Home › Transportation & Material Moving › Air Traffic Controllers

How an air traffic controller can use AI, task by task

O*NET 53-2021.00: Air Traffic Controllers23 tasksJob Zone 3: Medium preparation

Control air traffic on and within vicinity of airport, and movement of air traffic between altitude sectors and control centers, according to established procedures and policies. Authorize, regulate, and control commercial airline flights according to government or company regulations to expedite and ensure flight safety.

Type your own title and every prompt on this page updates to match. Also called: ATCS (Air Traffic Control Specialist), Center ATC (Center Air Traffic Controller), Certified Professional Controller (CPC), Developmental Air Traffic Controller, Developmental ATCS (Developmental Air Traffic Control Specialist), Enroute ATCS (Enroute Air Traffic Control Specialist), Radar Air Traffic Controller, Terminal ATC Specialist (Terminal Air Traffic Control Specialist), Terminal Radar Approach Controller, Tower ATC (Tower Air Traffic Controller).

Where AI fits in this job

AI-ready 9%AI-assist 28%Stays human 63%

Share of the job's tasks, weighted by how important and how frequent each task is (O*NET ratings). 3 AI-ready, 6 AI-assist and 14 human-led tasks out of 23. This measures where AI can help, not whether the job will disappear.

Information & paperwork
Thinking & planning
People & communication
Leading & teaching
Hands-on & physical

Shape of the job: importance of each kind of work activity (O*NET, 1 to 5).

AI can draft these 3

AI produces a usable first pass. You review it, fix it and own it.

Compile information about flights from flight plans, pilot reports, radar, or observations.

Several times a day

AI handles forms, records and routine paperwork for you to verify.

Show prompt & steps

Forms, records, data entry, scheduling and routine paperwork are where AI saves the most time. It drafts, sorts, extracts and reformats while you verify.

Ready-to-use prompt

I work as an air traffic controller. Part of my job is to compile information about flights from flight plans, pilot reports, radar, or observations.

Context: We use SAP software and Adobe Acrobat.
Operation: [plant, store, service]
Data to log: [readings, counts, offerings]

Create a log template and a weekly summary format. Point out anything missing or inconsistent and suggest a template I can reuse.

10-minute exercise: Operational data log

Step 1Pick a real example: the next time you compile information about flights.
Step 2Fill in [Operation] and [Data to log] with the real details, then run the prompt.
Step 3Save the template and use it on the next one. Time both.

Personal, financial and health data shouldn't go into AI tools unless your employer has approved one for it.

Importance 4.3/5 · core task · O*NET work activity: Compile operational data..

Complete daily activity reports and keep records of messages from aircraft.

Daily

AI writes the first draft from your notes; you check every fact.

Show prompt & steps

Give AI your rough notes, numbers or last version and it will turn them into a clean, well-structured first draft. You check every fact and figure before it goes anywhere.

Ready-to-use prompt

I work as an air traffic controller. Part of my job is to complete daily activity reports and keep records of messages from aircraft.

Context: We use Adobe Acrobat and Microsoft Word.
Trips: [describe]
Data: [passengers, hours, bookings]

Draft records or reports. Use plain language and headings where they help, and mark anything you had to guess with [CHECK].

10-minute exercise: Trip or travel record

Step 1Pick a real example: the next time you complete daily activity reports (today).
Step 2Fill in [Trips] and [Data] with the real details, then run the prompt.
Step 3Check every fact, name and number against your source before it goes anywhere.

AI will happily make up numbers, names and dates. Every fact in the draft needs checking against your source.

Importance 3.1/5 · core task · O*NET work activity: Record operational details of travel..

Review records or reports for clarity and completeness and maintain records or reports, as required under federal law.

Weekly

AI writes the first draft from your notes; you check every fact.

📊 Real AI use (Anthropic Economic Index, Apr 2026 to May 2026): AI completed the task directly in 52% of those conversations; the rest were back-and-forth with the person.

