Home › Work activities › Assist passengers during vehicle boarding
O*NET detailed work activityAssist passengers during vehicle boarding
Stays humanBe there for people
7 jobs11 tasks
This depends on human connection: empathy, trust, being physically present and responding to someone in real time. People can tell the difference.
Part of Provide general assistance to others, such as customers, patrons, or motorists, under the O*NET work activity group Assisting and Caring for Others. Individual tasks below can carry a different label when their own wording calls for it (0 AI-ready, 0 AI-assist, 11 stays human).
Tasks built on this activity
- Provide passengers with assistance entering and exiting vehicles, and help them with any luggage.
- Assist passengers, such as elderly or individuals with disabilities, on and off bus, ensure they are seated properly, help carry baggage, and answer questions about bus schedules or routes.
- Greet passengers boarding aircraft and direct them to assigned seats.
- Assist passengers entering or disembarking the aircraft.
- Determine or facilitate seating arrangements.
- Open and close doors for passengers.
- Assist passengers in placing carry-on luggage in overhead, garment, or under-seat storage.
- Provide boarding assistance to elderly, sick, or injured people.
- Provide passengers with assistance entering and exiting vehicles, and help them with any luggage.
- Escort customers to their vehicles to ensure their safety.