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How a legal support worker can use AI, task by task

O*NET 23-2099.00: Legal Support Workers, All Other15 common activities

All legal support workers not listed separately.

How this page is built: O*NET doesn't publish a task list for this catch-all occupation. This playbook is built from the related occupations it groups together: the work activities most of them share, classified the same way as every other task on the site. For a full task list, see Paralegals and Legal Assistants, Title Examiners, Abstractors, and Searchers.
Type your own title and every prompt on this page updates to match. Also called: —.

Where AI fits in this job

AI-ready 44%AI-assist 34%Stays human 22%

Share of the job's common activities across related occupations, weighted by how important and how frequent each task is (O*NET ratings). 7 AI-ready, 5 AI-assist and 3 human-led tasks out of 15. This measures where AI can help, not whether the job will disappear.

Shape of the job: importance of each kind of work activity (O*NET, 1 to 5).

🗓 Start here on Monday

The most frequent, most important tasks where AI can help right away.

  1. Prepare legal documents.Write it up · Several times a day
  2. Evaluate information related to legal matters in public or personal records.Look into it · Daily
  3. Research relevant legal materials to aid decision making.Look into it · Daily

💪 Lean into these

Core tasks that stay human. These skills get more valuable as the routine work gets automated.

  1. Meet with individuals involved in legal processes to provide information and clarify issues.Be there for people · Daily
  2. Confer with court staff to clarify information.Be there for people · Daily
  3. Collect evidence for legal proceedings.Watch & inspect · Daily

AI can draft these 7

AI produces a usable first pass. You review it, fix it and own it.

Prepare legal documents.

Several times a dayIn 2 related jobs

AI writes the first draft from your notes; you check every fact.

Show prompt & steps

Give AI your rough notes, numbers or last version and it will turn them into a clean, well-structured first draft. You check every fact and figure before it goes anywhere.

Ready-to-use prompt

I work as a legal support worker. Part of my job is to prepare legal documents.

Context: We use Adobe Acrobat and Microsoft SharePoint.
Document: [will, deed, brief, contract]
Facts and instructions: [paste, no client names]

Draft a structure and first draft, marking every legal point to verify with [CHECK]. Use plain language and headings where they help, and mark anything you had to guess with [CHECK].

10-minute exercise: Legal document first draft

Step 1Pick a real example: the next time you prepare legal documents.
Step 2Fill in [Document] and [Facts and instructions] with the real details, then run the prompt.
Step 3A lawyer must review and verify every citation and clause. Confirm the rules against the current official source.

AI will happily make up numbers, names and dates. Every fact in the draft needs checking against your source.

Rules and regulations vary by place and change often. Confirm against the official source before relying on anything.

Importance 4.5/5 · O*NET work activity: Prepare legal documents..

Read documents to gather technical information.

Several times a day

AI pulls out what matters from long documents in seconds.

Show prompt & steps

Paste a long document, manual or policy into AI and ask for the parts that matter to you. You get a summary in seconds, then you read the key sections it points you to.

Ready-to-use prompt

I work as a legal support worker. Part of my job is to read documents to gather technical information.

Context: The work draws on law and government, administrative and computers and electronics.
Document: [paste the contract, regulation, manual or report section]
Why I'm reading it: [decision or task it feeds]

Give me a 5-bullet summary, the requirements or obligations it creates, key numbers and dates, and terms I should look up. Quote the source sentence for each point.

10-minute exercise: Get the key points from technical reading

Step 1Pick a real example: the next time you read documents to gather technical information.
Step 2Paste it into [Document] and say what you need it for in [Why I'm reading it].
Step 3Verify two quotes against the original and note anything important it skipped.

Remove names and private details before pasting, and check your employer's rules on what you can share with AI tools.

Importance 4.5/5 · O*NET work activity: Read documents to gather technical information..

Update computer database information.

Several times a day

AI handles forms, records and routine paperwork for you to verify.

Show prompt & steps

Forms, records, data entry, scheduling and routine paperwork are where AI saves the most time. It drafts, sorts, extracts and reformats while you verify.

Ready-to-use prompt

I work as a legal support worker. Part of my job is to update computer database information.

Context: We use Intuit QuickBooks and Tax software.
Database: [GIS, production]
Change: [describe]

List steps and verification queries. Point out anything missing or inconsistent and suggest a template I can reuse.

10-minute exercise: Database update procedure

Step 1Pick a real example: the next time you update computer database information.
Step 2Fill in [Database] and [Change] with the real details, then run the prompt.
Step 3Back up before changes and verify after.

Personal, financial and health data shouldn't go into AI tools unless your employer has approved one for it.