Show prompt & steps

Give AI your rough notes, numbers or last version and it will turn them into a clean, well-structured first draft. You check every fact and figure before it goes anywhere.

Ready-to-use prompt

I work as an air traffic controller. Part of my job is to review records or reports for clarity and completeness and maintain records or reports, as required under federal law.

Context: We use Adobe Acrobat and Microsoft Word.
Trips: [describe]
Data: [passengers, hours, bookings]

Draft records or reports. Use plain language and headings where they help, and mark anything you had to guess with [CHECK].

10-minute exercise: Trip or travel record

Step 1Pick a real example: the next time you review records or reports (this week).
Step 2Fill in [Trips] and [Data] with the real details, then run the prompt.
Step 3Check every fact, name and number against your source before it goes anywhere. Confirm the rules against the current official source.

AI will happily make up numbers, names and dates. Every fact in the draft needs checking against your source.

Rules and regulations vary by place and change often. Confirm against the official source before relying on anything.

Importance 3.0/5 · O*NET work activity: Record operational details of travel.. Also involves: Review documents or materials for compliance with policies or regulations..

AI can help you prep these 6

AI speeds up the prep, drafting or thinking. The core of the task is still yours.

Monitor aircraft within a specific airspace, using radar, computer equipment, or visual references.

Hourly or more

AI does the arithmetic and suggests what to look at; the conclusions are yours.

Show prompt & steps

AI can do the arithmetic, build the spreadsheet formula and suggest what to look at. Deciding what the numbers mean for your situation is still you.

Ready-to-use prompt

I work as an air traffic controller. Part of my job is to monitor aircraft within a specific airspace, using radar, computer equipment, or visual references.

Context: We use Microsoft Excel and Automated radar terminal systems ARTS; the work draws on transportation, geography and telecommunications.
What I track: [parked vehicles, fleet, aircraft, routes]
Data: [paste logs or positions]

Spot delays, violations or anomalies, and suggest actions. Show how you sorted the data. Show your working step by step and give spreadsheet formulas so I can reproduce the numbers.

10-minute exercise: Vehicle tracking review

Step 1Pick a real example: the next time you monitor aircraft (today).
Step 2Fill in [What I track] and [Data] with the real details, then run the prompt.
Step 3Check two flagged items against the original records.

AI makes arithmetic mistakes. Recompute anything that matters with a spreadsheet formula.

Importance 4.9/5 · core task · O*NET work activity: Monitor vehicle movement or location..

Monitor, direct, or sequence the movement of aircraft within an assigned air space or on the ground at airports to minimize delays and maximize safety.

Hourly or more

AI does the arithmetic and suggests what to look at; the conclusions are yours.

Show prompt & steps

AI can do the arithmetic, build the spreadsheet formula and suggest what to look at. Deciding what the numbers mean for your situation is still you.

Ready-to-use prompt

I work as an air traffic controller. Part of my job is to monitor, direct, or sequence the movement of aircraft within an assigned air space or on the ground at airports to minimize delays and maximize safety.

Context: We use Microsoft Excel and Direct-to-tool software; the work draws on transportation, geography and telecommunications.
What I track: [parked vehicles, fleet, aircraft, routes]
Data: [paste logs or positions]

Spot delays, violations or anomalies, and suggest actions. Show how you sorted the data. Show your working step by step and give spreadsheet formulas so I can reproduce the numbers.

10-minute exercise: Vehicle tracking review

Step 1Pick a real example: the next time you monitor, direct or sequence the movement of aircraft (today).
Step 2Fill in [What I track] and [Data] with the real details, then run the prompt.
Step 3Check two flagged items against the original records. Check it against the manufacturer's manual and your site procedure before you rely on it.

AI makes arithmetic mistakes. Recompute anything that matters with a spreadsheet formula.

Safety-critical: AI output is a starting point. Follow your site's procedures and the manufacturer's guidance.

