Home › Work activities › Provide notifications to customers or patrons
O*NET detailed work activityProvide notifications to customers or patrons
AI-assistAnswer questions
12 jobs14 tasks
Build a personal answer bank with AI for the questions you get every day. In the moment, the human touch and the judgment about exceptions are yours.
Part of Provide information to guests, clients, or customers, under the O*NET work activity group Communicating with People Outside the Organization. Individual tasks below can carry a different label when their own wording calls for it (0 AI-ready, 14 AI-assist, 0 stays human).
Tasks built on this activity
- Locate and notify customers of delinquent accounts by mail, telephone, or personal visits to solicit payment.
- Correspond with insured or agent to obtain information or to inform them of account status or changes.
- Leave notices telling patrons where to collect mail that could not be delivered.
- Contact customers by mail, telephone, or in person concerning acceptance or rejection of applications.
- Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments.
- Inform customers by mail or telephone of order information, such as unit prices, shipping dates, and any anticipated delays.
- Contact customers or travel agents to advise them of travel conveyance changes or to confirm reservations.
- Notify consignees, passengers, or customers of freight or baggage arrival and arrange for delivery.
- Page guests in hotel lobbies, dining rooms, or other areas.
- Use telephone to deliver verbal messages.
- Provide customers with change of address cards and other forms.
- Page individuals wanted at the box office.
- Announce arrival and departure information, using public address systems.
- Enroll individuals to participate in programs and notify them of their acceptance.