Importance 4.5/5 · O*NET work activity: Update computer database information..

Enter information into databases or software programs.

Several times a day

AI handles forms, records and routine paperwork for you to verify.

Show prompt & steps

Forms, records, data entry, scheduling and routine paperwork are where AI saves the most time. It drafts, sorts, extracts and reformats while you verify.

Ready-to-use prompt

I work as a legal support worker. Part of my job is to enter information into databases or software programs.

Context: We use Intuit QuickBooks and Tax software.
Data: [sales, records]
System: [software]

Design an entry template and checks. Point out anything missing or inconsistent and suggest a template I can reuse.

10-minute exercise: Data entry template

Step 1Pick a real example: the next time you enter information.
Step 2Fill in [Data] and [System] with the real details, then run the prompt.
Step 3Save the template and use it on the next one. Time both.

Personal, financial and health data shouldn't go into AI tools unless your employer has approved one for it.

Importance 4.5/5 · O*NET work activity: Enter information into databases or software programs..

Search files, databases or reference materials to obtain needed information.

Daily

AI maps out the topic and options; confirm with real sources.

Show prompt & steps

AI is a fast research assistant. Ask it to map out a topic, compare options or list what to check. Use a tool with web search and ask for its sources.

Ready-to-use prompt

I work as a legal support worker. Part of my job is to search files, databases or reference materials to obtain needed information.

Context: We use Thomson Reuters Westlaw and LexisNexis; the work draws on law and government, administrative and computers and electronics.
What I need: [the specific information]
Where I can search: [files, databases, references]

Give me a search plan with terms and sources in order of likely success, and how to confirm the result. Flag where information may be outdated.

10-minute exercise: Search references for an answer

Step 1Pick something you need to look up this week.
Step 2Fill in [What I need] and [Where I can search].
Step 3Run the plan and check the result against a second source.

AI can invent sources and citations. Open every link and confirm it says what the AI claims.

Importance 4.5/5 · O*NET work activity: Search files, databases or reference materials to obtain needed information..

Obtain property information.

Daily

AI maps out the topic and options; confirm with real sources.

Show prompt & steps

AI is a fast research assistant. Ask it to map out a topic, compare options or list what to check. Use a tool with web search and ask for its sources.

Ready-to-use prompt

I work as a legal support worker. Part of my job is to obtain property information.

Context: We use Thomson Reuters Westlaw and LexisNexis; the work draws on law and government, administrative and computers and electronics.
Property: [address or parcel, type, purpose of research]
What I need: [ownership, zoning, liens, history, availability]

List the records and sources to check for each item, the order to check them, and what to look out for. Give me a summary template for my findings.

10-minute exercise: Property research checklist

Step 1Pick a real example: the next time you obtain property information (today).
Step 2Fill in [Property] and [What I need] with the real details, then run the prompt.
Step 3Pull at least two records it lists and fill in the summary template.

AI can invent sources and citations. Open every link and confirm it says what the AI claims.

Importance 4.5/5 · O*NET work activity: Obtain property information..

Compile data or documentation.

Daily

AI writes the first draft from your notes; you check every fact.

Show prompt & steps

Give AI your rough notes, numbers or last version and it will turn them into a clean, well-structured first draft. You check every fact and figure before it goes anywhere.

Ready-to-use prompt

I work as a legal support worker. Part of my job is to compile data or documentation.

Context: We use Adobe Acrobat and Microsoft SharePoint.
Here's what I have for the data or documentation: [rough notes, the facts, figures and decisions behind it]

Write a clear first draft that I can check and finish. Keep it [one page / short / formal], laid out so I can paste it into Adobe Acrobat or Microsoft SharePoint. Use headings if they help, and mark anything you had to guess with [CHECK].

10-minute exercise: Draft the data or documentation

Step 1Pull up the last data or documentation you did, or jot 5 rough bullets for the next one.
Step 2Paste the prompt and put those bullets in [rough notes]. Pick the length in [one page / short / formal] to match what goes into Adobe Acrobat or Microsoft SharePoint.
Step 3Fix every [CHECK] against your source and anything else that's wrong, then compare the time with writing the data or documentation from scratch.

AI will happily make up numbers, names and dates. Every fact in the draft needs checking against your source.

Importance 4.5/5 · O*NET work activity: Compile data or documentation..

AI can help you prep these 5

AI speeds up the prep, drafting or thinking. The core of the task is still yours.

Evaluate information related to legal matters in public or personal records.

DailyIn 2 related jobs

AI gets you up to speed; confirm findings with records or people.