Importance 4.9/5 · core task · O*NET work activity: Monitor vehicle movement or location.. Also involves: Direct vehicle traffic..

Organize flight plans or traffic management plans to prepare for planes about to enter assigned airspace.

Several times a day

AI lays out options and timelines to react to.

Show prompt & steps

AI can lay out options, timelines and checklists to react to. Fitting it to your people, budget and situation is your call.

Ready-to-use prompt

I work as an air traffic controller. Part of my job is to organize flight plans or traffic management plans to prepare for planes about to enter assigned airspace.

Context: We use SAP software and Microsoft Excel; the work draws on transportation, geography and telecommunications.
Flight: [route, aircraft, load]
Conditions: [weather, NOTAMs, regulations]

Organize the planning checklist and calculations to verify. Official tools and charts remain authoritative. Lay it out as a table with steps, owner, timing and what could go wrong, then list the decisions I still need to make.

10-minute exercise: Flight planning

Step 1Pick a real example: the next time you organize flight plans or traffic management plans.
Step 2Fill in [Flight] and [Conditions] with the real details, then run the prompt.
Step 3Use it as a planning aid only.

AI doesn't know your people, your site or your history. Treat its plan as a starting point to react to.

Importance 4.3/5 · core task · O*NET work activity: Plan flight operations..

Provide on-the-job training to new air traffic controllers.

Daily

AI preps the materials; reading the room is you.

Show prompt & steps

AI preps the materials: lesson outlines, quizzes, examples, practice scenarios. Reading the room and coaching people is still you.

Ready-to-use prompt

I work as an air traffic controller. Part of my job is to provide on-the-job training to new air traffic controllers.

Context: We use Microsoft PowerPoint and Multi-center traffic management advisor McTMA; the work draws on transportation, geography and telecommunications.
Topic: [safety, procedures]
Staff: [drivers, technicians]

Plan training. Include timings, a realistic practice scenario from my work, and a short check for understanding with answers.

10-minute exercise: Transport crew training

Step 1Pick a real example: the next time you provide on-the-job training (today).
Step 2Fill in [Topic] and [Staff] with the real details, then run the prompt.
Step 3Swap one AI example for a real story from your own work. Real stories are what people remember.

Check that every procedure in the material matches your workplace's actual standards.

Importance 4.4/5 · core task · O*NET work activity: Train transportation or material moving personnel..

Conduct pre-flight briefings on weather conditions, suggested routes, altitudes, indications of turbulence, or other flight safety information.

Several times a day

AI drafts clear messages and talking points.

Show prompt & steps

AI can draft updates, emails and talking points so your message is clear and complete. Relationships and real-time calls are yours.

Ready-to-use prompt

I work as an air traffic controller. Part of my job is to conduct pre-flight briefings on weather conditions, suggested routes, altitudes, indications of turbulence, or other flight safety information.

Context: We use Flight simulation software and Direct-to-tool software.
Meeting: [unit meeting, staff briefing]
Topics: [list]

Draft an agenda and key messages. Keep it under 150 words with a clear ask, plus a 2-sentence version for chat.

10-minute exercise: Team meeting brief

Step 1Pick a real example: the next time you conduct pre-flight briefings.
Step 2Fill in [Meeting] and [Topics] with the real details, then run the prompt.
Step 3Keep it short and confirm actions at the end. Check it against the manufacturer's manual and your site procedure before you rely on it.

Never let AI send messages for you. Read every word, because tone mistakes cost trust.

Safety-critical: AI output is a starting point. Follow your site's procedures and the manufacturer's guidance.

Importance 3.9/5 · core task · O*NET work activity: Meet with coworkers to communicate work orders or plans..

Analyze factors such as weather reports, fuel requirements, or maps to determine air routes.

Several times a day

AI lays out options and timelines to react to.

