Home › Work activities › Provide basic information to guests, visitors, or clients
O*NET detailed work activityProvide basic information to guests, visitors, or clients
AI-assistAnswer questions
8 jobs11 tasks
Build a personal answer bank with AI for the questions you get every day. In the moment, the human touch and the judgment about exceptions are yours.
Part of Provide information to guests, clients, or customers, under the O*NET work activity group Communicating with People Outside the Organization. Individual tasks below can carry a different label when their own wording calls for it (0 AI-ready, 11 AI-assist, 0 stays human).
Tasks built on this activity
- Greet and register guests.
- Arrange telephone answering services, deliver mail and packages, or answer questions regarding locations for eating and entertainment.
- Perform sales floor work, such as greeting or assisting customers, stocking shelves, or taking inventory.
- Provide information, such as directions, visiting hours, or patient status information to visitors or callers.
- Greet guests, escort them to their seats, and present them with menus and wine lists.
- Inform the public of available services, and of postal laws and regulations.
- Inform tenants of facilities, such as laundries or playgrounds.
Tasks where it is part of the work
- Answer patient call signals, signal lights, bells, or intercom systems to determine patients' needs.
- Answer patients' calls and determine how to assist them.
- Answer inquiries pertaining to hotel policies and services, and resolve occupants' complaints.
- Answer patient call signals, signal lights, bells, or intercom systems to determine patients' needs.