Show prompt & steps

AI can get you up to speed fast and suggest where to look, but you need to confirm findings against real sources, records or people.

Ready-to-use prompt

I work as a legal support worker. Part of my job is to evaluate information related to legal matters in public or personal records.

Context: We use Fastcase legal software and Thomson Reuters Westlaw; the work draws on law and government, administrative and computers and electronics.
Records: [describe or paste the public or personal records, private details removed]
Issue to assess: [ownership, compliance, liability]

Summarize what the records establish, inconsistencies, issues needing follow-up, and the legal questions to research. Note what a professional must verify.

10-minute exercise: Review records for legal issues

Step 1Pick a real example: the next time you evaluate information to legal matters in public or personal (today).
Step 2Paste or describe it in [Records] and state the [Issue to assess].
Step 3Check each issue it raises against the actual records and law. Confirm the rules against the current official source.

AI can invent sources and citations. Open every link and confirm it says what the AI claims.

Rules and regulations vary by place and change often. Confirm against the official source before relying on anything.

Importance 4.2/5 · O*NET work activity: Evaluate information related to legal matters in public or personal records..

Research relevant legal materials to aid decision making.

DailyIn 2 related jobs

AI gets you up to speed; confirm findings with records or people.

Show prompt & steps

AI can get you up to speed fast and suggest where to look, but you need to confirm findings against real sources, records or people.

Ready-to-use prompt

I work as a legal support worker. Part of my job is to research relevant legal materials to aid decision making.

Context: We use Fastcase legal software and Thomson Reuters Westlaw; the work draws on law and government, administrative and computers and electronics.
Legal question: [the question, jurisdiction]
Facts: [key facts, no names]

Outline the relevant statutes, regulations and leading cases to look up, the arguments on each side, and search terms for legal databases. Mark anything you're unsure of. I will verify every citation.

10-minute exercise: Legal research brief

Step 1Pick a real example: the next time you research relevant legal materials (today).
Step 2Fill in [Legal question] and [Facts] with the real details, then run the prompt.
Step 3Look up every citation it gives in your legal database. AI can invent cases. Confirm the rules against the current official source.

AI can invent sources and citations. Open every link and confirm it says what the AI claims.

Rules and regulations vary by place and change often. Confirm against the official source before relying on anything.

Importance 4.3/5 · O*NET work activity: Research relevant legal materials to aid decision making..

Coordinate legal schedules or activities.

WeeklyIn 2 related jobs

AI preps the paperwork; approving and paying stay with you.

Show prompt & steps

AI can prep the paperwork, extract details from documents and make checklists. Approving, paying and verifying stay with you.

Ready-to-use prompt

I work as a legal support worker. Part of my job is to coordinate legal schedules or activities.

Context: We use Intuit QuickBooks and Tax software.
Calendar: [judge, hearings]
Items: [cases, meetings, deadlines]

Organize a schedule and flag conflicts. Point out anything missing or inconsistent and suggest a template I can reuse.

10-minute exercise: Court calendar

Step 1Pick a real example: the next time you coordinate legal schedules or activities (this week).
Step 2Fill in [Calendar] and [Items] with the real details, then run the prompt.
Step 3Save the template and use it on the next one. Time both. Confirm the rules against the current official source.

Personal, financial and health data shouldn't go into AI tools unless your employer has approved one for it.

Rules and regulations vary by place and change often. Confirm against the official source before relying on anything.

Importance 3.9/5 · O*NET work activity: Coordinate legal schedules or activities..

Review documents or materials for compliance with policies or regulations.

Daily

AI pre-checks against the rules; the sign-off stays with you.

Show prompt & steps

Use AI as a first-pass checker against a list of rules or standards. The final judgment and sign-off stay with you.

Ready-to-use prompt

I work as a legal support worker. Part of my job is to review documents or materials for compliance with policies or regulations.

Context: We use Adobe Acrobat and Microsoft SharePoint; the work draws on law and government, administrative and computers and electronics.
Documents: [paste or describe]
Requirements: [regulatory, policy]

Check completeness, accuracy and timelines. Make a table: requirement, met / not met / unclear, and the exact evidence.

10-minute exercise: Submission review

Step 1Pick a real example: the next time you review documents or materials (today).
Step 2Fill in [Documents] and [Requirements] with the real details, then run the prompt.
Step 3Do your usual review too, and note what AI caught and what it missed. Confirm the rules against the current official source.

AI can miss things and sound sure about it. Use it to catch extra problems, not as the final check.

Rules and regulations vary by place and change often. Confirm against the official source before relying on anything.