Show prompt & steps

AI can lay out options, timelines and checklists to react to. Fitting it to your people, budget and situation is your call.

Ready-to-use prompt

I work as an air traffic controller. Part of my job is to analyze factors such as weather reports, fuel requirements, or maps to determine air routes.

Context: We use SAP software and Microsoft Excel; the work draws on transportation, geography and telecommunications.
Trip: [route, vehicle or aircraft, load]
Conditions: [weather, traffic, restrictions]

Compare routes and speeds for safety, time and cost. Lay it out as a table with steps, owner, timing and what could go wrong, then list the decisions I still need to make.

10-minute exercise: Route and speed planning

Step 1Pick a real example: the next time you analyze factors.
Step 2Fill in [Trip] and [Conditions] with the real details, then run the prompt.
Step 3Cross out anything that won't work on the ground and ask AI to revise with your corrections.

AI doesn't know your people, your site or your history. Treat its plan as a starting point to react to.

Importance 3.8/5 · core task · O*NET work activity: Choose optimal transportation routes or speeds..

These stay human 14

They need your hands, your presence or your accountable judgment. Lean into them: they get more valuable as routine work is automated.

📏 Measured in this job (O*NET work context): Frequency of decisions: every day · Impact of decisions: very important results · Contact with others: constant contact with others · Physical closeness to others: moderately close (at arm's length)

Inform pilots about nearby planes or potentially hazardous conditions, such as weather, speed and direction of wind, or visibility problems.

Hourly or more

Human connection. Use AI only before and after, to prepare.

Show prep prompt & steps

Where AI still helps: Use AI before and after, not during. Prepare talking points, practise a hard conversation, or turn your notes into a follow-up.

Prep prompt

I work as an air traffic controller. Part of my job is to inform pilots about nearby planes or potentially hazardous conditions, such as weather, speed and direction of wind, or visibility problems.

Context: The work draws on transportation, geography and telecommunications.
Hazard: [delay, accident, problem]
Who to tell: [dispatcher, departments]

Prepare a clear notification script. Suggest ways to open, phrases to avoid, and how to handle it if things get tense. Then play the other person so I can practice.

10-minute exercise: Hazard notification

Step 1Pick a real example: the next time you inform pilots about nearby planes or potentially hazardous conditions (today).
Step 2Fill in [Hazard] and [Who to tell] with the real details, then run the prompt.
Step 3After the real conversation, write down what worked so you can reuse it. Check it against the manufacturer's manual and your site procedure before you rely on it.

Safety-critical: AI output is a starting point. Follow your site's procedures and the manufacturer's guidance.

Importance 5.0/5 · core task · O*NET work activity: Notify others of emergencies, problems, or hazards..

Maintain radio or telephone contact with adjacent control towers, terminal control units, or other area control centers to coordinate aircraft movement.

Hourly or more

Human connection. Use AI only before and after, to prepare.

Show prep prompt & steps

Where AI still helps: Use AI before and after, not during. Prepare talking points, practise a hard conversation, or turn your notes into a follow-up.

Prep prompt

I work as an air traffic controller. Part of my job is to maintain radio or telephone contact with adjacent control towers, terminal control units, or other area control centers to coordinate aircraft movement.

Context: The work draws on transportation, geography and telecommunications.
Situation: [reversing bus, ship schedules, yard moves]
Signals or channels: [radio, hand signals]

List clear calls or signals and what to do if communication fails. Suggest ways to open, phrases to avoid, and how to handle it if things get tense. Then play the other person so I can practice.

10-minute exercise: Movement coordination

Step 1Pick a real example: the next time you maintain radio (today).
Step 2Fill in [Situation] and [Signals or channels] with the real details, then run the prompt.
Step 3After the real conversation, write down what worked so you can reuse it.

Importance 4.8/5 · core task · O*NET work activity: Communicate with others to coordinate vehicle movement..

Contact pilots by radio to provide meteorological, navigational, or other information.

