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How a medical assistant can use AI, task by task

O*NET 31-9092.00: Medical AssistantsMedian pay $45,690/year (BLS, May 2025)20 tasksJob Zone 3: Medium preparation

Perform administrative and certain clinical duties under the direction of a physician. Administrative duties may include scheduling appointments, maintaining medical records, billing, and coding information for insurance purposes. Clinical duties may include taking and recording vital signs and medical histories, preparing patients for examination, drawing blood, and administering medications as directed by physician.

Type your own title and every prompt on this page updates to match. Also called: Certified Medical Assistant (CMA), Chiropractor Assistant, Clinical Medical Assistant, Doctor's Assistant, Health Assistant, Ophthalmic Assistant, Ophthalmological Assistant, Optometric Assistant, Outpatient Surgery Assistant, Registered Medical Assistant (RMA).

Where AI fits in this job

AI-ready 7%AI-assist 26%Stays human 67%

Share of the job's tasks, weighted by how important and how frequent each task is (O*NET ratings). 1 AI-ready, 5 AI-assist and 14 human-led tasks out of 20. This measures where AI can help, not whether the job will disappear.

Information & paperwork
Thinking & planning
People & communication
Leading & teaching
Hands-on & physical

Shape of the job: importance of each kind of work activity (O*NET, 1 to 5).

💪 Lean into these

Core tasks that stay human. These skills get more valuable as the routine work gets automated.

  1. Prepare treatment rooms for patient examinations, keeping the rooms neat and clean.Hands-on work · Several times a day
  2. Show patients to examination rooms and prepare them for the physician.Hands-on care · Several times a day
  3. Explain treatment procedures, medications, diets, or physicians' instructions to patients.Be there for people · Several times a day

🔒 Many of these tasks involve people's information. Remove names and identifying details before using AI, or use only a tool your employer has approved.

AI can draft these 1

AI produces a usable first pass. You review it, fix it and own it.

Perform general office duties, such as answering telephones, taking dictation, or completing insurance forms.

Several times a day

AI handles forms, records and routine paperwork for you to verify.

Show prompt & steps

Forms, records, data entry, scheduling and routine paperwork are where AI saves the most time. It drafts, sorts, extracts and reformats while you verify.

Ready-to-use prompt

I work as a medical assistant. Part of my job is to perform general office duties, such as answering telephones, taking dictation, or completing insurance forms.

Context: We use Epic Systems and MEDITECH software.
Tasks: [registration, calls, forms]
Rules: [privacy]

Make task checklists and phone scripts. Point out anything missing or inconsistent and suggest a template I can reuse.

10-minute exercise: Medical office tasks

Step 1Pick a real example: the next time you perform general office duties.
Step 2Fill in [Tasks] and [Rules] with the real details, then run the prompt.
Step 3Save the template and use it on the next one. Time both.

Personal, financial and health data shouldn't go into AI tools unless your employer has approved one for it.

Importance 4.5/5 · core task · O*NET work activity: Perform clerical work in medical settings.. Also involves: Process medical billing information..

AI can help you prep these 5

AI speeds up the prep, drafting or thinking. The core of the task is still yours.

Interview patients to obtain medical information and measure their vital signs, weight, and height.

Several times a day

AI helps you prepare questions; the listening is yours.

Show prompt & steps

Use AI to prepare better questions and to organize your notes afterward. Listening to the person in front of you is yours.

Ready-to-use prompt

I work as a medical assistant. Part of my job is to interview patients to obtain medical information and measure their vital signs, weight, and height.

Context: We use Epic Systems and MEDITECH software; the work draws on medicine and dentistry, administrative and therapy and counseling.
Setting: [unit, care type]
What to capture: [history, needs, feelings]

Write a gentle admission question flow, follow-ups, and what to escalate. No patient data. Order the questions sensibly, add follow-ups for vague answers, and give me a note-taking template.

10-minute exercise: Admission interview

Step 1Pick a real example: the next time you interview patients. Leave out names and identifying details.
Step 2Fill in [Setting] and [What to capture] with the real details, then run the prompt.
Step 3Use one new question and note how the patient responded.

Don't record people or paste their answers into AI without consent and your employer's approval.

Importance 4.8/5 · core task · O*NET work activity: Interview patients to gather medical information.. Also involves: Assess physical conditions of patients to aid in diagnosis or treatment..

Record patients' medical history, vital statistics, or information such as test results in medical records.

Several times a day

AI drafts the structure and wording; the specifics and sign-off are yours.