Importance 4.5/5 · O*NET work activity: Review documents or materials for compliance with policies or regulations..

Maintain the order of legal documents.

Monthly

AI drafts the structure and wording; the specifics and sign-off are yours.

Show prompt & steps

AI can draft the structure and standard wording. The specifics, the judgment calls and the sign-off are yours.

Ready-to-use prompt

I work as a legal support worker. Part of my job is to maintain the order of legal documents.

Context: We use Adobe Acrobat and Microsoft SharePoint.
File: [case, library]
Contents: [list]

Suggest an order and checklist. Use plain language and headings where they help, and mark anything you had to guess with [CHECK].

10-minute exercise: Case file order

Step 1Pick a real example: the next time you maintain the order of legal documents.
Step 2Fill in [File] and [Contents] with the real details, then run the prompt.
Step 3Check every fact, name and number against your source before it goes anywhere. Confirm the rules against the current official source.

AI will happily make up numbers, names and dates. Every fact in the draft needs checking against your source.

Rules and regulations vary by place and change often. Confirm against the official source before relying on anything.

Importance 3.5/5 · O*NET work activity: Maintain the order of legal documents..

These stay human 3

They need your hands, your presence or your accountable judgment. Lean into them: they get more valuable as routine work is automated.

Meet with individuals involved in legal processes to provide information and clarify issues.

DailyIn 2 related jobs

Human connection. Use AI only before and after, to prepare.

Show prep prompt & steps

Where AI still helps: Use AI before and after, not during. Prepare talking points, practise a hard conversation, or turn your notes into a follow-up.

Prep prompt

I work as a legal support worker. Part of my job is to meet with individuals involved in legal processes to provide information and clarify issues.

Context: The work draws on law and government, administrative and computers and electronics.
Matter: [claim, case; no names]
Who: [counsel, colleagues]

Prepare issues to clarify and documents to bring. Then play the other party. Suggest ways to open, phrases to avoid, and how to handle it if things get tense. Then play the other person so I can practice.

10-minute exercise: Legal process meeting prep

Step 1Pick a real example: the next time you meet with individuals (today).
Step 2Fill in [Matter] and [Who] with the real details, then run the prompt.
Step 3After the real conversation, write down what worked so you can reuse it. Confirm the rules against the current official source.

Rules and regulations vary by place and change often. Confirm against the official source before relying on anything.

Importance 4.2/5 · O*NET work activity: Meet with individuals involved in legal processes to provide information and clarify issues..

Confer with court staff to clarify information.

DailyIn 2 related jobs

Human connection. Use AI only before and after, to prepare.

Show prep prompt & steps

Where AI still helps: Use AI before and after, not during. Prepare talking points, practise a hard conversation, or turn your notes into a follow-up.

Prep prompt

I work as a legal support worker. Part of my job is to confer with court staff to clarify information.

Context: The work draws on law and government, administrative and computers and electronics.
Question: [legal, procedural]
Who: [judge, court staff]

Prepare a concise question and supporting facts. Suggest ways to open, phrases to avoid, and how to handle it if things get tense. Then play the other person so I can practice.

10-minute exercise: Court staff consultation

Step 1Pick a real example: the next time you confer with court staff (today).
Step 2Fill in [Question] and [Who] with the real details, then run the prompt.
Step 3After the real conversation, write down what worked so you can reuse it. Confirm the rules against the current official source.

Rules and regulations vary by place and change often. Confirm against the official source before relying on anything.

Importance 4.2/5 · O*NET work activity: Confer with court staff to clarify information..

Collect evidence for legal proceedings.

Daily

Needs your eyes on site. AI can build the checklist and the report.

Show prep prompt & steps

Where AI still helps: AI can build your inspection checklists, explain standards and turn your notes and photos into clean reports.

Prep prompt

I work as a legal support worker. Part of my job is to collect evidence for legal proceedings.

Context: The work draws on law and government, administrative and computers and electronics.
Type of case: [claim, inspection, violation, investigation]
Rules that apply: [chain-of-custody, agency procedures]

Create a checklist for collecting and preserving evidence for this type of case: what to gather, how to label, document and store it, and common mistakes that make evidence inadmissible. Add a template log.

10-minute exercise: Evidence collection checklist

Step 1Pick a real example: the next time you collect evidence (today).
Step 2Fill in [Type of case] and the procedures you follow in [Rules that apply].
Step 3Compare the checklist with your agency's procedure. Your official procedure always wins.

Rules and regulations vary by place and change often. Confirm against the official source before relying on anything.

Importance 4.2/5 · O*NET work activity: Collect evidence for legal proceedings..

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