Hourly or more

Human connection. Use AI only before and after, to prepare.

Show prep prompt & steps

Where AI still helps: Use AI before and after, not during. Prepare talking points, practise a hard conversation, or turn your notes into a follow-up.

Prep prompt

I work as an air traffic controller. Part of my job is to contact pilots by radio to provide meteorological, navigational, or other information.

Context: The work draws on transportation, geography and telecommunications.
Situation: [reversing bus, ship schedules, yard moves]
Signals or channels: [radio, hand signals]

List clear calls or signals and what to do if communication fails. Suggest ways to open, phrases to avoid, and how to handle it if things get tense. Then play the other person so I can practice.

10-minute exercise: Movement coordination

Step 1Pick a real example: the next time you contact pilots (today).
Step 2Fill in [Situation] and [Signals or channels] with the real details, then run the prompt.
Step 3After the real conversation, write down what worked so you can reuse it.

Importance 4.7/5 · core task · O*NET work activity: Communicate with others to coordinate vehicle movement..

Direct pilots to runways when space is available or direct them to maintain a traffic pattern until there is space for them to land.

Hourly or more

Physical, in-person work. AI helps with checklists and write-ups.

Show prep prompt & steps

Where AI still helps: AI helps around the job: decoding manuals and instructions, pre-job checklists, calculations and writing up what you did afterward.

Prep prompt

I work as an air traffic controller. Part of my job is to direct pilots to runways when space is available or direct them to maintain a traffic pattern until there is space for them to land.

Context: The work draws on transportation, geography and telecommunications.
Situation: [roadwork, emergency, event]
Resources: [signs, cones, staff]

List set-up, hand signals and safety positions. Include the tools, materials and safety steps, the measurements or settings to double-check, and a 3-line template for logging the job. Flag anything to confirm in the manufacturer's manual.

10-minute exercise: Traffic control set-up

Step 1Pick a real example: the next time you direct pilots (today).
Step 2Fill in [Situation] and [Resources] with the real details, then run the prompt.
Step 3Check the plan against your traffic control standards.

Importance 4.7/5 · core task · O*NET work activity: Direct vehicle traffic..

Determine the timing or procedures for flight vector changes.

Hourly or more

Physical, in-person work. AI helps with checklists and write-ups.

Show prep prompt & steps

Where AI still helps: AI helps around the job: decoding manuals and instructions, pre-job checklists, calculations and writing up what you did afterward.

Prep prompt

I work as an air traffic controller. Part of my job is to determine the timing or procedures for flight vector changes.

Context: The work draws on transportation, geography and telecommunications.
Route: [current]
Conditions: [traffic, weather, restrictions]

List alternative routes and decision points. Include the tools, materials and safety steps, the measurements or settings to double-check, and a 3-line template for logging the job. Flag anything to confirm in the manufacturer's manual.

10-minute exercise: Route change prep

Step 1Pick a real example: the next time you determine the timing or procedures (today).
Step 2Fill in [Route] and [Conditions] with the real details, then run the prompt.
Step 3Check it against the manufacturer's manual and your site rules, and add the steps only experience teaches.

Importance 4.7/5 · core task · O*NET work activity: Adjust routes or speeds as necessary..

Transfer control of departing flights to traffic control centers and accept control of arriving flights.

Hourly or more

Leading people runs on trust. AI can prep the paperwork around it.

Show prep prompt & steps

Where AI still helps: AI can prep the paperwork around leading: meeting agendas, feedback drafts, rotas, briefings and difficult-conversation rehearsals.

Prep prompt

I work as an air traffic controller. Part of my job is to transfer control of departing flights to traffic control centers and accept control of arriving flights.

Context: The work draws on transportation, geography and telecommunications.
Flight or operation: [describe]
Crew: [roles]

Prepare a crew briefing and coordination points. Give me the key message in 2 sentences, how people might react, and how to respond to each.