Show prompt & steps

AI can draft the structure and standard wording. The specifics, the judgment calls and the sign-off are yours.

Ready-to-use prompt

I work as a medical assistant. Part of my job is to record patients' medical history, vital statistics, or information such as test results in medical records.

Context: We use Epic Systems and MEDITECH software.
Measurements: [intake/output, doses, vital signs]
Format: [chart fields]

Design a quick recording template and the thresholds to report. Use plain language and headings where they help, and mark anything you had to guess with [CHECK].

10-minute exercise: Recording measurements

Step 1Pick a real example: the next time you record patients' medical history, vital statistics and information. Leave out names and identifying details.
Step 2Fill in [Measurements] and [Format] with the real details, then run the prompt.
Step 3Check thresholds against your care plan or protocol.

AI will happily make up numbers, names and dates. Every fact in the draft needs checking against your source.

Importance 4.7/5 · core task · O*NET work activity: Record vital statistics or other health information..

Schedule appointments for patients.

Several times a day

AI preps the paperwork; approving and paying stay with you.

📊 Real AI use (Anthropic Economic Index, Apr 2026 to May 2026): AI completed the task directly in 80% of those conversations; the rest were back-and-forth with the person.

Show prompt & steps

AI can prep the paperwork, extract details from documents and make checklists. Approving, paying and verifying stay with you.

Ready-to-use prompt

I work as a medical assistant. Part of my job is to schedule appointments for patients.

Context: We use Epic Systems and MEDITECH software.
Procedures: [types, durations, prep]
Resources: [rooms, staff]

Design a scheduling template and prep instructions. No patient details. Point out anything missing or inconsistent and suggest a template I can reuse.

10-minute exercise: Patient scheduling template

Step 1Pick a real example: the next time you schedule appointments. Leave out names and identifying details.
Step 2Fill in [Procedures] and [Resources] with the real details, then run the prompt.
Step 3Save the template and use it on the next one. Time both.

Personal, financial and health data shouldn't go into AI tools unless your employer has approved one for it.

Importance 4.2/5 · core task · O*NET work activity: Schedule patient procedures or appointments..

Contact medical facilities or departments to schedule patients for tests or admission.

Daily

AI preps the paperwork; approving and paying stay with you.

Show prompt & steps

AI can prep the paperwork, extract details from documents and make checklists. Approving, paying and verifying stay with you.

Ready-to-use prompt

I work as a medical assistant. Part of my job is to contact medical facilities or departments to schedule patients for tests or admission.

Context: We use Epic Systems and MEDITECH software.
Procedures: [types, durations, prep]
Resources: [rooms, staff]

Design a scheduling template and prep instructions. No patient details. Point out anything missing or inconsistent and suggest a template I can reuse.

10-minute exercise: Patient scheduling template

Step 1Pick a real example: the next time you contact medical facilities or departments (today). Leave out names and identifying details.
Step 2Fill in [Procedures] and [Resources] with the real details, then run the prompt.
Step 3Save the template and use it on the next one. Time both.

Personal, financial and health data shouldn't go into AI tools unless your employer has approved one for it.

Importance 4.0/5 · core task · O*NET work activity: Schedule patient procedures or appointments..

Keep financial records or perform other bookkeeping duties, such as handling credit or collections or mailing monthly statements to patients.

Daily

AI preps the paperwork; approving and paying stay with you.

Show prompt & steps

AI can prep the paperwork, extract details from documents and make checklists. Approving, paying and verifying stay with you.

Ready-to-use prompt

I work as a medical assistant. Part of my job is to keep financial records or perform other bookkeeping duties, such as handling credit or collections or mailing monthly statements to patients.

Context: We use Epic Systems and MEDITECH software.
Claims: [insurance, medical]
Details: [describe, no identifiers]

Organize claim fields and a checklist. Point out anything missing or inconsistent and suggest a template I can reuse.

10-minute exercise: Billing and claims

Step 1Pick a real example: the next time you keep financial records (today). Leave out names and identifying details.
Step 2Fill in [Claims] and [Details] with the real details, then run the prompt.
Step 3Save the template and use it on the next one. Time both. Recompute every total yourself.

Personal, financial and health data shouldn't go into AI tools unless your employer has approved one for it.

Double-check every number. AI can make arithmetic and rounding mistakes.

Importance 3.6/5 · O*NET work activity: Process medical billing information..

