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O*NET detailed work activity

Communicate dining or order details to kitchen personnel

This depends on human connection: empathy, trust, being physically present and responding to someone in real time. People can tell the difference.

Part of Communicate with others about operational plans or activities, under the O*NET work activity group Communicating with Supervisors, Peers, or Subordinates. Individual tasks below can carry a different label when their own wording calls for it (0 AI-ready, 0 AI-assist, 6 stays human).

Tasks built on this activity

• Write patrons' food orders on order slips, memorize orders, or enter orders into computers for transmittal to kitchen staff.Stays human Waiters and Waitresses
• Maintain contact with kitchen staff, management, serving staff, and customers to ensure that dining details are handled properly and customers' concerns are addressed.Stays human Hosts and Hostesses, Restaurant, Lounge, and Coffee Shop
• Take food orders and relay orders to kitchens or serving counters so they can be filled.Stays human Food Servers, Nonrestaurant
• Notify kitchen personnel of shortages or special orders.Stays human Fast Food and Counter Workers

Tasks where it is part of the work

• Take customer orders and convey them to other employees for preparation.Stays human Baristas
• Deliver orders to kitchens, and pick up and serve food when it is ready.Stays human Fast Food and Counter Workers