Resolve issues affecting transportation operations

Stays humanLead people 7 jobs7 tasks

Leading people runs on trust, presence and reading the situation: motivating, correcting, backing people up and taking responsibility. AI can't do that for you.

Part of Resolve personnel or operational problems, under the O*NET work activity group Resolving Conflicts and Negotiating with Others. Individual tasks below can carry a different label when their own wording calls for it (0 AI-ready, 1 AI-assist, 6 stays human).

Tasks built on this activity

Determine special assistance needs of passengers, such as small children, the elderly, or persons with disabilities.Stays human Flight Attendants
Order changes in fuel supplies, loads, routes, or schedules to ensure safety of flights.Stays human Commercial Pilots
Confer with customers, supervisors, contractors, or other personnel to exchange information or to resolve problems.Stays human First-Line Supervisors of Material-Moving Machine and Vehicle Operators
Listen to and resolve customers' complaints regarding products or services.Stays human Driver/Sales Workers
Confer with customers, supervisors, contractors, or other personnel to exchange information or to resolve problems.Stays human First-Line Supervisors of Passenger Attendants
Order changes in fuel supplies, loads, routes, or schedules to ensure safety of flights.Stays human Airline Pilots, Copilots, and Flight Engineers

Tasks where it is part of the work

Negotiate with authorities, such as local government officials, to eliminate hazards along transportation routes.AI-assist Transportation Vehicle, Equipment and Systems Inspectors, Except Aviation