These stay human 14

They need your hands, your presence or your accountable judgment. Lean into them: they get more valuable as routine work is automated.

📏 Measured in this job (O*NET work context): Contact with others: constant contact with others · Physical closeness to others: moderately close (at arm's length) · Face-to-face discussions: once a week or more but not every day · Dealing with the public: very important

Prepare treatment rooms for patient examinations, keeping the rooms neat and clean.

Several times a day

Physical, in-person work. AI helps with checklists and write-ups.

Show prep prompt & steps

Where AI still helps: AI helps around the job: decoding manuals and instructions, pre-job checklists, calculations and writing up what you did afterward.

Prep prompt

I work as a medical assistant. Part of my job is to prepare treatment rooms for patient examinations, keeping the rooms neat and clean.

Context: The work draws on medicine and dentistry, administrative and therapy and counseling.
Room type: [patient room, exam room]
Infection control rules: [your facility policy]

Make a cleaning sequence (clean to dirty, high to low) with products and contact times. Include the tools, materials and safety steps, the measurements or settings to double-check, and a 3-line template for logging the job. Flag anything to confirm in the manufacturer's manual.

10-minute exercise: Patient room cleaning

Step 1Pick a real example: the next time you prepare treatment rooms. Leave out names and identifying details.
Step 2Fill in [Room type] and [Infection control rules] with the real details, then run the prompt.
Step 3Check it against the manufacturer's manual and your site rules, and add the steps only experience teaches.

Importance 4.7/5 · core task · O*NET work activity: Clean patient rooms or patient treatment rooms.. Also involves: Prepare patient treatment areas for use..

Show patients to examination rooms and prepare them for the physician.

Several times a day

Hands-on care. AI only helps with prep, explanations and paperwork.

Show prep prompt & steps

Where AI still helps: AI can help around the care: plain-language explanations for patients, study and revision, checklists and paperwork drafts. Use only tools your employer has approved for health information.

Prep prompt

I work as a medical assistant. Part of my job is to show patients to examination rooms and prepare them for the physician.

Context: The work draws on medicine and dentistry, administrative and therapy and counseling.
Procedure: [MRI, surgery]
Prep steps: [leads, shaving]

List prep checklist. Keep it free of any patient details, add plain-language wording I can use with people, and list the warning signs that mean I should escalate.

10-minute exercise: Patient prep for procedures

Step 1Pick a real example: the next time you show patients. Leave out names and identifying details.
Step 2Fill in [Procedure] and [Prep steps] with the real details, then run the prompt.
Step 3Compare it line by line with your protocol. Your protocol always wins.

Importance 4.6/5 · core task · O*NET work activity: Prepare patients physically for medical procedures.. Also involves: Move patients to or from treatment areas..

Explain treatment procedures, medications, diets, or physicians' instructions to patients.

Several times a day

Human connection. Use AI only before and after, to prepare.

Show prep prompt & steps

Where AI still helps: Use AI before and after, not during. Prepare talking points, practise a hard conversation, or turn your notes into a follow-up.

Prep prompt

I work as a medical assistant. Part of my job is to explain treatment procedures, medications, diets, or physicians' instructions to patients.

Context: The work draws on medicine and dentistry, administrative and therapy and counseling.
Instructions: [post-op, medical instructions]
Who: [patient, family]

Write plain-language instructions and a teach-back script. Then play the patient. Suggest ways to open, phrases to avoid, and how to handle it if things get tense. Then play the other person so I can practice.

10-minute exercise: Explain instructions

Step 1Pick a real example: the next time you explain treatment procedures, medications and diets. Leave out names and identifying details.
Step 2Fill in [Instructions] and [Who] with the real details, then run the prompt.
Step 3After the real conversation, write down what worked so you can reuse it.

📊 People already use AI around this task (Anthropic Economic Index, Apr 2026 to May 2026). The task itself stays human-led.

Importance 4.7/5 · core task · O*NET work activity: Explain technical medical information to patients..

Clean and sterilize instruments and dispose of contaminated supplies.

Daily

Physical, in-person work. AI helps with checklists and write-ups.

Show prep prompt & steps

Where AI still helps: AI helps around the job: decoding manuals and instructions, pre-job checklists, calculations and writing up what you did afterward.

Prep prompt

I work as a medical assistant. Part of my job is to clean and sterilize instruments and dispose of contaminated supplies.