10-minute exercise: Crew coordination

Step 1Pick a real example: the next time you transfer control of departing flights (today).
Step 2Fill in [Flight or operation] and [Crew] with the real details, then run the prompt.
Step 3Afterward, note one thing people responded to and one thing you'd change.

Importance 4.8/5 · core task · O*NET work activity: Coordinate flight control or management activities..

Check conditions and traffic at different altitudes in response to pilots' requests for altitude changes.

Hourly or more

Needs your eyes on site. AI can build the checklist and the report.

Show prep prompt & steps

Where AI still helps: AI can build your inspection checklists, explain standards and turn your notes and photos into clean reports.

Prep prompt

I work as an air traffic controller. Part of my job is to check conditions and traffic at different altitudes in response to pilots' requests for altitude changes.

Context: The work draws on transportation, geography and telecommunications.
Environment: [airspace, track, road, site]
Hazards: [what can go wrong]

Make a scan routine and responses to each hazard. Group it by area, say what 'good' and 'bad' look like for each item, and add a short template for writing up what I find.

10-minute exercise: Hazard scan routine

Step 1Pick a real example: the next time you check conditions and traffic (today).
Step 2Fill in [Environment] and [Hazards] with the real details, then run the prompt.
Step 3Practise the scan on your next shift.

Importance 4.5/5 · core task · O*NET work activity: Monitor surroundings to detect potential hazards.. Also involves: Monitor vehicle movement or location..

Issue landing and take-off authorizations or instructions.

Hourly or more

Human connection. Use AI only before and after, to prepare.

Show prep prompt & steps

Where AI still helps: Use AI before and after, not during. Prepare talking points, practise a hard conversation, or turn your notes into a follow-up.

Prep prompt

I work as an air traffic controller. Part of my job is to issue landing and take-off authorizations or instructions.

Context: The work draws on transportation, geography and telecommunications.
Situation: [reversing bus, ship schedules, yard moves]
Signals or channels: [radio, hand signals]

List clear calls or signals and what to do if communication fails. Suggest ways to open, phrases to avoid, and how to handle it if things get tense. Then play the other person so I can practice.

10-minute exercise: Movement coordination

Step 1Pick a real example: the next time you issue landing and take-off authorizations or instructions (today).
Step 2Fill in [Situation] and [Signals or channels] with the real details, then run the prompt.
Step 3After the real conversation, write down what worked so you can reuse it.

Importance 4.6/5 · core task · O*NET work activity: Communicate with others to coordinate vehicle movement..

Relay air traffic information, such as courses, altitudes, or expected arrival times, to control centers.

Several times a day

Human connection. Use AI only before and after, to prepare.

Show prep prompt & steps

Where AI still helps: Use AI before and after, not during. Prepare talking points, practise a hard conversation, or turn your notes into a follow-up.

Prep prompt

I work as an air traffic controller. Part of my job is to relay air traffic information, such as courses, altitudes, or expected arrival times, to control centers.

Context: The work draws on transportation, geography and telecommunications.
Situation: [reversing bus, ship schedules, yard moves]
Signals or channels: [radio, hand signals]

List clear calls or signals and what to do if communication fails. Suggest ways to open, phrases to avoid, and how to handle it if things get tense. Then play the other person so I can practice.

10-minute exercise: Movement coordination

Step 1Pick a real example: the next time you relay air traffic information.
Step 2Fill in [Situation] and [Signals or channels] with the real details, then run the prompt.
Step 3After the real conversation, write down what worked so you can reuse it.

Importance 4.1/5 · core task · O*NET work activity: Communicate with others to coordinate vehicle movement..

Inspect, adjust, or control radio equipment or airport lights.

Daily

Human connection. Use AI only before and after, to prepare.

Show prep prompt & steps

Where AI still helps: Use AI before and after, not during. Prepare talking points, practise a hard conversation, or turn your notes into a follow-up.

