Home › Work activities › Interview employees, customers, or others to collect information
O*NET detailed work activityInterview employees, customers, or others to collect information
AI-assistPrepare to ask
23 jobs31 tasks
Use AI to prepare better questions and to organize your notes afterward. Listening to the person in front of you is yours.
Part of Interview people to obtain information, under the O*NET work activity group Getting Information. Individual tasks below can carry a different label when their own wording calls for it (1 AI-ready, 30 AI-assist, 0 stays human).
Tasks built on this activity
- Ask questions in accordance with instructions to obtain various specified information, such as person's name, address, age, religious preference, or state of residency.
- Interview patients or their representatives to identify problems relating to care.
- Interview customers to obtain information needed for opening accounts or renting safe-deposit boxes.
- Interview loan applicants to obtain personal and financial data and to assist in completing applications.
- Interview patients to complete documents, case histories, or forms, such as intake or insurance forms.
- Assess eligibility of potential subjects through methods such as screening interviews, reviews of medical records, or discussions with physicians and nurses.
- Interview benefits recipients at specified intervals to certify their eligibility for continuing benefits.
- Locate vendors of materials, equipment or supplies, and interview them to determine product availability and terms of sales.
- Perform specific protocol procedures such as interviewing subjects, taking vital signs, and performing electrocardiograms.
- Question applicants to obtain required information, such as name, address, or age, and record data on prescribed forms.
- Interview and investigate applicants for public assistance to gather information pertinent to their applications.
- Identify and resolve inconsistencies in interviewees' responses by means of appropriate questioning or explanation.
- Investigate or interview individuals suspected of shoplifting or internal theft.
- Interview credit applicants by telephone or in person to obtain personal and financial data needed to complete credit report.
- Identify staff vacancies and recruit, interview, and select applicants.
- Contact individuals to be interviewed at home, place of business, or field location, by telephone, mail, or in person.
- Interview, select, and train warehouse and supervisory personnel.
- Conduct exit interviews to identify reasons for employee termination.
- Contact outside health care providers and communicate with subjects to obtain follow-up information.
- Interview and hire applicants.
- Interview and hire workers.
- Interview job applicants to obtain and verify information used to screen and evaluate them.
- Interview and hire staff, and oversee staff training.
- Conduct exit interviews and ensure that necessary employment termination paperwork is completed.
- Interview and hire new employees.
- Conduct interviews to obtain information or evidence regarding communicable diseases or violations of health or sanitation regulations.
- Interview people and keep track of their responses.
Tasks where it is part of the work
- Trace delinquent customers to new addresses by inquiring at post offices, telephone companies, credit bureaus, or through the questioning of neighbors.
- Interview clients and take their calls to provide customer service and obtain information on claims.
- Search files and contact witnesses, attorneys, or litigants to obtain information for the court.
- Recruit, interview, and hire or sign up volunteers and staff.