Establish interpersonal business relationships to facilitate work activities..

Direct clerical staff to keep records of export correspondence, bid requests, and credit collections, and to maintain current information on tariffs, licenses, and restrictions.

Monthly

Leading people runs on trust. AI can prep the paperwork around it.

Show prep prompt & steps

Where AI still helps: AI can prep the paperwork around leading: meeting agendas, feedback drafts, rotas, briefings and difficult-conversation rehearsals.

Prep prompt

I work as a sales manager. Part of my job is to direct clerical staff to keep records of export correspondence, bid requests, and credit collections, and to maintain current information on tariffs, licenses, and restrictions.

Context: The work draws on sales and marketing, administration and management and personnel and human resources.
Team: [describe]
Issue or goal: [performance, change, priority]

Help me prepare: the key message in 2 sentences, what good looks like, how people might react and how I'll respond, and one thing I'll check next week.

10-minute exercise: Supervising employees

Step 1Pick a real example: the next time you direct clerical staff.
Step 2Fill in [Team] and [Issue or goal] with the real details, then run the prompt.
Step 3Follow through on what you said you'd check. Confirm the rules against the current official source.

Rules and regulations vary by place and change often. Confirm against the official source before relying on anything.

Importance 3.0/5 · core task · O*NET work activity: Supervise employees..

Direct foreign sales and service outlets of an organization.

Monthly

Leading people runs on trust. AI can prep the paperwork around it.

Show prep prompt & steps

Where AI still helps: AI can prep the paperwork around leading: meeting agendas, feedback drafts, rotas, briefings and difficult-conversation rehearsals.

Prep prompt

I work as a sales manager. Part of my job is to direct foreign sales and service outlets of an organization.

Context: The work draws on sales and marketing, administration and management and personnel and human resources.
Department: [sales, marketing, service]
Goal: [describe]

Help me prepare: the key message in 2 sentences, what good looks like, how people might react and how I'll respond, and one thing I'll check next week.

10-minute exercise: Directing sales or service

Step 1Pick a real example: the next time you direct foreign sales and service outlets of an organization.
Step 2Fill in [Department] and [Goal] with the real details, then run the prompt.
Step 3Afterward, note one thing people responded to and one thing you'd change.

Importance 2.9/5 · O*NET work activity: Direct sales, marketing, or customer service activities..

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Your next moves

Skills to build

From O*NET's ratings of how important each skill is in this job, matched to which part of the work it supports.

Stays human Deepen these

They power the human-led work, which is the part of the job AI can't take over.

  • Active Listeningimportance 4.0/5
    Used in: Guiding, Directing, and Motivating Subordinates
  • Monitoringimportance 3.9/5
    Used in: Guiding, Directing, and Motivating Subordinates
  • Social Perceptivenessimportance 3.9/5
    Used in: Guiding, Directing, and Motivating Subordinates
  • Persuasionimportance 3.9/5
    Used in: Guiding, Directing, and Motivating Subordinates

With AI Use these to work with AI

When AI does the first draft, these are the skills you use to brief it and check what comes back.

  • Speakingimportance 4.0/5
    Used in: Providing Consultation and Advice to Others
  • Critical Thinkingimportance 3.9/5
    Used in: Providing Consultation and Advice to Others
  • Reading Comprehensionimportance 3.9/5
    Used in: Providing Consultation and Advice to Others
  • Judgment and Decision Makingimportance 3.9/5
    Used in: Providing Consultation and Advice to Others

Where you could move

Related jobs from O*NET with the closest skill profile, favouring ones where more of the work stays human. No step down in preparation.

  • Marketing Managers20% human-led · Same preparation · $166,790/yrSkills to build: Operations Analysis
  • First-Line Supervisors of Non-Retail Sales Workers14% human-led · Same preparation · $87,520/yr · usually bachelor's degreeYour skills already line up
  • Chief Executives24% human-led · Needs more preparation · $213,990/yr · usually master's degreeSkills to build: Management of Material Resources, Management of Financial Resources, Judgment and Decision Making

New tasks appearing in this job

O*NET has started tracking 2 new or updated tasks here: 0 AI-ready, 1 AI-assist, 1 stays human. They have no worker ratings yet, so they aren't counted in the bar above.

Coach staff on sales tactics.

New in O*NET

Human connection. Use AI only before and after, to prepare.

Show prep prompt & steps

Where AI still helps: Use AI before and after, not during. Prepare talking points, practise a hard conversation, or turn your notes into a follow-up.

Prep prompt

I work as a sales manager. Part of my job is to coach staff on sales tactics.

Context: The work draws on sales and marketing, administration and management and personnel and human resources.
Who I'm coaching: [staff member, teammate; no names]
Skill or goal: [sales tactic, performance]

Prepare open questions, specific feedback, a practice exercise and a follow-up. Then play the person. Suggest ways to open, phrases to avoid, and how to handle it if things get tense. Then play the other person so I can practice.

10-minute exercise: Coaching conversation

Step 1Pick a real example: the next time you coach staff.
Step 2Fill in [Who I'm coaching] and [Skill or goal] with the real details, then run the prompt.
Step 3Agree one thing they'll try before your next check-in.

New O*NET task (08/2025). O*NET hasn't linked it to work activities yet, so its label comes from similar tasks, such as “Coach client representatives in effective communication with the public or with employees.” (Public Relations Specialists), and was checked by hand. O*NET work activity: Coach others.. Also involves: Clean vehicles or vehicle components.; Counsel clients on mental health or personal achievement..

Establish and monitor staff's sales goals.

New in O*NET

AI does the arithmetic and suggests what to look at; the conclusions are yours.

Show prompt & steps

AI can do the arithmetic, build the spreadsheet formula and suggest what to look at. Deciding what the numbers mean for your situation is still you.

Ready-to-use prompt

I work as a sales manager. Part of my job is to establish and monitor staff's sales goals.

Context: We use Tableau and IBM SPSS Statistics; the work draws on sales and marketing, administration and management and personnel and human resources.
Team or store: [describe]
Sales data: [paste by person, product or day]
Goals: [targets]

Show performance vs goal, trends, and coaching or stock actions. Show your working step by step and give spreadsheet formulas so I can reproduce the numbers.

10-minute exercise: Sales tracking

Step 1Pick a real example: the next time you establish and monitor staff's sales goals.
Step 2Fill in [Team or store], [Sales data] and [Goals] with the real details, then run the prompt.
Step 3Pick one action and check results next week.

AI makes arithmetic mistakes. Recompute anything that matters with a spreadsheet formula.

New O*NET task (08/2025). O*NET hasn't linked it to work activities yet, so its label comes from similar tasks, such as “Monitor sales staff performance to ensure that goals are met.” (First-Line Supervisors of Non-Retail Sales Workers), and was checked by hand. O*NET work activity: Monitor sales activities.. Also involves: Establish treatment goals.; Supervise sales or support personnel..

Getting into this job

Bachelor's degree is most common (71% of workers)

  • Certificate or some college 19%
  • Associate's 5%
  • Bachelor's 71%
  • Graduate degree 5%
  • On-the-job training: 1–3 months
  • Related experience: 4–6 years

What workers in this job report, from O*NET surveys (typical values).

Software in this job

In-demand tools from O*NET. Many now have AI built in, so check what yours can do before adding a new tool.

Adobe AcrobatAdobe Creative Cloud softwareBentley MicroStationEclipse IDEFacebookGoogle AnalyticsGoogle DocsHubSpot softwareHypertext markup language HTMLIBM SPSS StatisticsMarketo Marketing AutomationMicrosoft Access