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O*NET detailed work activity

Communicate with clients about products, procedures, and policies

AI-assistExplain it clearly 9 jobs12 tasks

Use AI to prepare: simpler wording, analogies, likely questions and a one-page handout. The conversation itself is yours.

Part of Explain regulations, policies, or procedures, under the O*NET work activity group Interpreting the Meaning of Information for Others. Individual tasks below can carry a different label when their own wording calls for it (0 AI-ready, 11 AI-assist, 1 stays human).

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