Home › Work activities › Assist customers to ensure comfort or safety
O*NET detailed work activityAssist customers to ensure comfort or safety
Stays humanBe there for people
11 jobs18 tasks
This depends on human connection: empathy, trust, being physically present and responding to someone in real time. People can tell the difference.
Part of Provide general assistance to others, such as customers, patrons, or motorists, under the O*NET work activity group Assisting and Caring for Others. Individual tasks below can carry a different label when their own wording calls for it (0 AI-ready, 0 AI-assist, 18 stays human).
Tasks built on this activity
- Provide headphones or earplugs to patients to improve comfort and reduce unpleasant noise.
- Regulate heating, lighting, and ventilating systems for passenger comfort.
- Reassure passengers when situations, such as turbulence, are encountered.
- Regulate heating, lighting, and ventilation systems for student comfort.
- Regulate heating, lighting, and ventilation systems for passenger comfort.
- Buckle seatbelts or fasten wheelchair tie-down straps to secure passengers for transportation.
- Take numbered tags from customers, locate vehicles, and deliver vehicles, or provide customers with instructions for locating vehicles.
- Greet customers and open their car doors.
- Secure passengers for transportation by buckling seatbelts or fastening wheelchairs with tie-down straps.
- Conduct periodic trips through the cabin to ensure passenger comfort and to distribute reading material, headphones, pillows, playing cards, and blankets.
- Provide customer assistance and information, such as giving directions or handling wheelchairs.
- Heat and serve prepared foods.
- Assist with duties in other areas of the store, such as monitoring fitting rooms or bagging and carrying out customers' items.
- Evacuate students from the school bus in emergency situations.
- Provide assistance in the safe use of equipment, such as ski lifts.
- Call emergency responders or the proper authorities and provide motorist assistance, such as giving directions or helping jump start a stalled vehicle.
- Adjust window shades or seat cushions at the request of passengers.