Context: The work draws on medicine and dentistry, administrative and therapy and counseling.
Waste type: [sharps, bodily fluids, infectious]
Rules: [facility policy, regulations]

Make a handling and disposal checklist with PPE. Include the tools, materials and safety steps, the measurements or settings to double-check, and a 3-line template for logging the job. Flag anything to confirm in the manufacturer's manual.

10-minute exercise: Biomedical waste handling

Step 1Pick a real example: the next time you clean and sterilize instruments (today).
Step 2Fill in [Waste type] and [Rules] with the real details, then run the prompt.
Step 3Check it against the manufacturer's manual and your site rules, and add the steps only experience teaches.

Importance 4.8/5 · core task · O*NET work activity: Dispose of biomedical waste in accordance with standards.. Also involves: Clean medical equipment..

Help physicians examine and treat patients, handing them instruments or materials or performing such tasks as giving injections or removing sutures.

Daily

Hands-on care. AI only helps with prep, explanations and paperwork.

Show prep prompt & steps

Where AI still helps: AI can help around the care: plain-language explanations for patients, study and revision, checklists and paperwork drafts. Use only tools your employer has approved for health information.

Prep prompt

I work as a medical assistant. Part of my job is to help physicians examine and treat patients, handing them instruments or materials or performing such tasks as giving injections or removing sutures.

Context: The work draws on medicine and dentistry, administrative and therapy and counseling.
Procedure: [dental, minor procedure]
Setup: [instruments, materials]

List setup, sequence and emergency steps. Keep it free of any patient details, add plain-language wording I can use with people, and list the warning signs that mean I should escalate.

10-minute exercise: Chairside assisting prep

Step 1Pick a real example: the next time you help physicians examine (today). Leave out names and identifying details.
Step 2Fill in [Procedure] and [Setup] with the real details, then run the prompt.
Step 3Compare it line by line with your protocol. Your protocol always wins.

Importance 4.6/5 · core task · O*NET work activity: Assist practitioners to perform medical procedures.. Also involves: Give medications or immunizations.; Administer basic health care or medical treatments..

Authorize drug refills and provide prescription information to pharmacies.

Several times a day

Your accountable call. Use AI as a sounding board beforehand.

Show prep prompt & steps

Where AI still helps: Use AI as a sounding board before you decide. Ask it to argue the other side, list what you might be overlooking, or organize the evidence.

Prep prompt

I work as a medical assistant. Part of my job is to authorize drug refills and provide prescription information to pharmacies.

Context: The work draws on medicine and dentistry, administrative and therapy and counseling.
Request: [refill]
Rules: [protocol]

List checks before authorizing. Argue the strongest case against my current view and list what extra information would change the decision. I make the final call.

10-minute exercise: Refill authorization check

Step 1Pick a real example: the next time you authorize drug refills.
Step 2Fill in [Request] and [Rules] with the real details, then run the prompt.
Step 3Make the call yourself, then note whether anything it raised changed your mind.

Importance 4.4/5 · core task · O*NET work activity: Control prescription refills or authorizations..

Greet and log in patients arriving at office or clinic.

Several times a day

Human connection. Use AI only before and after, to prepare.

Show prep prompt & steps

Where AI still helps: Use AI before and after, not during. Prepare talking points, practise a hard conversation, or turn your notes into a follow-up.

Prep prompt

I work as a medical assistant. Part of my job is to greet and log in patients arriving at office or clinic.

Context: The work draws on medicine and dentistry, administrative and therapy and counseling.
Setting: [clinic, store, office]
What comes next: [check-in, finding items]

Write warm greetings and how to handle busy moments. Then play a visitor. Suggest ways to open, phrases to avoid, and how to handle it if things get tense. Then play the other person so I can practice.

10-minute exercise: Greeting script

Step 1Pick a real example: the next time you greet and log in patients. Leave out names and identifying details.
Step 2Fill in [Setting] and [What comes next] with the real details, then run the prompt.
Step 3After the real conversation, write down what worked so you can reuse it.

Importance 4.6/5 · core task · O*NET work activity: Greet customers, patrons, or visitors.. Also involves: Provide customer service to clients or users..

Prepare and administer medications as directed by a physician.

Daily

Hands-on care. AI only helps with prep, explanations and paperwork.

Show prep prompt & steps

Where AI still helps: AI can help around the care: plain-language explanations for patients, study and revision, checklists and paperwork drafts. Use only tools your employer has approved for health information.

Prep prompt

I work as a medical assistant. Part of my job is to prepare and administer medications as directed by a physician.

