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O*NET detailed work activity

Review customer information

Paste a long document, manual or policy into AI and ask for the parts that matter to you. You get a summary in seconds, then you read the key sections it points you to.

Part of Read documents or materials to inform work processes, under the O*NET work activity group Getting Information. Individual tasks below can carry a different label when their own wording calls for it (3 AI-ready, 0 AI-assist, 0 stays human).

Tasks built on this activity

• Review customer requests for service to determine service needs and deploy appropriate resources to provide service.AI-ready Recycling Coordinators
• Examine passenger documentation to determine destinations and to assign boarding passes.AI-ready Reservation and Transportation Ticket Agents and Travel Clerks
• Review lists of dealers, customers, or station drops and load trucks.AI-ready Driver/Sales Workers