Home › Work activities › Take customer orders
O*NET detailed work activityTake customer orders
Stays humanBe there for people
7 jobs9 tasks
This depends on human connection: empathy, trust, being physically present and responding to someone in real time. People can tell the difference.
Part of Execute financial transactions, under the O*NET work activity group Performing Administrative Activities. Individual tasks below can carry a different label when their own wording calls for it (0 AI-ready, 0 AI-assist, 9 stays human).
Tasks built on this activity
- Take customer orders and convey them to other employees for preparation.
- Take orders from patrons for food or beverages.
- Take beverage orders from serving staff or directly from patrons.
- Take food and drink orders and receive payment from customers.
- Take and prepare to-go orders.
- Take customers' orders and write ordered items on tickets, giving ticket stubs to customers when needed to identify filled orders.
Tasks where it is part of the work
- Write patrons' food orders on order slips, memorize orders, or enter orders into computers for transmittal to kitchen staff.
- Request and record customer orders, and compute bills, using cash registers, multi-counting machines, or pencil and paper.
- Take orders from customers and cook foods requiring short preparation times, according to customer requirements.