Context: The work draws on medicine and dentistry, administrative and therapy and counseling.
Setting: [home health, facility]
Medication routes: [oral, other]

List the rights of medication administration and documentation. No patient details. Keep it free of any patient details, add plain-language wording I can use with people, and list the warning signs that mean I should escalate.

10-minute exercise: Medication administration check

Step 1Pick a real example: the next time you prepare and administer medications (today).
Step 2Fill in [Setting] and [Medication routes] with the real details, then run the prompt.
Step 3Compare it line by line with your protocol. Your protocol always wins.

Importance 4.5/5 · core task · O*NET work activity: Give medications or immunizations..

Perform routine laboratory tests and sample analyses.

Daily

Hands-on care. AI only helps with prep, explanations and paperwork.

Show prep prompt & steps

Where AI still helps: AI can help around the care: plain-language explanations for patients, study and revision, checklists and paperwork drafts. Use only tools your employer has approved for health information.

Prep prompt

I work as a medical assistant. Part of my job is to perform routine laboratory tests and sample analyses.

Context: The work draws on medicine and dentistry, administrative and therapy and counseling.
Test: [describe]
Purpose: [what it shows]

Write a patient explanation, prep checklist and warning signs. Keep it free of any patient details, add plain-language wording I can use with people, and list the warning signs that mean I should escalate.

10-minute exercise: Diagnostic test prep

Step 1Pick a real example: the next time you perform routine laboratory tests (today).
Step 2Fill in [Test] and [Purpose] with the real details, then run the prompt.
Step 3Compare it line by line with your protocol. Your protocol always wins.

Importance 4.6/5 · core task · O*NET work activity: Conduct diagnostic tests to determine patient health..

Inventory and order medical, lab, or office supplies or equipment.

Daily

Physical, in-person work. AI helps with checklists and write-ups.

Show prep prompt & steps

Where AI still helps: AI helps around the job: decoding manuals and instructions, pre-job checklists, calculations and writing up what you did afterward.

Prep prompt

I work as a medical assistant. Part of my job is to inventory and order medical, lab, or office supplies or equipment.

Context: The work draws on medicine and dentistry, administrative and therapy and counseling.
Supplies: [lab, treatment]
Par levels: [describe]

Plan count and reorder. Include the tools, materials and safety steps, the measurements or settings to double-check, and a 3-line template for logging the job. Flag anything to confirm in the manufacturer's manual.

10-minute exercise: Medical supply count

Step 1Pick a real example: the next time you inventory and order medical, lab and office supplies or equipment (today).
Step 2Fill in [Supplies] and [Par levels] with the real details, then run the prompt.
Step 3Check it against the manufacturer's manual and your site rules, and add the steps only experience teaches.

Importance 4.1/5 · core task · O*NET work activity: Inventory medical supplies or equipment..

Collect blood, tissue, or other laboratory specimens, log the specimens, and prepare them for testing.

Daily

Physical, in-person work. AI helps with checklists and write-ups.

Show prep prompt & steps

Where AI still helps: AI helps around the job: decoding manuals and instructions, pre-job checklists, calculations and writing up what you did afterward.

Prep prompt

I work as a medical assistant. Part of my job is to collect blood, tissue, or other laboratory specimens, log the specimens, and prepare them for testing.

Context: The work draws on medicine and dentistry, administrative and therapy and counseling.
Specimen: [blood, urine, tissue, swab]
Protocol: [your facility's steps]

Make a checklist: identification, collection, labelling, storage and transport. No patient details. Include the tools, materials and safety steps, the measurements or settings to double-check, and a 3-line template for logging the job. Flag anything to confirm in the manufacturer's manual.

10-minute exercise: Specimen collection refresher

Step 1Pick a real example: the next time you collect blood and tissue (today).
Step 2Fill in [Specimen] and [Protocol] with the real details, then run the prompt.
Step 3Compare every step with your facility protocol.

Importance 4.7/5 · core task · O*NET work activity: Collect biological specimens from patients.. Also involves: Record vital statistics or other health information..

Operate x-ray, electrocardiogram (EKG), or other equipment to administer routine diagnostic tests.

Weekly

Hands-on care. AI only helps with prep, explanations and paperwork.

Show prep prompt & steps

Where AI still helps: AI can help around the care: plain-language explanations for patients, study and revision, checklists and paperwork drafts. Use only tools your employer has approved for health information.

Prep prompt

I work as a medical assistant. Part of my job is to operate x-ray, electrocardiogram (EKG), or other equipment to administer routine diagnostic tests.