Prep prompt

I work as an air traffic controller. Part of my job is to inspect, adjust, or control radio equipment or airport lights.

Context: The work draws on transportation, geography and telecommunications.
System: [radio, switchboard, intercom]
Call types: [routine, emergency]

Write clear call scripts, radio procedure words, and how to stay calm on emergency calls. Then play a caller so I can practice.

10-minute exercise: Radio and switchboard calls

Step 1Pick a real example: the next time you inspect, adjust, or control radio equipment or airport lights (today).
Step 2Fill in [System] and [Call types] with the real details, then run the prompt.
Step 3Practise one emergency call out loud and check the procedure words match your agency's.

Importance 3.9/5 · core task · O*NET work activity: Operate communications equipment or systems..

Direct ground traffic, including taxiing aircraft, maintenance or baggage vehicles, or airport workers.

Hourly or more

Physical, in-person work. AI helps with checklists and write-ups.

Show prep prompt & steps

Where AI still helps: AI helps around the job: decoding manuals and instructions, pre-job checklists, calculations and writing up what you did afterward.

Prep prompt

I work as an air traffic controller. Part of my job is to direct ground traffic, including taxiing aircraft, maintenance or baggage vehicles, or airport workers.

Context: The work draws on transportation, geography and telecommunications.
Situation: [roadwork, emergency, event]
Resources: [signs, cones, staff]

List set-up, hand signals and safety positions. Include the tools, materials and safety steps, the measurements or settings to double-check, and a 3-line template for logging the job. Flag anything to confirm in the manufacturer's manual.

10-minute exercise: Traffic control set-up

Step 1Pick a real example: the next time you direct ground traffic (today).
Step 2Fill in [Situation] and [Resources] with the real details, then run the prompt.
Step 3Check the plan against your traffic control standards. Confirm the rules against the current official source.

Rules and regulations vary by place and change often. Confirm against the official source before relying on anything.

Importance 4.6/5 · O*NET work activity: Direct vehicle traffic..

Alert airport emergency services in cases of emergency or when aircraft are experiencing difficulties.

Monthly

Human connection. Use AI only before and after, to prepare.

Show prep prompt & steps

Where AI still helps: Use AI before and after, not during. Prepare talking points, practise a hard conversation, or turn your notes into a follow-up.

Prep prompt

I work as an air traffic controller. Part of my job is to alert airport emergency services in cases of emergency or when aircraft are experiencing difficulties.

Context: The work draws on transportation, geography and telecommunications.
Hazard: [delay, accident, problem]
Who to tell: [dispatcher, departments]

Prepare a clear notification script. Suggest ways to open, phrases to avoid, and how to handle it if things get tense. Then play the other person so I can practice.

10-minute exercise: Hazard notification

Step 1Pick a real example: the next time you alert airport emergency services.
Step 2Fill in [Hazard] and [Who to tell] with the real details, then run the prompt.
Step 3After the real conversation, write down what worked so you can reuse it. Check it against the manufacturer's manual and your site procedure before you rely on it.

Safety-critical: AI output is a starting point. Follow your site's procedures and the manufacturer's guidance.

Importance 4.9/5 · core task · O*NET work activity: Notify others of emergencies, problems, or hazards..

Provide flight path changes or directions to emergency landing fields for pilots traveling in bad weather or in emergency situations.

Monthly

Human connection. Use AI only before and after, to prepare.

Show prep prompt & steps

Where AI still helps: Use AI before and after, not during. Prepare talking points, practise a hard conversation, or turn your notes into a follow-up.

Prep prompt

I work as an air traffic controller. Part of my job is to provide flight path changes or directions to emergency landing fields for pilots traveling in bad weather or in emergency situations.

Context: The work draws on transportation, geography and telecommunications.
Situation: [breakdown, diversion, emergency landing]
Procedures: [summary]

Run a scenario with radio calls and decisions. Suggest ways to open, phrases to avoid, and how to handle it if things get tense. Then play the other person so I can practice.

