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O*NET detailed work activity

Advise customers on technical or procedural issues

AI-assistAnswer questions 9 jobs9 tasks

Build a personal answer bank with AI for the questions you get every day. In the moment, the human touch and the judgment about exceptions are yours.

Part of Advise others on products or services, under the O*NET work activity group Providing Consultation and Advice to Others. Individual tasks below can carry a different label when their own wording calls for it (0 AI-ready, 9 AI-assist, 0 stays human).

Tasks built on this activity