Context: The work draws on medicine and dentistry, administrative and therapy and counseling.
Equipment: [monitor, line, device]
Procedure: [describe]

List set-up and checks. Keep it free of any patient details, add plain-language wording I can use with people, and list the warning signs that mean I should escalate.

10-minute exercise: Medical equipment use

Step 1Pick a real example: the next time you operate x-ray and electrocardiogram (EKG) (this week).
Step 2Fill in [Equipment] and [Procedure] with the real details, then run the prompt.
Step 3Compare it line by line with your protocol. Your protocol always wins.

Importance 4.0/5 · core task · O*NET work activity: Operate medical equipment..

Set up medical laboratory equipment.

Weekly

Hands-on care. AI only helps with prep, explanations and paperwork.

Show prep prompt & steps

Where AI still helps: AI can help around the care: plain-language explanations for patients, study and revision, checklists and paperwork drafts. Use only tools your employer has approved for health information.

Prep prompt

I work as a medical assistant. Part of my job is to set up medical laboratory equipment.

Context: The work draws on medicine and dentistry, administrative and therapy and counseling.
Equipment: [oxygen, x-ray, supplies]
Procedure: [describe]

List set-up and safety checks. Keep it free of any patient details, add plain-language wording I can use with people, and list the warning signs that mean I should escalate.

10-minute exercise: Treatment equipment set-up

Step 1Pick a real example: the next time you set up medical laboratory equipment (this week).
Step 2Fill in [Equipment] and [Procedure] with the real details, then run the prompt.
Step 3Compare it line by line with your protocol. Your protocol always wins.

Importance 3.7/5 · core task · O*NET work activity: Prepare medical instruments or equipment for use..

Change dressings on wounds.

Weekly

Hands-on care. AI only helps with prep, explanations and paperwork.

Show prep prompt & steps

Where AI still helps: AI can help around the care: plain-language explanations for patients, study and revision, checklists and paperwork drafts. Use only tools your employer has approved for health information.

Prep prompt

I work as a medical assistant. Part of my job is to change dressings on wounds.

Context: The work draws on medicine and dentistry, administrative and therapy and counseling.
Situations: [cuts, sprains, splints]
Setting: [describe]

Summarize steps and when to escalate. Keep it free of any patient details, add plain-language wording I can use with people, and list the warning signs that mean I should escalate.

10-minute exercise: First aid and dressing refresher

Step 1Pick a real example: the next time you change dressings (this week).
Step 2Fill in [Situations] and [Setting] with the real details, then run the prompt.
Step 3Compare it line by line with your protocol. Your protocol always wins.

Importance 4.4/5 · core task · O*NET work activity: Apply bandages, dressings, or splints..

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Your next moves

Skills to build

From O*NET's ratings of how important each skill is in this job, matched to which part of the work it supports.

Stays human Deepen these

They power the human-led work, which is the part of the job AI can't take over.

  • Social Perceptivenessimportance 4.0/5
    Used in: Assisting and Caring for Others
  • Active Listeningimportance 3.9/5
    Used in: Assisting and Caring for Others
  • Speakingimportance 3.9/5
    Used in: Assisting and Caring for Others
  • Monitoringimportance 3.5/5
    Used in: Assisting and Caring for Others

With AI Use these to work with AI

When AI does the first draft, these are the skills you use to brief it and check what comes back.

  • Reading Comprehensionimportance 3.8/5
    Used in: Performing Administrative Activities
  • Time Managementimportance 3.0/5
    Used in: Scheduling Work and Activities
  • Writingimportance 3.4/5
    Used in: Performing Administrative Activities

Where you could move

Related jobs from O*NET with the closest skill profile, favouring ones where more of the work stays human. No step down in preparation.

Getting into this job

Post-secondary certificate is most common (45% of workers)

  • High school or less 21%
  • Certificate or some college 62%
  • Bachelor's 17%
  • On-the-job training: 1–3 months
  • Related experience: 6–12 months

What workers in this job report, from O*NET surveys (typical values). Some of these estimates are lower precision.

Software in this job

In-demand tools from O*NET. Many now have AI built in, so check what yours can do before adding a new tool.

eClinicalWorks EHR softwareEpic SystemsIntuit QuickBooksMEDITECH softwareMicrosoft AccessMicrosoft ExcelMicrosoft Office softwareMicrosoft OutlookMicrosoft PowerPointMicrosoft SharePointMicrosoft Word