10-minute exercise: Transportation emergency drill

Step 1Pick a real example: the next time you provide flight path changes or directions.
Step 2Fill in [Situation] and [Procedures] with the real details, then run the prompt.
Step 3After the real conversation, write down what worked so you can reuse it. Check it against the manufacturer's manual and your site procedure before you rely on it.

Safety-critical: AI output is a starting point. Follow your site's procedures and the manufacturer's guidance.

Importance 4.7/5 · core task · O*NET work activity: Respond to transportation emergencies..

Initiate or coordinate searches for missing aircraft.

A few times a year

Leading people runs on trust. AI can prep the paperwork around it.

Show prep prompt & steps

Where AI still helps: AI can prep the paperwork around leading: meeting agendas, feedback drafts, rotas, briefings and difficult-conversation rehearsals.

Prep prompt

I work as an air traffic controller. Part of my job is to initiate or coordinate searches for missing aircraft.

Context: The work draws on transportation, geography and telecommunications.
Emergency type: [dispatch, search, incident]
Resources: [units, staff, agencies]

Prepare a coordination checklist: first calls, resource assignment, communication plan and handover points. Give me the key message in 2 sentences, how people might react, and how to respond to each.

10-minute exercise: Emergency coordination plan

Step 1Pick a real example: the next time you initiate or coordinate searches.
Step 2Fill in [Emergency type] and [Resources] with the real details, then run the prompt.
Step 3Run it as a tabletop drill with your team and compare with your official plan.

Importance 4.5/5 · core task · O*NET work activity: Direct emergency management activities..

Get the full prompt pack for Air Traffic Controllers

Every task, prompt and 10-minute exercise on this page in one PDF, formatted to print or keep on your desktop. Free.

Where should we send your PDF?

Your Air Traffic Controllers prompt pack downloads straight away, and a copy goes to your inbox.

We'll also send occasional updates about this playbook. Unsubscribe anytime. Privacy

Your next moves

Skills to build

From O*NET's ratings of how important each skill is in this job, matched to which part of the work it supports.

Stays human Deepen these

They power the human-led work, which is the part of the job AI can't take over.

  • Active Listeningimportance 4.4/5
    Used in: Communicating with Supervisors, Peers, or Subordinates
  • Speakingimportance 4.2/5
    Used in: Communicating with Supervisors, Peers, or Subordinates
  • Writingimportance 3.1/5
    Used in: Communicating with Supervisors, Peers, or Subordinates
  • Time Managementimportance 3.5/5
    Used in: Guiding, Directing, and Motivating Subordinates

With AI Use these to work with AI

When AI does the first draft, these are the skills you use to brief it and check what comes back.

  • Critical Thinkingimportance 4.1/5
    Used in: Monitoring Processes, Materials, or Surroundings
  • Reading Comprehensionimportance 3.8/5
    Used in: Monitoring Processes, Materials, or Surroundings
  • Monitoringimportance 4.0/5
    Used in: Monitoring Processes, Materials, or Surroundings
  • Judgment and Decision Makingimportance 4.1/5
    Used in: Organizing, Planning, and Prioritizing Work

Where you could move

Related jobs from O*NET with the closest skill profile, favouring ones where more of the work stays human. No step down in preparation.

Getting into this job

High school diploma is most common (36% of workers)

  • High school or less 38%
  • Certificate or some college 26%
  • Associate's 14%
  • Bachelor's 22%
  • On-the-job training: 1–2 years
  • Related experience: 6–12 months

What workers in this job report, from O*NET surveys (typical values).

Software in this job

In-demand tools from O*NET. Many now have AI built in, so check what yours can do before adding a new tool.

Adobe AcrobatMicrosoft AccessMicrosoft ExcelMicrosoft Office softwareMicrosoft OutlookMicrosoft PowerPointMicrosoft WordSAP software