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O*NET detailed work activityProcess customer bills or payments
AI-assistHandle the admin
13 jobs15 tasks
AI can prep the paperwork, extract details from documents and make checklists. Approving, paying and verifying stay with you.
Part of Execute financial transactions, under the O*NET work activity group Performing Administrative Activities. Individual tasks below can carry a different label when their own wording calls for it (1 AI-ready, 9 AI-assist, 5 stays human).
Tasks built on this activity
- Receive and process customer payments.
- Collect payments from customers.
- Prepare checks that itemize and total meal costs and sales taxes.
- Collect money for drinks served.
- Accept payment from customers, and make change as necessary.
- Present bills and accept payments.
- Turn in receipts and money received from deliveries.
- Total checks, present them to customers, and accept payment for services.
- Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods.
- Accept payments, and make change or write charge slips as necessary.
Tasks where it is part of the work
- Request and record customer orders, and compute bills, using cash registers, multi-counting machines, or pencil and paper.
- Take food and drink orders and receive payment from customers.
- Operate cash registers to accept payments for food and beverages.
- Operate cash register, handle money, and give correct change.
- Collect past-due bills.